hey guys. I have a virus, please help.

[Computer_Freak]

Hey guys.

A friend of mine decided to download some malicious files on my computer (he honestly didnt know though) and i have been infected.

Now, BitDefender cannot acces the files as they are in my C:/System Volume Information folder.

Everytime I try to enter that folder, I get an Access denied popup.

I tried what microsoft says (change security settings etc) but to no avail.

can somebody help me get into this folder, so that i can ge rid of this stupid thing...

here is where its located.

C:\System Volume Information\_restore{81766F0F-11FA-4F60-BB82-76F0932DF0A9}\RP414\A0104324.exe=](RAR Sfx o)=] - Trojan.Dropper.TDR

C:\System Volume Information\_restore{81766F0F-11FA-4F60-BB82-76F0932DF0A9}\RP414\A0104325.exe=](RAR Sfx o)=] - Trojan.Dropper.TDR

C:\System Volume Information\_restore{81766F0F-11FA-4F60-BB82-76F0932DF0A9}\RP414\A0104324.exe=](RAR Sfx o)=]readme.exe - Trojan.Retapu.D

C:\System Volume Information\_restore{81766F0F-11FA-4F60-BB82-76F0932DF0A9}\RP414\A0104325.exe=](RAR Sfx o)=]readme.exe - Trojan.Retapu.D

 

[aviation_man]

That say's "OEMKEYGEN". Sorry, I'm not going to be involved with this.

 

[Computer_Freak]

That say's "OEMKEYGEN". Sorry, I'm not going to be involved with this.

he tried to get a patch, and that is what got loaded on when he tried to save it...

honestly. all my games are real, no copies or downloads.

I get ****ed off when im tryna play CoD4 online and i find somebody is using my key...

 

[Droogie]

That say's "OEMKEYGEN". Sorry, I'm not going to be involved with this.

you need to lighten up, seriously.

...anyway dude, have you tried malwarebytes yet?

 

[johnb35]

If those are the only locations for the malware then that is the system restore folder. If for some reason Malwarebytes doesn't clean it then you can just disable system restore which will flush all restore points and get rid of the infection and then you can reenable system restore.

 

[aviation_man]

you need to lighten up, seriously.

...anyway dude, have you tried malwarebytes yet?

The forum rules clearly state that any involvement with keygens/cracks/serial is NOT allowed.

 

[TFT]

As John says, turn off "System Restore" and this will flush any viruses being held there otherwise doing a restore at any time will put you back to square one. Once disabled run Malwarebytes and post a Hijackthis log.
It should be common practice to flush all restore points when a virus is detected on a system as any auto restore point will save the infected file in "System Volume".

 

[Fatback]

The forum rules clearly state that any involvement with keygens/cracks/serial is NOT allowed.

In no way are we helping him with any thing illegal the only thing we are doing is helping him get rid of the virus.

 

[Dystopia]

get unlocker, and see if you can unlock the folder. http://ccollomb.free.fr/unlocker/

 

[Computer_Freak]

i ran malwarebytes.

it never got rid of it. Bit Defender still picks it up.

but i tried the system restore thing, and all the files are gone. running BD now, lets see if anything pops up.

thanks guys