rare_human
New Member
my laptop have been infected by virus and corrupted my drivers usb doesn't work cd rom also what is the best solution. Even my system restore is not working Ive tried everything but i have no solution to my problem.
how to format w/out usb and cd rom
- Thread starter rare_human
- Start date
So the cdrom drive in the laptop is broken and won't work? Have you tried booting to safe mode to see if the usb ports work? Can you still browse and download programs? If so then follow this procedure.
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
If you continue to experience problems after doing this, please post a HijackThis log by doing the following:
Download the HijackThis installer from http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
- then click Finish.
- If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
If you continue to experience problems after doing this, please post a HijackThis log by doing the following:
Download the HijackThis installer from http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log