How to remove pop up
- Thread starter bruizer
- Start date
Probably means you are running an outdated version of flash player. Go here and download the latest version.
http://get.adobe.com/flashplayer/?promoid=KEWEI
Just uncheck the option for mcafee before downloading.
http://get.adobe.com/flashplayer/?promoid=KEWEI
Just uncheck the option for mcafee before downloading.
Then do the following.
1.
Please download AdwCleaner by Xplode onto your Desktop.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with OK
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
2.
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.
EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE
But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
1.
Please download AdwCleaner by Xplode onto your Desktop.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with OK
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
2.
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
- then click Finish.
- If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.
EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE
But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
# AdwCleaner v2.200 - Logfile created 04/05/2013 at 19:10:00
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : user - USER-PC
# Boot Mode : Normal
# Running from : C:\Users\user\Downloads\adwcleaner (2).exe
# Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
***** [Registry] *****
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16470
[OK] Registry is clean.
-\\ Google Chrome v26.0.1410.43
*************************
AdwCleaner[S1].txt - [3117 octets] - [05/04/2013 10:37:30]
AdwCleaner[S2].txt - [613 octets] - [05/04/2013 19:10:00]
########## EOF - C:\AdwCleaner[S2].txt - [672 octets] ##########
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (32 bits)
# User : user - USER-PC
# Boot Mode : Normal
# Running from : C:\Users\user\Downloads\adwcleaner (2).exe
# Option [Delete]
***** [Services] *****
***** [Files / Folders] *****
***** [Registry] *****
***** [Internet Browsers] *****
-\\ Internet Explorer v9.0.8112.16470
[OK] Registry is clean.
-\\ Google Chrome v26.0.1410.43
*************************
AdwCleaner[S1].txt - [3117 octets] - [05/04/2013 10:37:30]
AdwCleaner[S2].txt - [613 octets] - [05/04/2013 19:10:00]
########## EOF - C:\AdwCleaner[S2].txt - [672 octets] ##########
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.04.05.07
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
user :: USER-PC [administrator]
4/5/2013 7:14:20 PM
mbam-log-2013-04-05 (19-14-20).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220896
Time elapsed: 3 minute(s), 41 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
www.malwarebytes.org
Database version: v2013.04.05.07
Windows 7 Service Pack 1 x86 NTFS
Internet Explorer 9.0.8112.16421
user :: USER-PC [administrator]
4/5/2013 7:14:20 PM
mbam-log-2013-04-05 (19-14-20).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 220896
Time elapsed: 3 minute(s), 41 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 0
(No malicious items detected)
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 0
(No malicious items detected)
Folders Detected: 0
(No malicious items detected)
Files Detected: 0
(No malicious items detected)
(end)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:25:51 PM, on 4/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\user\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 5017 bytes
Scan saved at 7:25:51 PM, on 4/5/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal
Running processes:
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\user\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-20\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 5017 bytes
GaryCantley
New Member
Could be the OP is trying to stream something. If you ignore the warning, does the video show? If so, its not doing any damage until you click and install it.
When you install, it will probably try to give you a program called "iLivid". That will cause you problems.
When you install, it will probably try to give you a program called "iLivid". That will cause you problems.
Lets see if you are running an out of date version.
Download Security Check from here or here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.
Download Security Check from here or here
Save it to your Desktop.
Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
A Notepad document should open automatically called checkup.txt.
Please post the contents of that document.
Now i seem to be getting several different ones...the last one said you are missing a plugin and another one was your typical pop up saying download this...
Results of screen317's Security Check version 0.99.62
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Adobe Flash Player 11.6.602.180
Adobe Reader 10.1.6 Adobe Reader out of Date!
Google Chrome 25.0.1364.172
Google Chrome 26.0.1410.43
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
Results of screen317's Security Check version 0.99.62
Windows 7 Service Pack 1 x86 (UAC is enabled)
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
avast! Antivirus
Antivirus up to date!
`````````Anti-malware/Other Utilities Check:`````````
Malwarebytes Anti-Malware version 1.70.0.1100
Adobe Flash Player 11.6.602.180
Adobe Reader 10.1.6 Adobe Reader out of Date!
Google Chrome 25.0.1364.172
Google Chrome 26.0.1410.43
````````Process Check: objlist.exe by Laurent````````
Malwarebytes Anti-Malware mbamservice.exe
Malwarebytes Anti-Malware mbamgui.exe
Malwarebytes' Anti-Malware mbamscheduler.exe
AVAST Software Avast AvastSvc.exe
AVAST Software Avast AvastUI.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 1%
````````````````````End of Log``````````````````````
Ok. Lets get a deeper scan ran.
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
In your next reply please post:
Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
- Download this file here :
Combofix
- When the page loads click on the blue combofix download link next to the BleepingComputer Mirror.
- Save the file to your windows desktop. The combofix icon will look like this when it has downloaded to your desktop.
- We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:
- Close all open Windows including this one.
- Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found here.
Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
- Please click on I agree on the disclaimer window.
- ComboFix will now install itself on to your computer. When it is done, a blue screen will appear as shown below.
- ComboFix is now preparing to run. When it has finished ComboFix will automatically attempt to create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.
- Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:
- At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console.
- Please click on yes in the next window to continue scanning for malware.
- ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
- ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
- While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.
- When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
- This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
- When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you.
- Now you just click on the edit menu and click on select all, then click on the edit menu again and click on copy. Then come to the forum in your reply and right click on your mouse and click on paste.
In your next reply please post:
- The ComboFix log
- A fresh HiJackThis log
- An update on how your computer is running
ComboFix 13-04-06.01 - user 04/06/2013 8:00.1.8 - x86
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3063.2101 [GMT -7:00]
Running from: c:\users\user\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
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c:\users\user\Internet Explorer.lnk
.
.
((((((((((((((((((((((((( Files Created from 2013-03-06 to 2013-04-06 )))))))))))))))))))))))))))))))
.
.
2013-04-06 02:20 . 2013-04-06 02:20 388096 ----a-r- c:\users\user\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-04-06 02:20 . 2013-04-06 02:20 -------- d-----w- c:\program files\Trend Micro
2013-04-05 15:35 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{10E43174-8EE9-43A7-8B09-1FFC14263CC6}\mpengine.dll
2013-03-25 23:55 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-20 15:12 . 2013-03-06 22:33 164736 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-03-20 15:12 . 2013-03-06 22:33 49248 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-03-13 23:18 . 2013-03-13 23:18 -------- d-----w- c:\users\user\AppData\Local\Programs
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-06 01:08 . 2012-06-09 21:32 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-06 01:08 . 2012-06-09 21:32 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-12 08:10 . 2012-06-09 20:04 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-06 22:33 . 2012-06-09 23:34 368176 ----a-w- c:\windows\system32\drivers\aswSP.sys
2013-03-06 22:33 . 2012-06-09 23:34 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-03-06 22:33 . 2012-06-09 23:34 62376 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2013-03-06 22:33 . 2012-06-09 23:34 60656 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2013-03-06 22:33 . 2012-06-09 23:34 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-03-06 22:33 . 2012-06-09 23:34 29816 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2013-03-06 22:32 . 2012-06-09 23:34 41664 ----a-w- c:\windows\avastSS.scr
2013-03-06 22:32 . 2012-06-09 23:34 228600 ----a-w- c:\windows\system32\aswBoot.exe
2013-02-12 04:48 . 2013-03-13 16:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 16:31 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-13 21:17 . 2013-02-27 11:00 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17 . 2013-02-27 11:00 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16 . 2013-02-27 11:00 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12 . 2013-02-27 11:00 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31 . 2013-02-27 11:00 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-01-13 20:30 . 2013-02-27 11:00 906240 ----a-w- c:\windows\system32\FntCache.dll
2013-01-13 20:22 . 2013-02-27 11:00 1988096 ----a-w- c:\windows\system32\d3d10warp.dll
2013-01-13 20:20 . 2013-02-27 11:00 293376 ----a-w- c:\windows\system32\dxgi.dll
2013-01-13 20:09 . 2013-02-27 11:00 249856 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-01-13 20:08 . 2013-02-27 11:00 220160 ----a-w- c:\windows\system32\d3d10core.dll
2013-01-13 20:08 . 2013-02-27 11:00 1504768 ----a-w- c:\windows\system32\d3d11.dll
2013-01-13 19:54 . 2013-02-27 11:00 604160 ----a-w- c:\windows\system32\d3d10level9.dll
2013-01-13 19:53 . 2013-02-27 11:00 207872 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-01-13 19:53 . 2013-02-27 11:00 187392 ----a-w- c:\windows\system32\UIAnimation.dll
2013-01-13 19:48 . 2013-02-27 11:00 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2013-01-13 19:46 . 2013-02-27 11:00 1080832 ----a-w- c:\windows\system32\d3d10.dll
2013-01-13 19:43 . 2013-02-27 11:00 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-01-13 19:37 . 2013-02-27 11:00 3419136 ----a-w- c:\windows\system32\d2d1.dll
2013-01-13 19:02 . 2013-02-27 11:00 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2013-01-13 18:34 . 2013-02-27 11:00 364544 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-01-13 17:26 . 2013-02-27 11:00 1158144 ----a-w- c:\windows\system32\XpsPrint.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-03-06 22:32 121968 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-03-06 4767304]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R3 aswVmm;aswVmm; [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 aswRvrt;aswRvrt; [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-09 01:08]
.
2013-04-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1659895868-927670826-4048011744-1000Core.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-09 23:30]
.
2013-04-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1659895868-927670826-4048011744-1000UA.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-09 23:30]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.10.1
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-06 08:06:01
ComboFix-quarantined-files.txt 2013-04-06 15:06
.
Pre-Run: 460,633,157,632 bytes free
Post-Run: 461,003,882,496 bytes free
.
- - End Of File - - 2E3478F6F92E0BCA213E6FF63D541BBA
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3063.2101 [GMT -7:00]
Running from: c:\users\user\Downloads\ComboFix.exe
AV: avast! Antivirus *Disabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Disabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\user\Internet Explorer.lnk
.
.
((((((((((((((((((((((((( Files Created from 2013-03-06 to 2013-04-06 )))))))))))))))))))))))))))))))
.
.
2013-04-06 02:20 . 2013-04-06 02:20 388096 ----a-r- c:\users\user\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2013-04-06 02:20 . 2013-04-06 02:20 -------- d-----w- c:\program files\Trend Micro
2013-04-05 15:35 . 2013-03-15 07:21 7108640 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{10E43174-8EE9-43A7-8B09-1FFC14263CC6}\mpengine.dll
2013-03-25 23:55 . 2013-02-12 03:32 15872 ----a-w- c:\windows\system32\drivers\usb8023.sys
2013-03-20 15:12 . 2013-03-06 22:33 164736 ----a-w- c:\windows\system32\drivers\aswVmm.sys
2013-03-20 15:12 . 2013-03-06 22:33 49248 ----a-w- c:\windows\system32\drivers\aswRvrt.sys
2013-03-13 23:18 . 2013-03-13 23:18 -------- d-----w- c:\users\user\AppData\Local\Programs
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-06 01:08 . 2012-06-09 21:32 73432 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-06 01:08 . 2012-06-09 21:32 693976 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-03-12 08:10 . 2012-06-09 20:04 237088 ------w- c:\windows\system32\MpSigStub.exe
2013-03-06 22:33 . 2012-06-09 23:34 368176 ----a-w- c:\windows\system32\drivers\aswSP.sys
2013-03-06 22:33 . 2012-06-09 23:34 765736 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2013-03-06 22:33 . 2012-06-09 23:34 62376 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2013-03-06 22:33 . 2012-06-09 23:34 60656 ----a-w- c:\windows\system32\drivers\aswRdr2.sys
2013-03-06 22:33 . 2012-06-09 23:34 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2013-03-06 22:33 . 2012-06-09 23:34 29816 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2013-03-06 22:32 . 2012-06-09 23:34 41664 ----a-w- c:\windows\avastSS.scr
2013-03-06 22:32 . 2012-06-09 23:34 228600 ----a-w- c:\windows\system32\aswBoot.exe
2013-02-12 04:48 . 2013-03-13 16:31 474112 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-02-12 04:48 . 2013-03-13 16:31 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-01-13 21:17 . 2013-02-27 11:00 9728 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
2013-01-13 21:17 . 2013-02-27 11:00 2560 ---ha-w- c:\windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
2013-01-13 21:16 . 2013-02-27 11:00 10752 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
2013-01-13 21:12 . 2013-02-27 11:00 3584 ---ha-w- c:\windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 4096 ---ha-w- c:\windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 5632 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shlwapi-l2-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
2013-01-13 21:11 . 2013-02-27 11:00 3072 ---ha-w- c:\windows\system32\api-ms-win-downlevel-shell32-l1-1-0.dll
2013-01-13 20:31 . 2013-02-27 11:00 1247744 ----a-w- c:\windows\system32\DWrite.dll
2013-01-13 20:30 . 2013-02-27 11:00 906240 ----a-w- c:\windows\system32\FntCache.dll
2013-01-13 20:22 . 2013-02-27 11:00 1988096 ----a-w- c:\windows\system32\d3d10warp.dll
2013-01-13 20:20 . 2013-02-27 11:00 293376 ----a-w- c:\windows\system32\dxgi.dll
2013-01-13 20:09 . 2013-02-27 11:00 249856 ----a-w- c:\windows\system32\d3d10_1core.dll
2013-01-13 20:08 . 2013-02-27 11:00 220160 ----a-w- c:\windows\system32\d3d10core.dll
2013-01-13 20:08 . 2013-02-27 11:00 1504768 ----a-w- c:\windows\system32\d3d11.dll
2013-01-13 19:54 . 2013-02-27 11:00 604160 ----a-w- c:\windows\system32\d3d10level9.dll
2013-01-13 19:53 . 2013-02-27 11:00 207872 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2013-01-13 19:53 . 2013-02-27 11:00 187392 ----a-w- c:\windows\system32\UIAnimation.dll
2013-01-13 19:48 . 2013-02-27 11:00 161792 ----a-w- c:\windows\system32\d3d10_1.dll
2013-01-13 19:46 . 2013-02-27 11:00 1080832 ----a-w- c:\windows\system32\d3d10.dll
2013-01-13 19:43 . 2013-02-27 11:00 1230336 ----a-w- c:\windows\system32\WindowsCodecs.dll
2013-01-13 19:37 . 2013-02-27 11:00 3419136 ----a-w- c:\windows\system32\d2d1.dll
2013-01-13 19:02 . 2013-02-27 11:00 417792 ----a-w- c:\windows\system32\WMPhoto.dll
2013-01-13 18:34 . 2013-02-27 11:00 364544 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2013-01-13 17:26 . 2013-02-27 11:00 1158144 ----a-w- c:\windows\system32\XpsPrint.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\00avast]
@="{472083B0-C522-11CF-8763-00608CC02F24}"
[HKEY_CLASSES_ROOT\CLSID\{472083B0-C522-11CF-8763-00608CC02F24}]
2013-03-06 22:32 121968 ----a-w- c:\program files\AVAST Software\Avast\ashShell.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"avast"="c:\program files\AVAST Software\Avast\avastUI.exe" [2013-03-06 4767304]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
R3 aswVmm;aswVmm; [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [x]
S0 aswRvrt;aswRvrt; [x]
S1 aswSnx;aswSnx; [x]
S1 aswSP;aswSP; [x]
S2 aswFsBlk;aswFsBlk; [x]
S2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [x]
S2 MBAMScheduler;MBAMScheduler;c:\program files\Malwarebytes' Anti-Malware\mbamscheduler.exe [x]
S2 MBAMService;MBAMService;c:\program files\Malwarebytes' Anti-Malware\mbamservice.exe [x]
S2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe [x]
S3 MBAMProtector;MBAMProtector;c:\windows\system32\drivers\mbam.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt86win7.sys [x]
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ SSDPSRV upnphost SCardSvr TBS fdrespub AppIDSvc QWAVE wcncsvc Mcx2Svc SensrSvc
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-04-06 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-06-09 01:08]
.
2013-04-04 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1659895868-927670826-4048011744-1000Core.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-09 23:30]
.
2013-04-06 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1659895868-927670826-4048011744-1000UA.job
- c:\users\user\AppData\Local\Google\Update\GoogleUpdate.exe [2012-06-09 23:30]
.
.
------- Supplementary Scan -------
.
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 192.168.10.1
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-04-06 08:06:01
ComboFix-quarantined-files.txt 2013-04-06 15:06
.
Pre-Run: 460,633,157,632 bytes free
Post-Run: 461,003,882,496 bytes free
.
- - End Of File - - 2E3478F6F92E0BCA213E6FF63D541BBA
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:08:45 AM, on 4/6/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\explorer.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 4262 bytes
Computer performance is good but still getting pop ups almost everytime i click on something when using the internet
Scan saved at 8:08:45 AM, on 4/6/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16470)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\NVIDIA Corporation\Display\nvtray.exe
C:\Windows\system32\ctfmon.exe
C:\Windows\explorer.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\user\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O3 - Toolbar: avast! WebRep - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /autoRun (User 'UpdatusUser')
O4 - HKUS\S-1-5-21-1659895868-927670826-4048011744-1003\..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe (User 'UpdatusUser')
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: NVIDIA Update Service Daemon (nvUpdatusService) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\NVIDIA Update Core\daemonu.exe
O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
--
End of file - 4262 bytes
Computer performance is good but still getting pop ups almost everytime i click on something when using the internet
Can you post screenshots of them? I'm about ready to leave for work and will check in later tonight. I'm not seeing anything suspicious in your logs at first glance but will look deeper when I get home.
Lets see what programs you have installed. Please post a log that combofix produces but doesn't show you. Please navigate to C:\Qoobox and in that folder will be a file named add-remove programs.txt Open that file and copy and paste the contents back here.
Lets see what programs you have installed. Please post a log that combofix produces but doesn't show you. Please navigate to C:\Qoobox and in that folder will be a file named add-remove programs.txt Open that file and copy and paste the contents back here.
Sorry but what do you mean by screenshots???
µTorrent
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Bonjour
Gmail Notifier
Google Chrome
HiJackThis
iTunes
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
NVIDIA 3D Vision Driver 306.97
NVIDIA Control Panel 306.97
NVIDIA Graphics Driver 306.97
NVIDIA Install Application
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 1.10.8
NVIDIA Update Components
Realtek Ethernet Controller Driver For Windows 7
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
µTorrent
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.6)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
avast! Free Antivirus
Bonjour
Gmail Notifier
Google Chrome
HiJackThis
iTunes
Malwarebytes Anti-Malware version 1.70.0.1100
Microsoft .NET Framework 4 Client Profile
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
NVIDIA 3D Vision Driver 306.97
NVIDIA Control Panel 306.97
NVIDIA Graphics Driver 306.97
NVIDIA Install Application
NVIDIA Stereoscopic 3D Driver
NVIDIA Update 1.10.8
NVIDIA Update Components
Realtek Ethernet Controller Driver For Windows 7
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
GaryCantley
New Member
When the popup occurs, click CTRL and Prt Sc (Print Screen).
Then paste it into paint or another graphic program.
