HP dc 5057: beep code

Discussion in 'Desktop Computers' started by atmc1234, Aug 18, 2018.

  1. atmc1234

    atmc1234 New Member

    Messages:
    1
    HP dc5750

    Red Power LED flashes two
    times, once every second,
    followed by a two second
    pause. Beeps stop after fifth
    iteration but LEDs continue
    until problem is solved.

    don't really know how to do about this, please i need some help me ?
     
    Last edited: Aug 18, 2018
  2. AvengerShows

    AvengerShows Member

    Messages:
    61
    Can you describe your problem in detail? With this information most people cant resolve the problem :/
     
  3. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,853
    Straight from HP website.

    Computer powered off automatically and the Power LED flashes Red two times, once every second, followed by a two
    second pause, and the computer beeps two times. (Beeps stop after fifth iteration but LEDs continue flashing.)
    Cause
    Solution
    Processor thermal protection activated:
    A fan may be blocked or not turning.
    OR
    The heatsink is not properly attached to the processor.
    1.
    Ensure that the computer air vents are not blocked and
    the processor cooling fan is running.
    2.
    Open hood, press power button, and see if the processor
    fan spins. If the processor fan is not spinning, make sure
    the fan's cable is plugged onto the system board header.
    3.
    If fan is plugged in, but is not spinning, then replace the
    heatsink/fan assembly.
    4.
    Contact an authorized reseller or service provider.
     
    Darren likes this.

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