HP Print Driver Causing Computer Problems

C

catprotector

New Member
I have a computer (OS is Windows XP) that requires a reboot every morning and suspect that it might be a driver from an old HP printer that is causing the issue. Has anyone here had a problem with some of the old HP print drivers and software that might cause this problem? The printer was an all-in-one type that is probably about 6 years old and there have been issues and the software recently kept asking for CD even after the print driver was loaded.
 
What I did here with a much newer HP Deskjet model was simply avoid installing the software but simply went for the drivers on the disk to see Windows install those alone. The 2005 model works without problem seeing those drivers load only when a print job is called for.

You are probably going to be better going with a newer model there since that would have outdated and pre SP2 drivers for XP. I run the system on most days nearly 18hrs. and even see the printer work on Vista being the second OS installed.
 
PC eye said:
What I did here with a much newer HP Deskjet model was simply avoid installing the software but simply went for the drivers on the disk to see Windows install those alone. The 2005 model works without problem seeing those drivers load only when a print job is called for.

You are probably going to be better going with a newer model there since that would have outdated and pre SP2 drivers for XP. I run the system on most days nearly 18hrs. and even see the printer work on Vista being the second OS installed.
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I tried that but somehow the computer wasn't finding the driver and kept asking for the disk. I had to reload the HP software driver every time. A new printer has been an option here but I think removing the HP software might be the route I go. I just haven't seen this problem where a print driver prevents someone from getting on the internet unless they reboot.
 
The only thing the HP software for that model might be seeing is a hidden window for an ad for other products or for updates. With something like that not coming up onscreen it could be hampering IE that way. This is one reason for simply using the add new hardware wizard and browsing the driver folder on the software disk to get past installing the full software deal seen for that.
 
PC eye said:
The only thing the HP software for that model might be seeing is a hidden window for an ad for other products or for updates. With something like that not coming up onscreen it could be hampering IE that way. This is one reason for simply using the add new hardware wizard and browsing the driver folder on the software disk to get past installing the full software deal seen for that.
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That was the first thing tried and it still asked for the stupid setup disk which makes me believe the HP software and possibly the driver are at fault requiring a reboot of the system every time.
 
One rather abstract idea would be to install the software to see all product information as well as files copied to the drive and then manually delete the main registry key found in the system registry. Then you follow that up by rebooting and going online to see if the problem persists. With the reboot the registry values won't be there to load the software or whatever is causing the interference.

Software disks have their own product id number and key where the prompt for disk is usually to verfiy the product itself. You'll find that often on just about any type of software and have to expect it. The idea is to keep the software side from loading including any IE windows that would normally be seen if any for an ad?

You have to be cautious whenever making any changes in the registry itself. The method when using the regedit command and opening up the edit tool is to go into the "HKEY_LOCAL_MACHINE>SOFTWARE>" and look for the Hewlett-Packard main key and highlight it to see that removed. Once highlighted go to the menu bar and select the edit menu and scroll down to the delete option. The software is probably 98-ME not XP orientated explaining the problems being seen.
 
PC eye said:
One rather abstract idea would be to install the software to see all product information as well as files copied to the drive and then manually delete the main registry key found in the system registry. Then you follow that up by rebooting and going online to see if the problem persists. With the reboot the registry values won't be there to load the software or whatever is causing the interference.

Software disks have their own product id number and key where the prompt for disk is usually to verfiy the product itself. You'll find that often on just about any type of software and have to expect it. The idea is to keep the software side from loading including any IE windows that would normally be seen if any for an ad?

You have to be cautious whenever making any changes in the registry itself. The method when using the regedit command and opening up the edit tool is to go into the "HKEY_LOCAL_MACHINE>SOFTWARE>" and look for the Hewlett-Packard main key and highlight it to see that removed. Once highlighted go to the menu bar and select the edit menu and scroll down to the delete option. The software is probably 98-ME not XP orientated explaining the problems being seen.
Click to expand...

I know how to do all that with the registry.
 
No problem if you already have experience editing the registry since that can touchy for a newbie to perform without making any goofups there. The main problem seen with an HP printer that old is the obvious lack of any possible driver updates since HP has a fast turnover of new models on a regular basis.

The old 9X-ME possibly 2000 compatible driver set and of course the old software is simply too outdated for the current system you are running there. I usually end up replacing a printer every 2-3yrs. to avoid hassles being seen while the Deskhet 3500 model here even sees good results with the drivers alone on Vista. When that was new the other thing to note was an older IE 5 or 5.5 version was seen then.
 
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