Enjoihcky24/7
New Member
Alright, my Dad is suddenly having trouble printing from his business computer. All of our computers are networked through the home computer which is connected to this printer. The printer is an Hp Officejet d145. We do not believe it is the computer as when hooked directly to his computer he can print fine. i just realized that I can no longer print off of it.
An attempt to print using his computer resulted in the program through which we were printing, freezing up and "not responding". However after waiting a bit the program would unfreeze and give the following error: "Windows cannot connect to the printer. Operation could not be completed (Error 0x000006bb)."
The router being used is D-link DI-524. The network is through the router. It is a wireless router but the computer are all connected with cat-5 to the router. I am not very familiar with networks and have done everything I could think of which mostly consisted of reloading the printers drivers and such but have no idea to repair network problems. Any help would be appreciated, Thanks
An attempt to print using his computer resulted in the program through which we were printing, freezing up and "not responding". However after waiting a bit the program would unfreeze and give the following error: "Windows cannot connect to the printer. Operation could not be completed (Error 0x000006bb)."
The router being used is D-link DI-524. The network is through the router. It is a wireless router but the computer are all connected with cat-5 to the router. I am not very familiar with networks and have done everything I could think of which mostly consisted of reloading the printers drivers and such but have no idea to repair network problems. Any help would be appreciated, Thanks
