I can't go into My Computer

K

kpxxbladexx415

New Member
when i try to open "My Computer" or try to access the C drive where all my things are stored, it freezes. When i try to close it, it tells me windows explorer has crashed and the error message has something to do with Apphangtime or something. I'm not sure whats going on. I can access everything on my desktop screen and open files and things but i just can't go into "My computer" or go into C drive.


ALSO

My Windows Explorer Crashes when doing pretty much a lot of things.
 
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ouch

I suggest reformating! save what you can and format. Anything that bad is hard to get rid of without cleaning off the whole system! unless its something internally! someone will let ya know if it is
 
OMG, no DON'T REFORMAT!!!!! This can be fixed!

Maybe there is a virus,

let's find out:

If after that you are still infected, please post a Hijackthis log. To post a Hijackthis log, please do the following:
Click Here to download HJTsetup.exe


* Save HJTsetup.exe to your desktop.
* Double click on the HJTsetup.exe icon on your desktop.
* By default it will install to C:\Program Files\Hijack This.
* Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
* Put a check by Create a desktop icon then click Next again.
* Continue to follow the rest of the prompts from there.
* At the final dialogue box click Finish and it will launch Hijack This.
* Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
* Click Save to save the log file and then the log will open in notepad.
* Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
* DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.


We will look at your log as soon as we see it, and give you further instructions on how to fix your computer. Most of the time it will involve downloading more programs that will either give us logs to locate the malware or delete those malware.

Once you have posted a HJT Thread DO NOT make any changes to your PC unless the advisor helping you has instructed you to do so!
 
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:17:57 AM, on 8/8/2008
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16681)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Microsoft Xbox 360 Accessories\XBoxStat.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 2400 Series\ezprint.exe
C:\Windows\System32\CTXFIHLP.EXE
C:\Windows\ehome\ehtray.exe
C:\Program Files\AIM6\aim6.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Windows\SYSTEM32\CTXFISPI.EXE
C:\Windows\System32\mobsync.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wuauclt.exe
C:\Users\Administrator\Downloads\HiJackThis(2).exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: AOLTBSearch Class - {EA756889-2338-43DB-8F07-D1CA6FB9C90D} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: AOL Toolbar Launcher - {7C554162-8CB7-45A4-B8F4-8EA1C75885F9} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: AIM Toolbar - {DE9C389F-3316-41A7-809B-AA305ED9D922} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O3 - Toolbar: DAEMON Tools Toolbar - {32099AAC-C132-4136-9E9A-4E364A424E17} - C:\Program Files\DAEMON Tools Toolbar\DTToolbar.dll
O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
O4 - HKLM\..\Run: [VolPanel] "C:\Program Files\Creative\Sound Blaster X-Fi\Volume Panel\VolPanlu.exe" /r
O4 - HKLM\..\Run: [UpdReg] C:\Windows\UpdReg.EXE
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [XboxStat] "C:\Program Files\Microsoft Xbox 360 Accessories\XboxStat.exe" silentrun
O4 - HKLM\..\Run: [x3watch] C:\Program Files\X3watch\x3watch.exe
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [lxcrmon.exe] "C:\Program Files\Lexmark 2400 Series\lxcrmon.exe"
O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\Windows\system32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [FaxCenterServer] "C:\Program Files\Lexmark Fax Solutions\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 2400 Series\ezprint.exe"
O4 - HKLM\..\Run: [CTxfiHlp] CTXFIHLP.EXE
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp
O4 - HKCU\..\Run: [kava] C:\Windows\system32\kavo.exe
O4 - HKCU\..\Run: [tava] C:\Windows\system32\tavo.exe
O4 - HKCU\..\Run: [Steam] "c:\program files\steam\steam.exe" -silent
O4 - HKCU\..\Run: [DAEMON Tools Lite] "C:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - Global Startup: Logitech SetPoint.lnk = C:\Program Files\Logitech\SetPoint\SetPoint.exe
O8 - Extra context menu item: &AIM Search - c:\program files\aol\aim toolbar 5.0\resources\en-US\local\search.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\PROGRA~1\Java\JRE16~2.0_0\bin\ssv.dll
O9 - Extra button: AIM Toolbar - {3369AF0D-62E9-4bda-8103-B4C75499B578} - C:\Program Files\AOL\AIM Toolbar 5.0\aoltb.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O13 - Gopher Prefix:
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logitech\Bluetooth\LBTServ.exe
O23 - Service: lxcr_device - - C:\Windows\system32\lxcrcoms.exe
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files\Common Files\Steam\SteamService.exe

--
End of file - 7044 bytes


=( help please. because its taking a long time to open "My Computer"
 
Last edited:
Hello,

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

In your reply:
  • Post the combo fix log
  • Post a Fresh Hijackthis log

Thankyou
 
cohen said:
Hello,

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

In your reply:
  • Post the combo fix log
  • Post a Fresh Hijackthis log

Thankyou
Click to expand...

it wont let me run it on vista....
 
guys help please. could it because of a cracked devil may cry 4 that i installed? its working perfectly its just that while it was installing it was going through some kind of wierd process. not the usual load CD image to daemon tools and isntalling but it opened like msconfig or something that looked like it.

so my computer is working its just that whenever i try to open "my computer" windows explorer freezes.
 
You should be able to....

download it from a different location, and pls delete the old version.
 
cohen said:
You should be able to....

download it from a different location, and pls delete the old version.
Click to expand...

i just did it and it restarted my computer but it froze so i forced a restart and now it got to my desktop screen but its not posting any logs. where do i go to look at logs?
 
cohen said:
The logs are located at C:\Combo Fix
Click to expand...


so i got into the combo fix log.... which ones the folder?

My computer isnt exactly crashing now its just taking 30sec-1min to load C: and pretty much everything is just taking longer to load. and when i try to close it they crash and then my windows explorer crashes.
thats alot longer than the 5sec it took before
 
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i went ahead and did a system restore. im gonna see if that fixes it. If not maybe i mighthave to reformat..


System Restore did not change anything. Im stuck....help
 
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so ive come to the conlcusion that it is a virus of some sort. When I installed a Cracked Version of Devil May Cry 4, although the game works, my hard drive has been experiencing some critical slowdown. Alsothe Devil May Cry 4 crack had some very funky process to install the game. I think I'll just download legal games from now on. But I cant do find a system restore point older than when I installed Deveil May Cry 4. What should I do?
 
hackapelite said:
Reformat, by the sounds of it you're infected real bad, though scanning you computer in Safe Mode may help get rid of most problems. What virus/spyware etc. protection do you have?
Click to expand...

windows defender. I dont get it like everything is ok... just when i try to open C: my computer slows down. ALl my desktop files says its ok. I just ran windwos defender and it told me my comp is clean.
 
Windows defender isn't enough. I recommend you get Avira AntiVir free version and scan your computer. I also recommend you get spyware terminator (don't enable ClamShell A/V when installing it, as it can conflict with other Virus Protection).
 
hackapelite said:
Windows defender isn't enough. I recommend you get Avira AntiVir free version and scan your computer. I also recommend you get spyware terminator (don't enable ClamShell A/V when installing it, as it can conflict with other Virus Protection).
Click to expand...

i copied what you did and it found 14 viruses and i quarantied it. My computer seems to be working fine now. thanks Ill post if something happens again!
 
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