you need to updates your dvd roms firmware, right click on my computer select properties, hardware and choose device manager.
click on cd/dvd roms to expand it and u will see your dvd drive mine looks like this:
you see the hi lighted text? thats my rom and what urs will be? and way you can either google that with firemware update at the end of it or go the the make of the drives official website to download its firmware.
MAKE sure its the correct one those as it cant be ininstalled.