Ice Virus

H

hondaman

New Member
The computer got the ice virus. Ran malwarebytes and avg and was removed ran scans again 2 times and showed no results. Now the turning on computer I get this message.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
'"C:\Users\rj\AppData\Local\Temp\mczwygthnmyhmvqs.exe"' is not recognized as an
internal or external command,
operable program or batch file.

I type in explorer in the command promp line and the my main start up screen comes up and runs fine as best as I can tell I tried to run windows repair from disc, but keep getting message that mp3 or camera in plugged but there is none.

Is this a file that can be removed if so how. Thank You.
 
Please do the following.

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.
  • Download this file here :

    Combofix

  • When the page loads click on the blue combofix download link next to the BleepingComputer Mirror.
  • Save the file to your windows desktop. The combofix icon will look like this when it has downloaded to your desktop.

    cf-icon.jpg
  • We are almost ready to start ComboFix, but before we do so, we need to take some preventative measures so that there are no conflicts with other programs when running ComboFix. At this point you should do the following:

  • Close all open Windows including this one.
  • Close or disable all running Antivirus, Antispyware, and Firewall programs as they may interfere with the proper running of ComboFix. Instructions on disabling these type of programs can be found here.
    Once these two steps have been completed, double-click on the ComboFix icon found on your desktop. Please note, that once you start ComboFix you should not click anywhere on the ComboFix window as it can cause the program to stall. In fact, when ComboFix is running, do not touch your computer at all. The scan could take a while, so please be patient.
  • Please click on I agree on the disclaimer window.
  • ComboFix will now install itself on to your computer. When it is done, a blue screen will appear as shown below.

    cf-preparing.jpg

  • ComboFix is now preparing to run. When it has finished ComboFix will automatically attempt to create a System Restore point so that if any problems occur while using the program you can restore back to your previous configuration. When ComboFix has finished creating the restore point, it will then backup your Windows Registry as shown in the image below.

    erunt.jpg

  • Once the Windows Registry has finished being backed up, ComboFix will attempt to detect if you have the Windows Recovery Console installed. If you already have it installed, you can skip to this section and continue reading. Otherwise you will see the following message as shown below:

    recovery-console-prompt.jpg

  • At the above message box, please click on the Yes button in order for ComboFix to continue. Please follow the steps and instructions given by ComboFix in order to finish the installation of the Recovery Console.
  • Please click on yes in the next window to continue scanning for malware.
  • ComboFix will now disconnect your computer from the Internet, so do not be surprised or concerned if you receive any warnings stating that you are no longer on the Internet. When ComboFix has finished it will automatically restore your Internet connection.
  • ComboFix will now start scanning your computer for known infections. This procedure can take some time, so please be patient.
  • While the program is scanning your computer, it will change your clock format, so do not be concerned when you see this happen. When ComboFix is finished it will restore your clock settings to their previous settings. You will also see the text in the ComboFix window being updated as it goes through the various stages of its scan. An example of this can be seen below.

    still-scanning-clockchanges.jpg

  • When ComboFix has finished running, you will see a screen stating that it is preparing the log report.
  • This can take a while, so please be patient. If you see your Windows desktop disappear, do not worry. This is normal and ComboFix will restore your desktop before it is finished. Eventually you will see a new screen that states the program is almost finished and telling you the programs log file, or report, will be located at C:\ComboFix.txt.
  • When ComboFix has finished, it will automatically close the program and change your clock back to its original format. It will then display the log file automatically for you.
  • Now you just click on the edit menu and click on select all, then click on the edit menu again and click on copy. Then come to the forum in your reply and right click on your mouse and click on paste.

If for some reason, if you try to run a program or open a file and you get an error message saying "illegal operation attempted on a registry key that has been marked for deletion", please just reboot your pc and you'll be fine.


In your next reply please post:
  • The ComboFix log
  • A fresh HiJackThis log
  • An update on how your computer is running
 
Computer starting good now, here are the logs.

ComboFix 13-06-15.01 - rj 06/15/2013 22:57:51.1.4 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3581.1827 [GMT -5:00]
Running from: c:\users\rj\Desktop\ComboFix.exe
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Enabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\program files (x86)\CouponAlert_2pEI
c:\program files (x86)\CouponAlert_2pEI\Installr\1.bin\2pEIPlug.dll
c:\program files (x86)\CouponAlert_2pEI\Installr\1.bin\2pEZSETP.dll
c:\program files (x86)\CouponAlert_2pEI\Installr\1.bin\NP2pEISb.dll
c:\users\rj\AppData\Local\Temp\7zS3E5F\HPSLPSVC64.DLL
c:\users\rj\AppData\Local\Temp\AFF1.tmp\F_IN_BOX.dll
c:\users\rj\AppData\Roaming\Microsoft\Office\unins000.exe
c:\users\rj\AppData\Roaming\skype.ini
.
.
((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
-------\Service_HPSLPSVC
.
.
((((((((((((((((((((((((( Files Created from 2013-05-16 to 2013-06-16 )))))))))))))))))))))))))))))))
.
.
2013-06-15 02:16 . 2013-06-08 14:08 279040 ----a-w- c:\program files\Internet Explorer\sqmapi.dll
2013-06-15 02:16 . 2013-06-08 12:28 2706432 ----a-w- c:\windows\system32\mshtml.tlb
2013-06-15 02:16 . 2013-06-08 11:41 218112 ----a-w- c:\program files (x86)\Internet Explorer\sqmapi.dll
2013-06-15 02:16 . 2013-06-08 11:13 2706432 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-06-15 02:16 . 2013-06-08 14:08 1365504 ----a-w- c:\windows\system32\urlmon.dll
2013-06-15 02:15 . 2013-06-08 14:06 526336 ----a-w- c:\windows\system32\ieui.dll
2013-06-15 02:15 . 2013-06-08 14:06 2648064 ----a-w- c:\windows\system32\iertutil.dll
2013-06-15 02:15 . 2013-06-08 14:06 15404544 ----a-w- c:\windows\system32\ieframe.dll
2013-06-15 02:15 . 2013-06-08 14:07 19233792 ----a-w- c:\windows\system32\mshtml.dll
2013-06-14 12:04 . 2013-06-14 12:04 -------- d-----w- C:\N360_BACKUP
2013-06-14 01:55 . 2013-04-25 23:30 1505280 ----a-w- c:\windows\SysWow64\d3d11.dll
2013-06-12 21:57 . 2013-06-12 21:57 -------- d-----w- C:\found.000
2013-06-09 12:36 . 2013-06-09 12:37 -------- d-----w- c:\programdata\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-06-09 12:36 . 2013-06-09 12:37 -------- d-----w- c:\program files\iTunes
2013-06-09 12:36 . 2013-06-09 12:36 -------- d-----w- c:\program files\iPod
2013-06-09 12:34 . 2013-06-09 12:34 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin5.dll
2013-06-09 12:34 . 2013-06-09 12:34 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin4.dll
2013-06-09 12:34 . 2013-06-09 12:34 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin3.dll
2013-06-09 12:34 . 2013-06-09 12:34 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin2.dll
2013-06-09 12:34 . 2013-06-09 12:34 159744 ----a-w- c:\program files\Internet Explorer\Plugins\npqtplugin.dll
2013-06-09 12:34 . 2013-06-09 12:34 -------- d-----w- c:\program files (x86)\QuickTime
2013-05-19 14:42 . 2013-05-19 14:42 -------- d-----w- c:\program files\Microsoft Xbox 360 Accessories
2013-05-19 14:42 . 2006-09-28 21:04 91928 ----a-w- c:\windows\system32\xinput1_3.dll
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-16 04:17 . 2011-10-13 01:33 30528 ----a-w- c:\windows\GVTDrv64.sys
2013-06-16 04:17 . 2011-10-13 01:33 25640 ----a-w- c:\windows\gdrv.sys
2013-06-12 00:01 . 2012-08-04 12:51 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-12 00:01 . 2011-10-13 01:03 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-03 23:16 . 2011-10-13 00:01 75898224 ----a-w- c:\windows\system32\MRT.exe
2013-05-28 11:02 . 2013-02-14 15:36 49240 ----a-w- c:\windows\system32\drivers\AntiLog64.sys
2013-05-01 08:59 . 2013-05-01 08:59 94208 ----a-w- c:\windows\SysWow64\QuickTimeVR.qtx
2013-05-01 08:59 . 2013-05-01 08:59 69632 ----a-w- c:\windows\SysWow64\QuickTime.qts
2013-04-18 11:11 . 2013-04-18 11:11 163504 ----a-w- c:\programdata\Microsoft\Windows\Sqm\Manifest\Sqm10144.bin
2013-04-13 05:49 . 2013-05-15 11:07 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-15 11:07 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-15 11:07 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-15 11:07 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-15 11:07 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 11:07 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 11:28 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-10 06:01 . 2013-05-15 11:07 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-04-10 06:01 . 2013-05-15 11:07 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-10 03:30 . 2013-05-15 11:07 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-04-04 19:50 . 2011-10-13 00:55 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-03-19 06:04 . 2013-04-10 22:23 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:53 . 2013-05-15 11:07 48640 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-03-19 05:53 . 2013-05-15 11:07 230400 ----a-w- c:\windows\system32\wwansvc.dll
2013-03-19 05:46 . 2013-04-10 22:23 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 22:23 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 22:23 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 22:23 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 22:23 112640 ----a-w- c:\windows\system32\smss.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{0F3DC9E0-C459-4a40-BCF8-747BD9322E10}"= "c:\program files (x86)\Splashtop\Splashtop Connect IE\AddressBarSearch.dll" [2011-03-04 165776]
.
[HKEY_CLASSES_ROOT\clsid\{0f3dc9e0-c459-4a40-bcf8-747bd9322e10}]
[HKEY_CLASSES_ROOT\AddressBarSearch.SearchHook.1]
[HKEY_CLASSES_ROOT\TypeLib\{4E8E0178-00EF-413d-9324-E7B3E31572E3}]
[HKEY_CLASSES_ROOT\AddressBarSearch.SearchHook]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ComcastAntispyClient"="c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" [2009-08-19 1589208]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2010-11-21 1475584]
"EADM"="c:\program files (x86)\Origin\Origin.exe" [2013-04-06 3497552]
"KGShareApp"="c:\program files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe" [2012-10-11 394752]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"STCAgent"="c:\program files (x86)\Splashtop\Splashtop Connect IE\STCAgent.exe" [2011-03-04 776064]
"ZyngaGamesAgent"="c:\program files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe" [2010-11-15 841544]
"BCSSync"="c:\program files (x86)\Microsoft Office\Office14\BCSSync.exe" [2010-03-13 91520]
"PivotSoftware"="c:\program files (x86)\Portrait Displays\Pivot Pro Plugin\Pivot_startup.exe" [2010-05-13 110192]
"DT ACR"="c:\program files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe" [2011-05-26 121456]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2013-04-22 59720]
"ArcSoft Connection Service"="c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"UMonit"="c:\windows\SysWOW64\UMonit.exe" [2010-09-23 45056]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2012-07-03 252848]
"InstaLAN"="c:\program files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" [2012-02-23 1885088]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2012-12-19 642808]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2013-05-01 421888]
"iTunesHelper"="c:\program files (x86)\iTunes\iTunesHelper.exe" [2013-05-31 152392]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"EasyTuneVI"="c:\program files (x86)\GIGABYTE\ET6\ETCall.exe" [2007-07-26 20480]
.
c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
Constant Guard.lnk - c:\program files (x86)\Constant Guard Protection Suite\IDVault.exe /startdesktopidv /startup [2013-5-8 4023848]
Kodak EasyShare software.lnk - c:\program files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe -hx [2011-2-23 323584]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
"LoadAppInit_DLLs"=1 (0x1)
"AppInit_DLLs"=c:\progra~2\KEYCRY~1\KeyCrypt32(2).dll
.
R3 ALSysIO;ALSysIO;c:\users\rj\AppData\Local\Temp\ALSysIO64.sys;c:\users\rj\AppData\Local\Temp\ALSysIO64.sys [x]
R3 AppleChargerSrv;AppleChargerSrv;c:\windows\system32\AppleChargerSrv.exe;c:\windows\SYSNATIVE\AppleChargerSrv.exe [x]
R3 etdrv;etdrv;c:\windows\etdrv.sys;c:\windows\etdrv.sys [x]
R3 GVTDrv64;GVTDrv64;c:\windows\GVTDrv64.sys;c:\windows\GVTDrv64.sys [x]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
R3 USBAAPL64;Apple Mobile USB Driver;c:\windows\system32\Drivers\usbaapl64.sys;c:\windows\SYSNATIVE\Drivers\usbaapl64.sys [x]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\N360x64\1403010.016\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\SYMDS64.SYS [x]
S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\N360x64\1403010.016\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\SYMEFA64.SYS [x]
S1 AntiLog32;AntiLog32;c:\windows\system32\drivers\AntiLog64.sys;c:\windows\SYSNATIVE\drivers\AntiLog64.sys [x]
S1 AppleCharger;AppleCharger;c:\windows\system32\DRIVERS\AppleCharger.sys;c:\windows\SYSNATIVE\DRIVERS\AppleCharger.sys [x]
S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130531.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130531.001\BHDrvx64.sys [x]
S1 ccSet_N360;Norton Security Suite Settings Manager;c:\windows\system32\drivers\N360x64\1403010.016\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\ccSetx64.sys [x]
S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130614.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130614.001\IDSvia64.sys [x]
S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\N360x64\1403010.016\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\N360x64\1403010.016\Ironx64.SYS [x]
S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\N360x64\1403010.016\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\N360x64\1403010.016\SYMNETS.SYS [x]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
S2 AntiSpywareService;Comcast AntiSpyware;c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe;c:\program files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe [x]
S2 AODDriver4.2;AODDriver4.2;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys;c:\program files\ATI Technologies\ATI.ACE\Fuel\amd64\AODDriver2.sys [x]
S2 Belkin Local Backup Service;Belkin Local Backup Service;c:\program files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe;c:\program files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe [x]
S2 Belkin Network USB Helper;Belkin Network USB Helper;c:\program files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe;c:\program files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe [x]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
S2 IDVaultSvc;CGPS Service;c:\program files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe;c:\program files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe [x]
S2 IntuitUpdateServiceV4;Intuit Update Service v4;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe;c:\program files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [x]
S2 N360;Norton Security Suite;c:\program files (x86)\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe;c:\program files (x86)\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe [x]
S2 PdiService;Portrait Displays SDK Service;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe;c:\program files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe [x]
S2 SCBackService;Splashtop Connect Service;c:\program files (x86)\Splashtop\Splashtop Connect\BackService.exe;c:\program files (x86)\Splashtop\Splashtop Connect\BackService.exe [x]
S2 sxuptp;SXUPTP Driver;c:\windows\system32\DRIVERS\sxuptp.sys;c:\windows\SYSNATIVE\DRIVERS\sxuptp.sys [x]
S2 WCUService_STC_FF;Splashtop Connect Firefox Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe;c:\program files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe [x]
S2 WCUService_STC_IE;Splashtop Connect IE Software Updater Service;c:\program files (x86)\Splashtop\Splashtop Connect IE Software Updater\WCUService.exe;c:\program files (x86)\Splashtop\Splashtop Connect IE Software Updater\WCUService.exe [x]
S3 amdhub30;AMD USB 3.0 Hub Driver;c:\windows\system32\DRIVERS\amdhub30.sys;c:\windows\SYSNATIVE\DRIVERS\amdhub30.sys [x]
S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys [x]
S3 amdxhc;AMD USB 3.0 Host Controller Driver;c:\windows\system32\DRIVERS\amdxhc.sys;c:\windows\SYSNATIVE\DRIVERS\amdxhc.sys [x]
S3 AODDriver;AODDriver;c:\program files (x86)\GIGABYTE\ET6\amd64\AODDriver.sys;c:\program files (x86)\GIGABYTE\ET6\amd64\AODDriver.sys [x]
S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
S3 dc3d;MS Hardware Device Detection Driver (USB);c:\windows\system32\DRIVERS\dc3d.sys;c:\windows\SYSNATIVE\DRIVERS\dc3d.sys [x]
S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
S3 EtronHub3;Etron USB 3.0 Extensible Hub Driver;c:\windows\system32\Drivers\EtronHub3.sys;c:\windows\SYSNATIVE\Drivers\EtronHub3.sys [x]
S3 EtronXHCI;Etron USB 3.0 Extensible Host Controller Driver;c:\windows\system32\Drivers\EtronXHCI.sys;c:\windows\SYSNATIVE\Drivers\EtronXHCI.sys [x]
S3 keycrypt;keycrypt;c:\windows\system32\DRIVERS\KeyCrypt64.sys;c:\windows\SYSNATIVE\DRIVERS\KeyCrypt64.sys [x]
S3 Point64;Microsoft IntelliPoint Filter Driver;c:\windows\system32\DRIVERS\point64.sys;c:\windows\SYSNATIVE\DRIVERS\point64.sys [x]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{2D46B6DC-2207-486B-B523-A557E6D54B47}]
start [BU]
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-08-04 00:01]
.
2013-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-28 15:25]
.
2013-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2011-10-28 15:25]
.
2013-06-16 c:\windows\Tasks\SDMsgUpdate (TE).job
- c:\progra~2\SMARTD~1\Messages\SDNotify.exe [2013-03-03 15:18]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2011-05-09 11821160]
"itype"="c:\program files\Microsoft IntelliType Pro\itype.exe" [2011-08-10 1873256]
"IntelliPoint"="c:\program files\Microsoft IntelliPoint\ipoint.exe" [2011-08-01 2417032]
"XboxStat"="c:\program files\Microsoft Xbox 360 Accessories\XboxStat.exe" [2009-09-30 825184]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=c:\progra~2\KEYCRY~1\KeyCrypt64(2).dll
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.comcast.net/
mLocal Page = c:\windows\SysWOW64\blank.htm
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office14\EXCEL.EXE/3000
IE: Se&nd to OneNote - c:\progra~2\MICROS~1\Office14\ONBttnIE.dll/105
Trusted Zone: 164.109.25.72
Trusted Zone: 207.130.86.35
Trusted Zone: acura.com
Trusted Zone: acuraclientpurchaseexperience.com
Trusted Zone: acurainfo.programhq.com
Trusted Zone: acuraspinplay.programhq.com
Trusted Zone: ahm-ownerlink.com
Trusted Zone: ahmdealer.com
Trusted Zone: ahmhds.com
Trusted Zone: honda.com
Trusted Zone: honda.vo.llnwd.net
Trusted Zone: hondaadcmd.com
Trusted Zone: hondacars.com
Trusted Zone: hondainfo.programhq.com
Trusted Zone: hondamap.com
Trusted Zone: hondaprofessional.com
Trusted Zone: hondaspinplay.programhq.com
Trusted Zone: hondasso.com
Trusted Zone: jdpa.com
Trusted Zone: jdpower.com
Trusted Zone: mylcchonda.com
Trusted Zone: pcsc.acurasrs.com
Trusted Zone: prospectingacurasrs.com
Trusted Zone: travelhq.com
Trusted Zone: xmradio.com
TCP: DhcpNameServer = 192.168.1.1
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{46a21652-3f93-437d-aac0-caa1f6713da0} - (no file)
WebBrowser-{46A21652-3F93-437D-AAC0-CAA1F6713DA0} - (no file)
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
AddRemove-{605540BB-36B3-49F0-96D8-B760CBD6E0E8}_is1 - c:\users\rj\AppData\Roaming\Microsoft\Office\unins000.exe
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\services\N360]
"ImagePath"="\"c:\program files (x86)\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files (x86)\Norton Security Suite\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
c:\program files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
c:\program files (x86)\Common Files\Portrait Displays\Shared\dtsrvc.exe
c:\program files (x86)\Kodak\KODAK Share Button App\Listener.exe
c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
.
**************************************************************************
.
Completion time: 2013-06-15 23:29:50 - machine was rebooted
ComboFix-quarantined-files.txt 2013-06-16 04:29
ComboFix2.txt 2013-06-16 03:35
.
Pre-Run: 276,817,793,024 bytes free
Post-Run: 276,515,446,784 bytes free
.
- - End Of File - - 50A6DF20F1D41FB26E000964FBE841B0
A36C5E4F47E84449FF07ED3517B43A31

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:01:05 AM, on 6/16/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16611)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpy.exe
C:\Program Files (x86)\Origin\Origin.exe
C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe
C:\Program Files (x86)\Acer Display\eDisplay Management\DTHtml.exe
C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Windows\SysWOW64\UMonit.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\wpctrl.exe
C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\floater.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Users\rj\Downloads\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Splashtop Connect SearchHook - {0F3DC9E0-C459-4a40-BCF8-747BD9322E10} - C:\Program Files (x86)\Splashtop\Splashtop Connect IE\AddressBarSearch.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: Splashtop Connect VisualBookmark - {0E5680D1-BF44-4929-94AF-FD30D784AD1D} - C:\Program Files (x86)\Splashtop\Splashtop Connect IE\STC.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll
O2 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - (no file)
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\20.3.1.22\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MICROS~1\Office14\GROOVEEX.DLL
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~1\Office14\URLREDIR.DLL
O2 - BHO: Constant Guard Protection Suite - {B84CDBE7-1B46-494B-A188-01D4C52DEB61} - C:\ProgramData\White Sky, Inc\ID Vault\IEBHO1.13.506.2\NativeBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll
O4 - HKLM\..\Run: [STCAgent] "C:\Program Files (x86)\Splashtop\Splashtop Connect IE\STCAgent.exe"
O4 - HKLM\..\Run: [ZyngaGamesAgent] "C:\Program Files (x86)\Splashtop\Splashtop Connect\ZyngaGamesAgent.exe"
O4 - HKLM\..\Run: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
O4 - HKLM\..\Run: [PivotSoftware] "C:\Program Files (x86)\Portrait Displays\Pivot Pro Plugin\Pivot_startup.exe" -delay=10
O4 - HKLM\..\Run: [DT ACR] C:\Program Files (x86)\Common Files\Portrait Displays\Shared\DT_startup.exe -ACR
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [UMonit] C:\Windows\SysWOW64\UMonit.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [InstaLAN] "C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe" startup
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [EasyTuneVI] C:\Program Files (x86)\GIGABYTE\ET6\ETCall.exe
O4 - HKCU\..\Run: [ComcastAntispyClient] "C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntispy.exe" /hide
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [EADM] "C:\Program Files (x86)\Origin\Origin.exe" -AutoStart
O4 - HKCU\..\Run: [KGShareApp] C:\Program Files (x86)\Kodak\KODAK Share Button App\KGShare_App.exe
O4 - Global Startup: Constant Guard.lnk = C:\Program Files (x86)\Constant Guard Protection Suite\IDVault.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files (x86)\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office14\EXCEL.EXE/3000
O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~2\MICROS~1\Office14\ONBttnIE.dll/105
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.acura.com
O15 - Trusted Zone: *.acuraclientpurchaseexperience.com
O15 - Trusted Zone: *.acurainfo.programhq.com
O15 - Trusted Zone: *.acuraspinplay.programhq.com
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: *.ahmhds.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.honda.vo.llnwd.net
O15 - Trusted Zone: *.hondaadcmd.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: *.hondainfo.programhq.com
O15 - Trusted Zone: *.hondamap.com
O15 - Trusted Zone: *.hondaprofessional.com
O15 - Trusted Zone: *.hondaspinplay.programhq.com
O15 - Trusted Zone: *.hondasso.com
O15 - Trusted Zone: *.jdpa.com
O15 - Trusted Zone: *.jdpower.com
O15 - Trusted Zone: *.mylcchonda.com
O15 - Trusted Zone: *.pcsc.acurasrs.com
O15 - Trusted Zone: *.prospectingacurasrs.com
O15 - Trusted Zone: *.travelhq.com
O15 - Trusted Zone: *.xmradio.com
O16 - DPF: {0D41B8C5-2599-4893-8183-00195EC8D5F9} (asusTek_sysctrl Class) - http://support.asus.com/select/asusTek_sys_ctrl3.cab
O16 - DPF: {1663ed61-23eb-11d2-b92f-008048fdd814} (MeadCo ScriptX Advanced) - http://www.in.honda.com/Rraaapps/RRAAsec/Codebase/RRAAINAX/RYXAINAX_LandscapePrintingActiveX.cab
O16 - DPF: {297DE2B6-509A-4B36-93C5-A65276606900} (RRAAINAX_02.RRAAINAX) - http://www.in.honda.com/rraaapps/rraasec/codebase/RRAAINAX/RraainAX.CAB
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O18 - Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O18 - Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\amd\SteadyVideo\VideoMIMEFilter.dll
O20 - AppInit_DLLs: C:\PROGRA~2\KEYCRY~1\KeyCrypt32(2).dll
O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: AffinegyService - Affinegy, Inc. - C:\Program Files (x86)\Belkin\Router Setup and Monitor\BelkinService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AMD FUEL Service - Advanced Micro Devices, Inc. - C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
O23 - Service: Comcast AntiSpyware (AntiSpywareService) - Unknown owner - C:\Program Files (x86)\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AppleChargerSrv - Unknown owner - C:\Windows\system32\AppleChargerSrv.exe (file missing)
O23 - Service: Belkin Local Backup Service - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\BkBackupScheduler.exe
O23 - Service: Belkin Network USB Helper - Unknown owner - C:\Program Files\Belkin\Belkin USB Print and Storage Center\Bkapcs.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Portrait Displays Display Tune Service (DTSRVC) - Portrait Displays, Inc. - C:\Program Files (x86)\Common Files\Portrait Displays\Shared\dtsrvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files (x86)\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: CGPS Service (IDVaultSvc) - White Sky, Inc. - C:\Program Files (x86)\Constant Guard Protection Suite\IDVaultSvc.exe
O23 - Service: Intuit Update Service v4 (IntuitUpdateServiceV4) - Intuit Inc. - C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files (x86)\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Portrait Displays SDK Service (PdiService) - Portrait Displays, Inc. - C:\Program Files (x86)\Common Files\Portrait Displays\Drivers\pdisrvc.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Splashtop Connect Service (SCBackService) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect\BackService.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Splashtop Connect Firefox Software Updater Service (WCUService_STC_FF) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect Firefox Software Updater\WCUService.exe
O23 - Service: Splashtop Connect IE Software Updater Service (WCUService_STC_IE) - Splashtop Inc. - C:\Program Files (x86)\Splashtop\Splashtop Connect IE Software Updater\WCUService.exe
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 15855 bytes

Thanks Again
 
How's the system acting now? Please rerun hijackthis and place checks next to the following entries.

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
02 - BHO: AMD SteadyVideo BHO - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - (no file)
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [ArcSoft Connection Service] C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
O15 - Trusted Zone: *.164.109.25.72
O15 - Trusted Zone: *.207.130.86.35
O15 - Trusted Zone: *.acura.com
O15 - Trusted Zone: *.acuraclientpurchaseexperience.com
O15 - Trusted Zone: *.acurainfo.programhq.com
O15 - Trusted Zone: *.acuraspinplay.programhq.com
O15 - Trusted Zone: *.ahm-ownerlink.com
O15 - Trusted Zone: *.ahmdealer.com
O15 - Trusted Zone: *.ahmhds.com
O15 - Trusted Zone: *.honda.com
O15 - Trusted Zone: *.honda.vo.llnwd.net
O15 - Trusted Zone: *.hondaadcmd.com
O15 - Trusted Zone: *.hondacars.com
O15 - Trusted Zone: *.hondainfo.programhq.com
O15 - Trusted Zone: *.hondamap.com
O15 - Trusted Zone: *.hondaprofessional.com
O15 - Trusted Zone: *.hondaspinplay.programhq.com
O15 - Trusted Zone: *.hondasso.com
O15 - Trusted Zone: *.jdpa.com
O15 - Trusted Zone: *.jdpower.com
O15 - Trusted Zone: *.mylcchonda.com
O15 - Trusted Zone: *.pcsc.acurasrs.com
O15 - Trusted Zone: *.prospectingacurasrs.com
O15 - Trusted Zone: *.travelhq.com
O15 - Trusted Zone: *.xmradio.com

Then click on fix checked.
 
Has been working fine as far as I can tell. Did run hijackthis and checked the ones noted.

I will give it back to him at work tomorrow.

Thanks again for all the help.
 
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