Hi. I am unable to start up internet explorer 8 on my pc running xp home.I also cannot open internet options in control panel. Everything else opens ok, i.e. e-mail and chrome , etc, but internet explorer only shows egg timer for a few seconds and then nothing. It also does not open in safe mode with networking either. Any ideas ?
ie 8 problem starting up
- Thread starter dylanman
- Start date
Ok. Thats makes sense. Get rid of advanced system care first of all. Then uninstall Avast and see if you get browsing back. I'm currently working on a system with the same issue and it was caused by an update from avast. If you get browsing back then just reinstall Avast and you should be fine.
lucasbytegenius
Well-Known Member
Dunno why you'd want to use IE8 anyway, it's pretty awful.
Then I would start scanning for malware.
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.
EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE
But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
- Double-click mbam-setup.exe and follow the prompts to install the program.
- At the end, be sure a checkmark is placed next to
- Update Malwarebytes' Anti-Malware
- and Launch Malwarebytes' Anti-Malware
- then click Finish.
- If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
- Once the program has loaded, select Perform quick scan, then click Scan.
- When the scan is complete, click OK, then Show Results to view the results.
- Be sure that everything is checked, and click Remove Selected.
- A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware
If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.
EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE
But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.
Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.
Vista and Windows 7 users must right click on the hijackthis icon and click on run as. If the run as option doesn't appear then press and hold the shift key while right clicking on the icon to get it to appear.
Click Do a system scan and save a logfile
Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.
When the hijackthis log appears in a notepad file, click on the edit menu, click select all, then click on the edit menu again and click on copy. Come back to your reply and right click on your mouse and click on paste.
Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
Hi, List from Hijack and malware bytes
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:52:10, on 10/02/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerCinema\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qgb10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://internetexplorer/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O3 - Toolbar: (no name) - !{9421DD08-935F-4701-A9CA-22DF90AC4EA6} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ErrorTeck] C:\Program Files\ErrorTeck\ErrorTeck.exe /scan
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON SX235 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIHLE.EXE /FU "C:\DOCUME~1\Owner\LOCALS~1\Temp\E_SBF.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\PRESAR~1\Presario\XPHWWRP4\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [E2A6CA641BD771C06D3776C293639FEB79099F12._service_run] "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Search - http://tbedits.smileycentral.com/on...CC8A-49EF-A472-F4D87B594D81&n=2010101505&cv=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - https://www.wanadoo.co.uk/time/anytimereg_dialer/dialer/dialers/sd0101_5.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241082425937
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0152151360503416) (0152151360503416mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Owner\LOCALS~1\Temp\015215~1.EXE
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmileyCentral Service (SmileyCentral_1vService) - SmileyCentral - C:\PROGRA~1\SMILEY~2\bar\1.bin\1vbarsvc.exe
O24 - Desktop Component 0: (no name) - http://www.dan-dare.org/Dan Simpsons/TheSimpsonsWallpaper1024.jpg
--
End of file - 13892 bytes
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.02.10.03
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: DPL [administrator]
10/02/2013 13:58:50
mbam-log-2013-02-10 (13-58-50).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237866
Time elapsed: 43 minute(s), 33 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 5
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1962C5BC-E475-465B-823B-133E711BCEB9} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1962C5BC-E475-465B-823B-133E711BCEB9} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{5F90C0E3-4C0A-4D54-A8AC-5AFE6163A99E} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5F90C0E3-4C0A-4D54-A8AC-5AFE6163A99E} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{E550DC77-EF3B-474F-B59C-B3E2AA1FA6A5} (Adware.Starware) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 2
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
Folders Detected: 17
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather (Adware.Starware) -> Quarantined and deleted successfully.
Files Detected: 34
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5\Button_5Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5\Button_5Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6\Button_6Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6\Button_6Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7\Button_7Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7\Button_7Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator\Configurator.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator\Configurator.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS\Gaming_RSSOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS\Gaming_RSSOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search\Gaming_SearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search\Gaming_SearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\AlertArchive.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
(end)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:52:10, on 10/02/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\Nero\Update\NASvc.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\CyberLink\PowerCinema\PCMService.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\mfevtps.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\Program Files\Google\Chrome\Application\chrome.exe
C:\WINDOWS\system32\msiexec.exe
C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qgb10.hpwis.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://internetexplorer/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll
O2 - BHO: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Searchqu Toolbar - {99079a25-328f-4bd4-be04-00955acaa0a7} - C:\PROGRA~1\SEARCH~1\Datamngr\ToolBar\searchqudtx.dll (file missing)
O3 - Toolbar: (no name) - !{9421DD08-935F-4701-A9CA-22DF90AC4EA6} - (no file)
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb08.exe
O4 - HKLM\..\Run: [Symantec PIF AlertEng] "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe" /a /m "C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\AlertEng.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PCMService] "C:\Program Files\CyberLink\PowerCinema\PCMService.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [nmctxth] "C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
O4 - HKLM\..\Run: [nmapp] "C:\Program Files\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
O4 - HKLM\..\Run: [EEventManager] "C:\Program Files\Epson Software\Event Manager\EEventManager.exe"
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ErrorTeck] C:\Program Files\ErrorTeck\ErrorTeck.exe /scan
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [EPSON SX235 Series] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIHLE.EXE /FU "C:\DOCUME~1\Owner\LOCALS~1\Temp\E_SBF.tmp" /EF "HKCU"
O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\PRESAR~1\Presario\XPHWWRP4\plugin\bin\PCHButton.exe
O4 - HKCU\..\Run: [E2A6CA641BD771C06D3776C293639FEB79099F12._service_run] "C:\Program Files\Google\Chrome\Application\chrome.exe" --type=service
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Symantec NetDriver Warning] C:\PROGRA~1\SYMNET~1\SNDWarn.exe (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: &Search - http://tbedits.smileycentral.com/on...CC8A-49EF-A472-F4D87B594D81&n=2010101505&cv=1
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_60D6097707281E79.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~3\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.orange.co.uk
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} - https://www.wanadoo.co.uk/time/anytimereg_dialer/dialer/dialers/sd0101_5.exe
O16 - DPF: {44990301-3C9D-426D-81DF-AAB636FA4345} (Symantec Script Runner Class) - https://www-secure.symantec.com/techsupp/asa/ss/sa/sa_cabs/tgctlsr.cab
O16 - DPF: {6A344D34-5231-452A-8A57-D064AC9B7862} (Symantec Download Manager) - https://webdl.symantec.com/activex/symdlmgr.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1241082425937
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files\Microsoft Office\Office12\GrooveSystemServices.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~1\mcafee\msc\mcsniepl.dll
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: McAfee Application Installer Cleanup (0152151360503416) (0152151360503416mcinstcleanup) - McAfee, Inc. - C:\DOCUME~1\Owner\LOCALS~1\Temp\015215~1.EXE
O23 - Service: ABBYY FineReader 9.0 Sprint Licensing Service (ABBYY.Licensing.FineReader.Sprint.9.0) - ABBYY - C:\Program Files\Common Files\ABBYY\FineReaderSprint\9.00\Licensing\NetworkLicenseServer.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe (file missing)
O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
O23 - Service: McAfee McShield (McShield) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - McAfee, Inc. - C:\WINDOWS\system32\mfevtps.exe
O23 - Service: Nero Update (NAUpdate) - Nero AG - C:\Program Files\Nero\Update\NASvc.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Pure Networks Platform Service (nmservice) - Cisco Systems, Inc. - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SmileyCentral Service (SmileyCentral_1vService) - SmileyCentral - C:\PROGRA~1\SMILEY~2\bar\1.bin\1vbarsvc.exe
O24 - Desktop Component 0: (no name) - http://www.dan-dare.org/Dan Simpsons/TheSimpsonsWallpaper1024.jpg
--
End of file - 13892 bytes
Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org
Database version: v2013.02.10.03
Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Owner :: DPL [administrator]
10/02/2013 13:58:50
mbam-log-2013-02-10 (13-58-50).txt
Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 237866
Time elapsed: 43 minute(s), 33 second(s)
Memory Processes Detected: 0
(No malicious items detected)
Memory Modules Detected: 0
(No malicious items detected)
Registry Keys Detected: 5
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{1962C5BC-E475-465B-823B-133E711BCEB9} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1962C5BC-E475-465B-823B-133E711BCEB9} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{5F90C0E3-4C0A-4D54-A8AC-5AFE6163A99E} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{5F90C0E3-4C0A-4D54-A8AC-5AFE6163A99E} (Adware.Starware) -> Quarantined and deleted successfully.
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{E550DC77-EF3B-474F-B59C-B3E2AA1FA6A5} (Adware.Starware) -> Quarantined and deleted successfully.
Registry Values Detected: 0
(No malicious items detected)
Registry Data Items Detected: 2
HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.
Folders Detected: 17
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7 (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather (Adware.Starware) -> Quarantined and deleted successfully.
Files Detected: 34
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch\BrowserSearch.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\BrowserSearch\BrowserSearch.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5\Button_5Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_5\Button_5Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6\Button_6Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_6\Button_6Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7\Button_7Options.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Button_7\Button_7Options.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator\Configurator.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Configurator\Configurator.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch\ErrorSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ErrorSearch\ErrorSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS\Gaming_RSSOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_RSS\Gaming_RSSOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search\Gaming_SearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Gaming_Search\Gaming_SearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts\ToolbarLayout.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Layouts\ToolbarLayout.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager\ManagerOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Manager\ManagerOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch\RelatedSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\RelatedSearch\RelatedSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar\TBProductsOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Toolbar\TBProductsOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo\ToolbarLogoOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarLogo\ToolbarLogoOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch\ToolbarSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\ToolbarSearch\ToolbarSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch\TravelSearchOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\TravelSearch\TravelSearchOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\AlertArchive.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\AlertArchive.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\WeatherOptions.xml (Adware.Starware) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\config\systemprofile\Application Data\Starware407\Weather\WeatherOptions.xml.backup (Adware.Starware) -> Quarantined and deleted successfully.
(end)
Please download AdwCleaner by Xplode onto your Desktop.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with OK
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
Then post a fresh hijackthis log.
•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Delete.
•Confirm each time with OK
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.
Then post a fresh hijackthis log.