I'm new! And I have serious problems!!

waterinthefuel

New Member
Ok, I'm going to try to start from the beginning with this.

I built this computer, a fairly mack daddy gaming machine, for Christmas, but I did it a bit early to take advantage of some great shipping deals. Anyway, for about a month this computer worked great minus a few CTD errors playing Arma. Then when I would play Arma I would get CTD type errors all the time. I fought those and fought those.....and then it would start to freeze at random, whether or not I was in a game or not. For a while, it would stay frozen and I had to reboot manually. Then, when I'd try to reboot, it would get to the MSI splashscreen, and then it would just stay there. Then later on, it would freeze about every 10 seconds or so, but unlock itself after about 3 or 4 seconds. This got really annoying so finally I got some ideas from other online forums and they said to remove 3 of your 4 sticks of RAM. Well, I did and the computer smoothed out great. I played Arma for a little while with no issues. Fast forward 5 days to this afternoon. I decide to switch out to my second stick and try it. It works fine as did the other, but with Arma, it would play for a minute or two, and then the entire computer would turn itself off!!!!! :eek: I was like holy crap!! So I took out that stick and marked it with a "?" not knowing what had happened. I put in the third stick, it did the same thing. I put BACK in the first stick that Arma played on fine the first time (although I didn't stay on it long) and yet again, after a few minutes, the computer turned itself off. I put in the 4th stick and again, smooth for browsing the internet, but for Arma, a full computer shutdown within a minute or two. Every time the computer shut down, I would have to take the side of the case off and press and hold the "CMOS CLR" button on the motherboard to clear the CMOS. For some reason, the CMOS was getting corrupted. MSI (the motherboard people) said that the video card can corrupt the CMOS and people have suspected a dud video card since my initial Arma CTD errors a month ago.

I was told by the motherboard tech support that it's my video card, and I already called the video card people and told them about the screen freezes and Arma CTD errors and I sent them my information and whatnot, and I haven't heard back, I was supposed to get another card in the mail from when the screen freezes would occur, well that didn't happen. Anyone know why galaxy's company KFA2, no longer replies to my phone messages or emails??

Anyway, I've tried every stick of RAM individually and I have problems, and I've tried them all together and I have different problems. I am at a loss to know what to do. Nothing is overheating, all drivers are up to date, and noone seems to be able to figure out why my computer keeps doing this!!!!

Please someone help!!! :(
 
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Please post all your system specifications with detail. Do you have onboard video or a video card plugged into the motherboard?
 
I'm sorry, I'm an idiot, I should have done that. I've typed in my system specs on so many forums I forgot to do it here:

AMD Phenom 9850 quad core processor
MSI K9N2 Platinum mother board
8 gigs of Corsair PC6400 ram
1tb Seagate hard drive
KFA2 Geforce 9800 GTX+ 512mb video card (not onboard video, it's plugged into the PCIe slot)

Oh yea, I'm running Windows XP SP3

Technically I have 8 gigs available, but only have 2 gigs in it right now due to all the shuffling around of RAM to try to find a bad stick. And yes, I am aware XP only sees 3 gigs, the computer was built with Vista 64 in mind, but it wouldn't play any of my games so I got rid of it and went back to XP, but kept the RAM.
 
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Did you check voltages for the memory in BIOS? See what it says, or if it's on Normal or Auto, check what SpeedFan would report for RAM voltage (I mean that one around 1.8-2.1v). Then check what is recommended for the memory - it's usually written on the side of the RAM sticks. Your memory might be underpowered, for example if it needs 1.9v and motherboards defaults to 1.8v you RAM might give you bunch of errors or not work at all. Try bumping up voltage just a wee-bit like 0.05v - hey be careful there don't go over 2.1v. And I highly doubt that 3 out of 4 Corsair stick are bad. And if you PC works fine with 1 stick then by itself it should be fine. I know some motherboards do not like when all 4 slot are occupied, try with only 2 sticks - switch them around different slots, don't care for dual channel as long as it works. Check frequency for the ram - if it's 800Mhz - let it be 800Mhz, and well I guess there is no overclock since you've reset BIOS so many times.
 
I'm sorry, I'm an idiot, I should have done that. I've typed in my system specs on so many forums I forgot to do it here:

AMD Phenom 9850 quad core processor
MSI K9N2 Platinum mother board
8 gigs of Corsair PC6400 ram
1tb Seagate hard drive
KFA2 Geforce 9800 GTX+ 512mb video card (not onboard video, it's plugged into the PCIe slot)

Oh yea, I'm running Windows XP SP3

Technically I have 8 gigs available, but only have 2 gigs in it right now due to all the shuffling around of RAM to try to find a bad stick. And yes, I am aware XP only sees 3 gigs, the computer was built with Vista 64 in mind, but it wouldn't play any of my games so I got rid of it and went back to XP, but kept the RAM.

PSU? Hope you have something beefy in there.
 
Yes, I have changed the stuff in the bios for my RAM. It's 5-5-5-18 at 1.9v, the RAM people told me it's ok to go up to 1.95 volts. It doesn't help.

The power supply is a 500w Thermaltake.
 
your gpu requires 30amps on the 12volt rail...

have you got a model number for your psu so to check that its up to the job?
 
Well, it worked fine for a month before it just started this stuff out of the blue, so I'm sure it's up to the job. But anyway, it's a Thermaltake Purepower 500w ATX power supply. I'd appreciate if you can find me any information on it.

Edit: I just peeked at the sticker on the side of the power supply and it says on the +12v 1 and 2 that it has 15 and 14 amps respectively. You don't think it's my power supply, do you? If so, why did it play games just fine before? (although I have always had errors with Arma)
 
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Ok I had already tried memtest and got no errors, but only tried it for a few minutes. I'd have to do that again and do it longer. The fact that it only does it during games seems to make most people point at my video card. I really doubt all 4 of my RAM sticks are bad.

I just don't know what to do. It's like people give me ideas, I try them, nothing works, and they run out of ideas. I'm out 1100 bucks for a computer that is nothing more than web browser. (I'm not referring to the people on forums who help me, I'm talking about the tech support people at the companies that made the computer parts). It's frustrating as all hell. Everyone tries their best, I try everything, and nothing works.

Edit: Ok, I think I discovered the reason for the shutdowns during gaming. It got really bad, it wouldn't even reboot. So I decided to reboot the machine (or try to) with my head buried in it with a flashlight. I touched the CPU heat sink and that bitch was HOT! It burnt the shiit out of my finger. I figured it's not supposed to be that hot.....then I noticed, the CPU fan wasn't spinning!!! In the previous attempts to change out the RAM sticks, my big clumsy hands pushed a wire into the blades of the CPU fan. I found the wire, moved it out the way, and I've been playing Arma for about 15 minutes without any problems. Now...back the RAM issue.

Isn't that strange, a wire caught in the fan stopping it from spinning? What was really weird is that speedfan didn't catch it. I guess because it only happened when I'd game, and I couldn't see speedfan's temps when I was gaming.
 
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Update: 1.5 hours of hardcore Arma action (more getting killed than killing, that's for sure LOL) ....not a glitch. I added another stick of RAM, now XP sees 3.2 gigs like before, perfectly smooth, not a single glitch.

But the CTD errors I was getting before and the screen freezes I think were happening long before the CPU fan got all hung up. However, I haven't had either and until they return, I will enjoy this nice machine!

Thanks for all the help!!
 
Ok, now its doing something different. It will play games, but on both FSX and Arma, it might play fine, or it might freeze up and once it gave me the error box stating that my nvidia drivers were no longer working and that I should reboot the machine, and I had the huge icons when it finally gave me that error. It also might freeze momentarily right after being bumped off of the screen saver.

Any other ideas?
 
Just to update you guys since you helped me so much.....I had mentioned that it hung up on reboot and stayed on POST? Well, I decided to see what it was hanging on, and it was on one of my DVDROM drives. When the computer would boot up, that drive was dead. I unplugged it, and suddenly the problems with hanging on bootup disappeared. I called tech support for the drive and the guy told me a way to erase all errors out of the registry and then to try the drive again. It worked great and has been ever since. Seems to be that when I was installing something it made an error and the computers attempt at making sure the error wouldn't happen again made the drive not work.

Whoda thunk the DVD drive was making it not boot up? Works fine now. I'm just getting the occasional freeze up during gameplay but I haven't looked to see if the Nvidia drivers are the most recent or not.
 
its still good practice to get new drivers every so often, they work out small bugs and give performance boosts to many games.
 
Do me a favor and download SpeedFan, run it just web browsing and such taking notes of your temps, and run it while playing your game for as long as possible before freezing and minimize and take notes of the temps then. Your problem sounds more like something overheating or your video card, not RAM since you don't have any problems except when playing your game, but still could be.
 
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