In desperate need of help

[Shlouski]

hey johnb35, i always see you helping people with problems like this, what do you specialize in?

 

[johnb35]

hey johnb35, i always see you helping people with problems like this, what do you specialize in?

Building and troubleshooting computers, mainly in malware removal though.

 

[tsaw7]

Goto C:\program files\my websearch and delete the folder. Then go back into the uninstall manager in hijackthis and then highlight it and then click on "delete this entry" for that item.

There is no folder with that name.

 

[johnb35]

Ok. Then just do the hijackthis procedure to remove the entry. At this point, i'm recommending since malwarebytes didn't catch everything to run Superantispyware, update it before running and let me know the results.

http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html

 

[Shlouski]

I take it you need a good understanding in how the registry works?

 

[johnb35]

Yeah, just yesterday I had to do some editing in the registry to get Adobe reader installed. We could do the same thing here to get rid of that my websearch entry but i wouldn't want you to delete something by accident and not have a working system.

 

[tsaw7]

Ok. Then just do the hijackthis procedure to remove the entry. At this point, i'm recommending since malwarebytes didn't catch everything to run Superantispyware, update it before running and let me know the results.

http://download.cnet.com/SuperAntiSpyware-Free-Edition/3000-8022_4-10523889.html

924 errors. Fix 'em?

 

[johnb35]

Yes, fix whatever it finds.

 

[tsaw7]

Yes, fix whatever it finds.

The trial will only fix 20...

 

[johnb35]

Then you didn't download superantispyware, you downloaded something else.

Click where it says download now on that link i gave you.

 

[Shlouski]

Do you know of any good free websites that can help me get to grips with the registry?

 

[tsaw7]

Haha, you right. Doh!!

 

[tsaw7]

Cool, all done JohnB. Thanks so much for all your help.

 

[johnb35]

So superantispyware found more issues? Did it find more mywebsearch items?

 

[tsaw7]

So superantispyware found more issues? Did it find more mywebsearch items?

Teah it found 225, and none were mywebsearch.

 

[johnb35]

Can you give me an idea of what they were? tracking cookies perhaps?

 

[gamblingman]

what is it

Hey Johnb, I saw that he has/had coupon printer installed. What is that and is it "bad" to have. I ask because I've seen that before on other peoples logs.

 

[johnb35]

It's adware is all, will cause popups.