Internet Connection Timeout

cjrademeyer

New Member
Hi all,

I'm having trouble on my laptop with staying conected to the internets without having to flushdns every 15 mins.

It will work fine, but then I will get message, 'internet connection timed out'.

(troubleshooter will say, 'Your computer appears to be correctly configured, but the device or resource (www.microsoft.com) is not responding.'

the solution that works so far is to ipconfig /flushdns.

What is the real problem here? is there anyway to fix this so i dont have to go into command prompt and flushdns every 15 mins if i want to be on internet?

Delxps 13 - 2015
browser, chrome, firefox, IE

have tried:
-reinstall network adapter setting.
-everything here (http://answers.microsoft.com/en-us/...nfigured/7f17002a-e301-48be-ae76-9f45ffa60874)
-using ethernet cable, seems that same thing happens, just not as often.

Thank you very much for any help!

CJ
 
First thing we need to do is check for malware. Please run the following and post the logs.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

4.

Download OTL to your Desktop


•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

then post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL
 
:eek:

:eek:

adwcleanerRO

# AdwCleaner v4.206 - Logfile created 17/06/2015 at 12:47:09
# Updated 01/06/2015 by Xplode
# Database : 2015-06-16.1 [Server]
# Operating system : Windows 8.1 Pro (x64)
# Username : John - CJR
# Running from : C:\Users\John\Downloads\AdwCleaner.exe
# Option : Scan

***** [ Services ] *****

Service Found : SED

***** [ Files / Folders ] *****

File Found : C:\Windows\System32\drivers\BdSandBox.sys
Folder Found : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\ntsvc

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local
Data Found : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command [(Default)] - C:\Program Files\Internet Explorer\iexplore.exe hxxp://www.searchult.com/?bd=sc&oem=testsinstcr&uid=SAMSUNGXSSDXPM851XMX2X2280X256GB_S1D3NYAFC17354C17354&version=2.3.0.8956&pid=414031160&tid=438
Key Found : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E921F400-D383-4B1B-9DE6-FCFCACFC1173}
Key Found : HKLM\SOFTWARE\Classes\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{E921F400-D383-4B1B-9DE6-FCFCACFC1173}
Key Found : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{E921F400-D383-4B1B-9DE6-FCFCACFC1173}

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Mozilla Firefox v38.0.5 (x86 en-GB)


-\\ Google Chrome v43.0.2357.124


*************************

AdwCleaner[R0].txt - [1606 bytes] - [17/06/2015 12:47:09]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [1665 bytes] ##########




*************************

AdwCleaner[R0].txt - [1756 bytes] - [17/06/2015 12:47:09]
AdwCleaner[R1].txt - [688 bytes] - [17/06/2015 12:52:40]
AdwCleaner[S0].txt - [1519 bytes] - [17/06/2015 12:51:02]

########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [805 bytes] ##########
[/quote]
adwcleanerSO
# AdwCleaner v4.206 - Logfile created 17/06/2015 at 12:51:02
# Updated 01/06/2015 by Xplode
# Database : 2015-06-16.1 [Server]
# Operating system : Windows 8.1 Pro (x64)
# Username : John - CJR
# Running from : C:\Users\John\Downloads\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****

[#] Service Deleted : SED

***** [ Files / Folders ] *****

Folder Deleted : C:\Windows\SysWOW64\config\systemprofile\AppData\Roaming\ntsvc
File Deleted : C:\Windows\System32\drivers\BdSandBox.sys

***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F83D1872-D9FF-47F8-B5A0-49CC51E24EE8}
Key Deleted : [x64] HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{E921F400-D383-4B1B-9DE6-FCFCACFC1173}
Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{E921F400-D383-4B1B-9DE6-FCFCACFC1173}
Data Restored : HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command
Data Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - *.local

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Mozilla Firefox v38.0.5 (x86 en-GB)


-\\ Google Chrome v43.0.2357.124


*************************

AdwCleaner[R0].txt - [1756 bytes] - [17/06/2015 12:47:09]
AdwCleaner[S0].txt - [1372 bytes] - [17/06/2015 12:51:02]

########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [1431 bytes] ##########


junkware removal Tool


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.9.9 (06.16.2015:2)
OS: Windows 8.1 Pro x64
Ran by John on Wed 06/17/2015 at 12:57:03.46
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services

Successfully stopped: [Service] bdsandbox
Successfully deleted: [Service] bdsandbox



~~~ Tasks

Successfully deleted: [Task] C:\Windows\system32\tasks\PCDEventLauncherTask
Successfully deleted: [Task] C:\Windows\system32\tasks\PCDoctorBackgroundMonitorTask



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys



~~~ Files

Successfully deleted: [File] C:\ProgramData\1431835500.bdinstall.bin
Successfully deleted: [File] C:\Users\John\appdata\local\google\chrome\user data\default\local storage\hxxp_www.azlyrics.com_0.localstorage
Successfully deleted: [File] C:\Users\John\appdata\local\google\chrome\user data\default\local storage\hxxp_www.azlyrics.com_0.localstorage-journal
Successfully deleted: [File] C:\Users\John\appdata\local\google\chrome\user data\default\local storage\hxxp_www.metrolyrics.com_0.localstorage
Successfully deleted: [File] C:\Users\John\appdata\local\google\chrome\user data\default\local storage\hxxp_www.metrolyrics.com_0.localstorage-journal



~~~ Folders

Successfully deleted: [Folder] C:\ProgramData\pcdr
Successfully deleted: [Folder] C:\Users\John\AppData\Roaming\pcdr



~~~ Chrome


[C:\Users\John\appdata\local\Google\Chrome\User Data\Default\Preferences] - default search provider reset

[C:\Users\John\appdata\local\Google\Chrome\User Data\Default\Preferences] - Extensions Deleted:

[C:\Users\John\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - default search provider reset

[C:\Users\John\appdata\local\Google\Chrome\User Data\Default\Secure Preferences] - Extensions Deleted:
[]





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Wed 06/17/2015 at 13:01:35.66
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~



malwarebytes


otl part 1

OTL logfile created on: 6/17/2015 1:19:48 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\John\Downloads
64bit- Professional (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17801)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.91 Gb Total Physical Memory | 4.32 Gb Available Physical Memory | 54.66% Memory free
15.91 Gb Paging File | 12.03 Gb Available in Paging File | 75.65% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 230.30 Gb Total Space | 88.41 Gb Free Space | 38.39% Space Free | Partition Type: NTFS

Computer Name: CJR | User Name: John | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\John\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
PRC - C:\Users\John\AppData\Roaming\Spotify\Spotify.exe (Spotify Ltd)
PRC - C:\Users\John\AppData\Roaming\Spotify\SpotifyWebHelper.exe (Spotify Ltd)
PRC - C:\Users\John\AppData\Roaming\Spotify\SpotifyCrashService.exe (Spotify Ltd)
PRC - C:\Program Files (x86)\Malwarebytes Anti-Malware\mbam.exe (Malwarebytes Corporation)
PRC - C:\Users\John\Documents\vlc-2.2.1\vlc.exe (VideoLAN)
PRC - C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
PRC - C:\Windows\SysWOW64\cmd.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel(R) Wake on Voice Setup\Intel(R)WakeonVoiceService.exe (Intel)


========== Modules (No Company Name) ==========

MOD - C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.124\PepperFlash\pepflashplayer.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.124\libglesv2.dll ()
MOD - C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.124\libegl.dll ()
MOD - C:\Users\John\AppData\Roaming\Spotify\libcef.dll ()
MOD - C:\Users\John\AppData\Roaming\Spotify\libGLESv2.dll ()
MOD - C:\Users\John\AppData\Roaming\Spotify\libEGL.dll ()
MOD - C:\Program Files\Microsoft Office 15\root\office15\1033\GrooveIntlResource.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\libvlccore.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\gui\libqt4_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_output\libwaveout_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libjpeg_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_output\libdirectsound_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libcdg_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libpng_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libdts_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libtheora_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libdvbsub_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\liba52_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\liblibass_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libmpeg_audio_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libaes3_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libg711_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libvorbis_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libopus_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\liblpcm_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libspudec_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libschroedinger_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libsubstx3g_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libflac_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libfaad_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libavcodec_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libspeex_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\control\libhotkeys_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\codec\libaraw_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\control\libwin_hotkeys_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_mixer\libfloat_mixer_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_filter\libyuvp_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_filter\libpostproc_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_filter\libscale_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\lua\liblua_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libdtstofloat32_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libaudio_format_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libnormvol_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\liba52tofloat32_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libdtstospdif_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libtrivial_channel_mixer_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libsamplerate_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libmpgatofixed32_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libdolby_surround_decoder_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libugly_resampler_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\liba52tospdif_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libsimple_channel_mixer_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\audio_filter\libscaletempo_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\meta_engine\libtaglib_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\meta_engine\libfolder_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\services_discovery\libsap_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\misc\libxml_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\text_renderer\libfreetype_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libyuy2_i422_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libswscale_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_yuy2_sse2_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_rgb_sse2_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_yuy2_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_rgb_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi422_yuy2_sse2_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi422_i420_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_rgb_mmx_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi422_yuy2_mmx_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi420_yuy2_mmx_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libgrey_yuv_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libyuy2_i420_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_chroma\libi422_yuy2_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_output\libdirect3d_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\liblive555_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libvdr_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libdshow_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\liblibbluray_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libdvdnav_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libfilesystem_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libzip_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\libaccess_bd_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\access\librar_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libau_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libmpc_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libflacsys_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libsmf_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libwav_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libxa_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libes_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libvoc_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libavi_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libplaylist_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libtta_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libmkv_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libnuv_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libmp4_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libcaf_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libsid_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libogg_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libasf_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libpva_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libimage_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libdiracsys_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\demux\libgme_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\stream_filter\librecord_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\stream_filter\libdash_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\stream_filter\libsmooth_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\stream_filter\libhttplive_plugin.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\libvlc.dll ()
MOD - C:\Users\John\Documents\vlc-2.2.1\plugins\video_output\libdirectdraw_plugin.dll ()


========== Services (SafeList) ==========

SRV:64bit: - (VSSERV) -- C:\Program Files\Bitdefender\Bitdefender 2015\vsserv.exe (Bitdefender)
SRV:64bit: - (Dell Foundation Services) -- C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe (Dell)
SRV:64bit: - (ClickToRunSvc) -- C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe (Microsoft Corporation)
SRV:64bit: - (Disc Soft Lite Bus Service) -- C:\Program Files\DAEMON Tools Lite\DiscSoftBusService.exe (Disc Soft Ltd)
SRV:64bit: - (AppMgmt) -- C:\Windows\SysNative\appmgmts.dll (Microsoft Corporation)
SRV:64bit: - (MsKeyboardFilter) -- C:\Windows\SysNative\KeyboardFilterSvc.dll (Microsoft Corporation)
SRV:64bit: - (BcmBtRSupport) -- C:\Windows\SysNative\BtwRSupportService.exe (Broadcom Corporation.)
SRV:64bit: - (DellDataVaultWiz) -- C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe (Dell Inc.)
SRV:64bit: - (DellDataVault) -- C:\Program Files\Dell\DellDataVault\DellDataVault.exe (Dell Inc.)
SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
SRV:64bit: - (WdNisSvc) -- C:\Program Files\Windows Defender\NisSrv.exe (Microsoft Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (AdobeActiveFileMonitor13.0) -- C:\Program Files\Adobe\Elements 13 Organizer\PhotoshopElementsFileAgent.exe (Adobe Systems Incorporated)
SRV:64bit: - (RtkI2SCodec) -- C:\Program Files\Realtek\Audio\IIS\RtkI2SAudioService64.exe (Realtek Semiconductor)
SRV:64bit: - (BdDesktopParental) -- C:\Program Files\Bitdefender\Bitdefender 2015\bdparentalservice.exe (Bitdefender)
SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
SRV:64bit: - (igfxCUIService1.0.0.0) -- C:\Windows\SysNative\igfxCUIService.exe (Intel Corporation)
SRV:64bit: - (IEEtwCollectorService) -- C:\Windows\SysNative\IEEtwCollector.exe (Microsoft Corporation)
SRV:64bit: - (NcbService) -- C:\Windows\SysNative\ncbservice.dll (Microsoft Corporation)
SRV:64bit: - (workfolderssvc) -- C:\Windows\SysNative\workfolderssvc.dll (Microsoft Corporation)
SRV:64bit: - (AppReadiness) -- C:\Windows\SysNative\AppReadiness.dll (Microsoft Corporation)
SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
SRV:64bit: - (WEPHOSTSVC) -- C:\Windows\SysNative\wephostsvc.dll (Microsoft Corporation)
SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
SRV:64bit: - (ScDeviceEnum) -- C:\Windows\SysNative\ScDeviceEnum.dll (Microsoft Corporation)
SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
SRV:64bit: - (lfsvc) -- C:\Windows\SysNative\GeofenceMonitorService.dll (Microsoft Corporation)
SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
SRV:64bit: - (smphost) -- C:\Windows\SysNative\smphost.dll (Microsoft Corporation)
SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
SRV:64bit: - (AppXSvc) -- C:\Windows\SysNative\AppXDeploymentServer.dll (Microsoft Corporation)
SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicguestinterface) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV:64bit: - (BthHFSrv) -- C:\Windows\SysNative\BthHFSrv.dll (Microsoft Corporation)
SRV:64bit: - (Dell Data Services) -- C:\Program Files\Dell\Dell Data Services\DDSSvc.exe (Dell)
SRV:64bit: - (UPDATESRV) -- C:\Program Files\Bitdefender\Bitdefender 2015\updatesrv.exe (Bitdefender)
SRV:64bit: - (btwdins) -- C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe (Broadcom Corporation.)
SRV:64bit: - (IAStorDataMgrSvc) -- C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
SRV:64bit: - (Intel(R) -- C:\Program Files\Intel\iCLS Client\SocketHeciServer.exe (Intel(R) Corporation)
SRV:64bit: - (WavesSysSvc) -- C:\Program Files\Realtek\Audio\AP\WavesSysSvc64.exe (Waves Audio Ltd.)
SRV:64bit: - (SafeBox) -- C:\Program Files\Bitdefender\Bitdefender Safebox\safeboxservice.exe (Bitdefender)
SRV - (MozillaMaintenance) -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe (Mozilla Foundation)
SRV - (DellUpdate) -- C:\Program Files (x86)\Dell Update\DellUpService.exe (Dell Inc.)
SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
SRV - (SupportAssistAgent) -- C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe (Dell Inc.)
SRV - (DellDigitalDelivery) -- C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
SRV - (SftService) -- C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe (SoftThinks SAS)
SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
SRV - (smphost) -- C:\Windows\SysWOW64\smphost.dll (Microsoft Corporation)
SRV - (lfsvc) -- C:\Windows\SysWOW64\GeofenceMonitorService.dll (Microsoft Corporation)
SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
SRV - (PrintNotify) -- C:\Windows\system32\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV - (FAService) -- C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe (Sensible Vision )
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel Corporation)
SRV - (Intel(R) -- C:\Program Files (x86)\Intel\Intel(R) Wake on Voice Setup\Intel(R)WakeonVoiceService.exe (Intel)
SRV - (esifsvc) -- C:\Windows\SysWOW64\esif_uf.exe (Intel Corporation)
SRV - (Mobile Broadband HL Service) -- C:\ProgramData\MobileBrServ\mbbService.exe ()
SRV - (WDDriveService) -- C:\Program Files (x86)\Western Digital\WD Drive Manager\WDDriveService.exe (Western Digital Technologies, Inc.)
SRV - (DellProdRegManager) -- C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe (Aviata, Inc.)
SRV - (ICCS) -- C:\Program Files (x86)\Intel\Intel(R) Integrated Clock Controller Service\ICCProxy.exe (Intel Corporation)


========== Driver Services (SafeList) ==========

DRV:64bit: - (MBAMSwissArmy) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys (Malwarebytes Corporation)
DRV:64bit: - (avchv) -- C:\Windows\SysNative\drivers\avchv.sys (BitDefender)
DRV:64bit: - (avc3) -- C:\Windows\SysNative\drivers\avc3.sys (BitDefender)
DRV:64bit: - (gzflt) -- C:\Windows\SysNative\drivers\gzflt.sys (BitDefender LLC)
DRV:64bit: - (BdfNdisf) -- C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfndisf6.sys (BitDefender LLC)
DRV:64bit: - (avckf) -- C:\Windows\SysNative\drivers\avckf.sys (BitDefender)
DRV:64bit: - (dtlitescsibus) -- C:\Windows\SysNative\drivers\dtlitescsibus.sys (Disc Soft Ltd)
DRV:64bit: - (sptd) -- C:\Windows\SysNative\drivers\sptd.sys (Duplex Secure Ltd.)
DRV:64bit: - (WDC_SAM) -- C:\Windows\SysNative\drivers\wdcsam64.sys (Western Digital Technologies)
DRV:64bit: - (DUB-13X2) -- C:\Windows\SysNative\drivers\DUB-13X2.sys (D-Lnk Corporation)
DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\drivers\USBXHCI.SYS (Microsoft Corporation)
DRV:64bit: - (MBAMWebAccessControl) -- C:\Windows\SysNative\drivers\mwac.sys (Malwarebytes Corporation)
DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)
DRV:64bit: - (ahcache) -- C:\Windows\SysNative\drivers\ahcache.sys (Microsoft Corporation)
DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\drivers\USBHUB3.SYS (Microsoft Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\drivers\wfplwfs.sys (Microsoft Corporation)
DRV:64bit: - (pdc) -- C:\Windows\SysNative\drivers\pdc.sys (Microsoft Corporation)
DRV:64bit: - (dam) -- C:\Windows\SysNative\drivers\dam.sys (Microsoft Corporation)
DRV:64bit: - (intelpep) -- C:\Windows\SysNative\drivers\intelpep.sys (Microsoft Corporation)
DRV:64bit: - (kbldfltr) -- C:\Windows\SysNative\drivers\kbldfltr.sys (Microsoft Corporation)
DRV:64bit: - (Vid) -- C:\Windows\SysNative\drivers\Vid.sys (Microsoft Corporation)
DRV:64bit: - (vmbusr) -- C:\Windows\SysNative\drivers\vmbusr.sys (Microsoft Corporation)
DRV:64bit: - (storvsp) -- C:\Windows\SysNative\drivers\storvsp.sys (Microsoft Corporation)
DRV:64bit: - (vpcivsp) -- C:\Windows\SysNative\drivers\vpcivsp.sys (Microsoft Corporation)
DRV:64bit: - (bcbtums) -- C:\Windows\SysNative\drivers\bcbtums.sys (Broadcom Corporation.)
DRV:64bit: - (btwavdt) -- C:\Windows\SysNative\drivers\btwavdt.sys (Broadcom Corporation.)
DRV:64bit: - (btwaudio) -- C:\Windows\SysNative\drivers\btwaudio.sys (Broadcom Corporation.)
DRV:64bit: - (btwampfl) -- C:\Windows\SysNative\drivers\btwampfl.sys (Broadcom Corporation.)
DRV:64bit: - (btwl2cap) -- C:\Windows\SysNative\drivers\btwl2cap.sys (Broadcom Corporation.)
DRV:64bit: - (btwrchid) -- C:\Windows\SysNative\drivers\btwrchid.sys (Broadcom Corporation.)
DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\drivers\bthhfenum.sys (Microsoft Corporation)
DRV:64bit: - (CLFS) -- C:\Windows\SysNative\drivers\clfs.sys (Microsoft Corporation)
DRV:64bit: - (DDDriver) -- C:\Windows\SysNative\drivers\DDDriver64Dcsa.sys (Dell Computer Corporation)
DRV:64bit: - (DellProf) -- C:\Windows\SysNative\drivers\DellProf.sys (Dell Computer Corporation)
DRV:64bit: - (PCDSRVC{3B54B31B-D06B6431-06020200}_0) -- c:\Program Files\Dell\SupportAssist\pcdsrvc_x64.pkms (PC-Doctor, Inc.)
DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\drivers\WdFilter.sys (Microsoft Corporation)
DRV:64bit: - (WdNisDrv) -- C:\Windows\SysNative\drivers\WdNisDrv.sys (Microsoft Corporation)
DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\drivers\WdBoot.sys (Microsoft Corporation)
DRV:64bit: - (RTKI2SAC) -- C:\Windows\SysNative\drivers\RTKI2SAC.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (IntcADSP) -- C:\Windows\SysNative\drivers\IntcADSP.sys (Intel(R) Corporation)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\drivers\IntcDAud.sys (Intel(R) Corporation)
DRV:64bit: - (Wof) -- C:\Windows\SysNative\drivers\wof.sys (Microsoft Corporation)
DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\drivers\rdpvideominiport.sys (Microsoft Corporation)
DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\drivers\wpcfltr.sys (Microsoft Corporation)
DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\drivers\NdisImPlatform.sys (Microsoft Corporation)
DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\drivers\mslldp.sys (Microsoft Corporation)
DRV:64bit: - (Ndu) -- C:\Windows\SysNative\drivers\Ndu.sys (Microsoft Corporation)
DRV:64bit: - (ReFS) -- C:\Windows\SysNative\drivers\refs.sys (Microsoft Corporation)
DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\drivers\msgpioclx.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (spaceport) -- C:\Windows\SysNative\drivers\spaceport.sys (Microsoft Corporation)
DRV:64bit: - (UCX01000) --
 
Last edited by a moderator:
OTL part 2


C:\Windows\SysNative\drivers\UCX01000.SYS (Microsoft Corporation)
DRV:64bit: - (netvsc) -- C:\Windows\SysNative\drivers\netvsc63.sys (Microsoft Corporation)
DRV:64bit: - (vpci) -- C:\Windows\SysNative\drivers\vpci.sys (Microsoft Corporation)
DRV:64bit: - (SerCx2) -- C:\Windows\SysNative\drivers\SerCx2.sys (Microsoft Corporation)
DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\drivers\VerifierExt.sys (Microsoft Corporation)
DRV:64bit: - (sdstor) -- C:\Windows\SysNative\drivers\sdstor.sys (Microsoft Corporation)
DRV:64bit: - (BthLEEnum) -- C:\Windows\SysNative\drivers\BthLEEnum.sys (Microsoft Corporation)
DRV:64bit: - (stornvme) -- C:\Windows\SysNative\drivers\stornvme.sys (Microsoft Corporation)
DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\drivers\BasicRender.sys (Microsoft Corporation)
DRV:64bit: - (terminpt) -- C:\Windows\SysNative\drivers\terminpt.sys (Microsoft Corporation)
DRV:64bit: - (intaud_WaveExtensible) -- C:\Windows\SysNative\drivers\intelaud.sys (Intel Corporation)
DRV:64bit: - (iwdbus) -- C:\Windows\SysNative\drivers\iwdbus.sys (Intel Corporation)
DRV:64bit: - (trufos) -- C:\Windows\SysNative\drivers\trufos.sys (BitDefender S.R.L.)
DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\drivers\iaStorA.sys (Intel Corporation)
DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\drivers\TeeDriverx64.sys (Intel Corporation)
DRV:64bit: - (esif_lf) -- C:\Windows\SysNative\drivers\esif_lf.sys (Intel Corporation)
DRV:64bit: - (dptf_cpu) -- C:\Windows\SysNative\drivers\dptf_cpu.sys (Intel Corporation)
DRV:64bit: - (dptf_pch) -- C:\Windows\SysNative\drivers\dptf_pch.sys (Intel Corporation)
DRV:64bit: - (dptf_acpi) -- C:\Windows\SysNative\drivers\dptf_acpi.sys (Intel Corporation)
DRV:64bit: - (RTSPER) -- C:\Windows\SysNative\drivers\RtsPer.sys (Realsil Semiconductor Corporation)
DRV:64bit: - (IntelHSWPcc) -- C:\Windows\SysNative\drivers\IntelPcc.sys (Intel Corporation)
DRV:64bit: - (HidEventFilter) -- C:\Windows\SysNative\drivers\HidEventFilter.sys (Intel Corporation)
DRV:64bit: - (iaLPSS_UART2) -- C:\Windows\SysNative\drivers\iaLPSS_UART2.sys (Intel Corporation)
DRV:64bit: - (iaLPSS_I2C) -- C:\Windows\SysNative\drivers\iaLPSS_I2C.sys (Intel Corporation)
DRV:64bit: - (iaLPSS_SPI) -- C:\Windows\SysNative\drivers\iaLPSS_SPI.sys (Intel Corporation)
DRV:64bit: - (iaLPSS_GPIO) -- C:\Windows\SysNative\drivers\iaLPSS_GPIO.sys (Intel Corporation)
DRV:64bit: - (bdelam) -- C:\Windows\SysNative\drivers\bdelam.sys (Bitdefender)
DRV:64bit: - (PxHlpa64) -- C:\Windows\SysNative\drivers\PxHlpa64.sys (Corel Corporation)
DRV:64bit: - (condrv) -- C:\Windows\SysNative\drivers\condrv.sys (Microsoft Corporation)
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (acpiex) -- C:\Windows\SysNative\drivers\acpiex.sys (Microsoft Corporation)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (mvumis) -- C:\Windows\SysNative\drivers\mvumis.sys (Marvell Semiconductor, Inc.)
DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\drivers\msgpiowin32.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\drivers\lsi_sss.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (LSI_SAS3) -- C:\Windows\SysNative\drivers\lsi_sas3.sys (LSI Corporation)
DRV:64bit: - (ADP80XX) -- C:\Windows\SysNative\drivers\adp80xx.sys (PMC-Sierra)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (3ware) -- C:\Windows\SysNative\drivers\3ware.sys (LSI)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\drivers\EhStorTcgDrv.sys (Microsoft Corporation)
DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\drivers\EhStorClass.sys (Microsoft Corporation)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\drivers\VSTXRAID.SYS (VIA Corporation)
DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\drivers\uaspstor.sys (Microsoft Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology, Inc.)
DRV:64bit: - (storahci) -- C:\Windows\SysNative\drivers\storahci.sys (Microsoft Corporation)
DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\drivers\SpbCx.sys (Microsoft Corporation)
DRV:64bit: - (SerCx) -- C:\Windows\SysNative\drivers\SerCx.sys (Microsoft Corporation)
DRV:64bit: - (UEFI) -- C:\Windows\SysNative\drivers\uefi.sys (Microsoft Corporation)
DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\drivers\WpdUpFltr.sys (Microsoft Corporation)
DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\drivers\BasicDisplay.sys (Microsoft Corporation)
DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\drivers\HyperVideo.sys (Microsoft Corporation)
DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\drivers\mshidumdf.sys (Microsoft Corporation)
DRV:64bit: - (acpitime) -- C:\Windows\SysNative\drivers\acpitime.sys (Microsoft Corporation)
DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\drivers\acpipagr.sys (Microsoft Corporation)
DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\drivers\BthAvrcpTg.sys (Microsoft Corporation)
DRV:64bit: - (kdnic) -- C:\Windows\SysNative\drivers\kdnic.sys (Microsoft Corporation)
DRV:64bit: - (gencounter) -- C:\Windows\SysNative\drivers\vmgencounter.sys (Microsoft Corporation)
DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\drivers\npsvctrig.sys (Microsoft Corporation)
DRV:64bit: - (usb_rndisx) -- C:\Windows\SysNative\drivers\usb8023x.sys (Microsoft Corporation)
DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\drivers\BthhfHid.sys (Microsoft Corporation)
DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\drivers\hyperkbd.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\drivers\hidi2c.sys (Microsoft Corporation)
DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\drivers\dmvsc.sys (Microsoft Corporation)
DRV:64bit: - (NdisVirtualBus) -- C:\Windows\SysNative\drivers\NdisVirtualBus.sys (Microsoft Corporation)
DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\drivers\fxppm.sys (Microsoft Corporation)
DRV:64bit: - (bcmfn2) -- C:\Windows\SysNative\drivers\bcmfn2.sys (Windows (R) Win 7 DDK provider)
DRV:64bit: - (iaStorAV) -- C:\Windows\SysNative\drivers\iaStorAV.sys (Intel Corporation)
DRV:64bit: - (iaLPSSi_GPIO) -- C:\Windows\SysNative\drivers\iaLPSSi_GPIO.sys (Intel Corporation)
DRV:64bit: - (BDVEDISK) -- C:\Windows\SysNative\drivers\bdvedisk.sys (BitDefender)
DRV:64bit: - (bdfwfpf) -- C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf.sys (BitDefender LLC)
DRV:64bit: - (iaLPSSi_I2C) -- C:\Windows\SysNative\drivers\iaLPSSi_I2C.sys (Intel Corporation)
DRV:64bit: - (bdfwfpf_pc) -- C:\Program Files\Common Files\Bitdefender\Bitdefender Firewall\bdfwfpf_pc.sys (Bitdefender SRL)
DRV:64bit: - (BCM43XX) -- C:\Windows\SysNative\drivers\BCMWL63a.SYS (Broadcom Corporation)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV:64bit: - (facap) -- C:\Windows\SysNative\drivers\facap.sys (Windows (R) Win 7 DDK provider)

========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{E5B58D1C-CF3A-4299-B951-7CB1422B3808}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{E5B58D1C-CF3A-4299-B951-7CB1422B3808}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Old Start Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.search.countryCode: "MX"
FF - prefs.js..browser.search.region: "MX"
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:38.0.5
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.56: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/Lync,version=15.0: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@sensiblevision.com/FastAccess,version=4.1.110: C:\Program Files (x86)\Sensible Vision\Fast Access\xpcom_fasso\nprt.dll ( )
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.27.5\npGoogleUpdate3.dll (Google Inc.)

64bit-FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\PROGRAM FILES\BITDEFENDER\BITDEFENDER 2015\BDTBEXT [2014/12/17 16:25:59 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\Sensible Vision\Fast Access\xpcom_fasso\ [2015/04/28 00:10:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\Bitdefender\Bitdefender 2015\antispam32\bdwteff\ [2014/12/17 16:26:10 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 38.0.5\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 38.0.5\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins
FF - HKEY_LOCAL_MACHINE\software\mozilla\Thunderbird\Extensions\\[email protected]: C:\Program Files\Bitdefender\Bitdefender 2015\bdtbext [2014/12/17 16:25:59 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 38.0.5\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 38.0.5\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins

[2015/05/18 13:47:54 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Extensions
[2015/06/04 01:42:12 | 000,000,000 | ---D | M] (No name found) -- C:\Users\John\AppData\Roaming\Mozilla\Firefox\Profiles\miid3n91.default-1432789812009\extensions
[2015/06/04 01:59:34 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2015/06/04 01:59:39 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\aapocclcgogkmnckokdopfmhonfmgoek\0.9_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.9_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.4_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.7_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.30_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\fabcmochhfpldjekobfaaggijgohadih\18.21.4_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\felcaaldnbdncclmgdcncolpebgiejap\1.1_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg\0.3.0.5_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.1.1.0_0\
CHR - Extension: No name found = C:\Users\John\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\8.1_0\

O1 HOSTS File: ([2013/08/22 23:25:41 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (Bitdefender Wallet ) - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\pmbxie.dll (Bitdefender)
O2:64bit: - BHO: (Skype for Business Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O2:64bit: - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll (Microsoft Corporation)
O2:64bit: - BHO: (Face recognition web login for FastAccess) - {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\x64\FAIESSO.dll (Sensible Vision )
O2 - BHO: (Bitdefender Wallet) - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\antispam32\pmbxie.dll (Bitdefender)
O2 - BHO: (Skype for Business Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O2 - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\grooveex.dll (Microsoft Corporation)
O2 - BHO: (Face recognition web login for FastAccess) - {DA5BCE70-D057-4D63-943D-5F3927EC59F1} - C:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll (Sensible Vision )
O3:64bit: - HKLM\..\Toolbar: (Bitdefender Wallet ) - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\pmbxie.dll (Bitdefender)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (Bitdefender Wallet) - {1DAC0C53-7D23-4AB3-856A-B04D98CD982A} - C:\Program Files\Bitdefender\Bitdefender 2015\antispam32\pmbxie.dll (Bitdefender)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [AdobeAAMUpdater-1.0] C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe (Adobe Systems Incorporated)
O4:64bit: - HKLM..\Run: [Bdagent] C:\Program Files\Bitdefender\Bitdefender 2015\bdagent.exe (Bitdefender)
O4:64bit: - HKLM..\Run: [CxAgent] C:\Program Files\Realtek\Audio\AP\CXAPOAgent64.exe (Conexant Systems, Inc.)
O4:64bit: - HKLM..\Run: [RtI2SBgProc] C:\Program Files\Realtek\Audio\AP\RtI2SBgProc64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtkNGui] C:\Program Files\Realtek\Audio\AP\RtkNGui64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [WavesSvc] C:\Program Files\Realtek\Audio\AP\WavesSvc64.exe (Waves Audio Ltd.)
O4 - HKLM..\Run: [FAStartup] File not found
O4 - HKLM..\Run: [FATrayAlert] C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe (Sensible Vision )
O4 - HKLM..\Run: [Nikon Message Center 2] C:\Program Files (x86)\Nikon\Nikon Message Center 2\NkMC2.exe (Nikon Corporation)
O4 - HKLM..\Run: [WD Drive Unlocker] C:\Program Files (x86)\Western Digital\WD Security\WDDriveAutoUnlock.exe (Western Digital Technologies, Inc.)
O4 - HKCU..\Run: [Bitdefender Wallet Agent] C:\Program Files\Bitdefender\Bitdefender 2015\bdwtxag.exe (Bitdefender)
O4 - HKCU..\Run: [DAEMON Tools Lite] C:\Program Files\DAEMON Tools Lite\DTLite.exe (Disc Soft Ltd)
O4 - HKCU..\Run: [Spotify] C:\Users\John\AppData\Roaming\Spotify\Spotify.exe (Spotify Ltd)
O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\John\AppData\Roaming\Spotify\SpotifyWebHelper.exe (Spotify Ltd)
O4 - Startup: C:\Users\John\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dropbox.lnk = C:\Users\John\AppData\Roaming\Dropbox\bin\Dropbox.exe (Dropbox, Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8:64bit: - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\OCHelper.dll (Microsoft Corporation)
O9:64bit: - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll (Microsoft Corporation)
O9 - Extra Button: Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Skype for Business Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\OCHelper.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\onbttnielinkednotes.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: dell.com ([]* in Trusted sites)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{1B75CFA3-126B-4A1E-B4F6-45E2901E855A}: DhcpNameServer = 192.168.1.254
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{5552458E-C0D0-4631-9DC2-1D75CD3C5035}: DhcpNameServer = 192.168.1.254
O18:64bit: - Protocol\Handler\osf - No CLSID value found
O18 - Protocol\Handler\osf {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\MSOSB.DLL (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\FastAccess: DllName - (C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll) - C:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll (Sensible Vision )
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{4a121c1f-ec97-11e4-8257-acd1b8c0b5de}\Shell - "" = AutoRun
O33 - MountPoints2\{4a121c1f-ec97-11e4-8257-acd1b8c0b5de}\Shell\AutoRun\command - "" = "E:\AutoRun.exe"
O33 - MountPoints2\{d541292c-f6bf-11e4-825c-a95be31b46fb}\Shell - "" = AutoRun
O33 - MountPoints2\{d541292c-f6bf-11e4-825c-a95be31b46fb}\Shell\AutoRun\command - "" = "F:\Fluenz.exe"
O33 - MountPoints2\{e1243713-eeea-11e4-8259-c9914d7f9e89}\Shell - "" = AutoRun
O33 - MountPoints2\{e1243713-eeea-11e4-8259-c9914d7f9e89}\Shell\AutoRun\command - "" = "D:\WD Drive Unlock.exe" autoplay=true
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2015/06/17 13:07:14 | 000,136,408 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2015/06/17 13:06:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes Anti-Malware
[2015/06/17 13:06:41 | 000,107,736 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2015/06/17 13:06:41 | 000,064,216 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys
[2015/06/17 13:06:41 | 000,025,816 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2015/06/17 13:06:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes Anti-Malware
[2015/06/17 13:06:41 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2015/06/17 13:05:17 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\Programs
[2015/06/17 12:57:05 | 000,000,000 | ---D | C] -- C:\RegBackup
[2015/06/17 12:51:43 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2015/06/17 12:46:58 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2015/06/09 07:39:49 | 000,000,000 | ---D | C] -- C:\Users\John\OneDrive
[2015/06/08 10:16:49 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Fluenz
[2015/06/04 05:32:22 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\GWX
[2015/06/04 05:04:55 | 000,000,000 | ---D | C] -- C:\Users\John\Documents\job apps
[2015/06/04 03:22:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Dell Update
[2015/06/04 03:22:02 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Dell Digital Delivery
[2015/06/04 01:59:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2015/06/02 04:57:59 | 000,000,000 | ---D | C] -- C:\Users\John\Documents\TEFL courswork
[2015/05/28 15:10:17 | 000,000,000 | ---D | C] -- C:\Users\John\Desktop\Old Firefox Data
[2015/05/28 14:02:35 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Maintenance Service
[2015/05/28 13:43:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2015/05/28 06:27:06 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\Mactowebise
[2015/05/20 16:27:39 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\appraiser
[2015/05/20 16:27:32 | 000,000,000 | --SD | C] -- C:\Windows\SysWow64\GWX
[2015/05/20 16:27:32 | 000,000,000 | --SD | C] -- C:\Windows\SysNative\GWX
[2015/05/20 16:27:32 | 000,000,000 | ---D | C] -- C:\Windows\Migration
[2015/05/20 16:13:22 | 000,000,000 | -H-D | C] -- C:\ProgramData\{6AACA38B-2810-4B47-BDEC-D7A1F38B1531}
[2015/05/20 16:13:10 | 000,000,000 | ---D | C] -- C:\ProgramData\SupportAssistAgent
[2015/05/20 16:13:10 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Dell
[2015/05/20 16:12:54 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\MRT
[2015/05/19 06:47:51 | 000,000,000 | ---D | C] -- C:\Users\John\Documents\Custom Office Templates
[2015/05/18 16:27:26 | 000,000,000 | RH-D | C] -- C:\MSOCache
[2015/05/18 13:47:42 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Roaming\Mozilla
[2015/05/18 13:47:42 | 000,000,000 | ---D | C] -- C:\Users\John\AppData\Local\Mozilla
[3 C:\ProgramData\Microsoft\Windows\Start Menu\Programs\*.tmp files -> C:\ProgramData\Microsoft\Windows\Start Menu\Programs\*.tmp -> ]
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2015/06/17 13:21:57 | 000,082,824 | ---- | M] (BitDefender SRL) -- C:\Windows\SysNative\drivers\bdsandbox.sys
[2015/06/17 13:08:11 | 000,136,408 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2015/06/17 13:06:43 | 000,001,120 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2015/06/17 12:57:07 | 000,000,207 | ---- | M] () -- C:\Windows\tweaking.com-regbackup-CJR-Windows-8.1-Pro-(64-bit).dat
[2015/06/17 12:56:05 | 000,865,408 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2015/06/17 12:56:05 | 000,734,124 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2015/06/17 12:56:05 | 000,136,682 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2015/06/17 12:53:43 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2015/06/17 12:52:01 | 000,000,910 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2015/06/17 12:51:42 | 648,965,010 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2015/06/17 12:51:42 | 016,777,216 | -HS- | M] () -- C:\swapfile.sys
[2015/06/17 12:51:39 | 2497,110,015 | -HS- | M] () -- C:\hiberfil.sys
[2015/06/17 12:50:52 | 000,000,452 | ---- | M] () -- C:\Users\John\Documents\registry backup.reg
[2015/06/17 12:47:15 | 000,000,914 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2015/06/10 02:48:19 | 000,002,205 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2015/05/31 07:39:42 | 000,002,305 | ---- | M] () -- C:\Users\John\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2015/05/30 11:14:34 | 000,002,423 | ---- | M] () -- C:\Users\John\Desktop\Person 2 - Chrome.lnk
[2015/05/30 11:14:34 | 000,002,379 | ---- | M] () -- C:\Users\John\Desktop\Person 1 - Chrome.lnk
[2015/05/28 14:02:35 | 000,001,165 | ---- | M] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2015/05/28 13:43:28 | 000,000,136 | ---- | M] () -- C:\Windows\ODBC.INI
[2015/05/28 06:27:07 | 000,002,234 | RHS- | M] () -- C:\ProgramData\ntuser.pol
[2015/05/23 10:34:51 | 004,266,416 | ---- | M] () -- C:\Users\John\Desktop\iTunes Music Library.xml
[2015/05/20 16:28:16 | 000,482,552 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2015/05/19 14:37:33 | 000,000,020 | -H-- | M] () -- C:\ProgramData\PKP_DLet.DAT
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2015/06/17 13:06:43 | 000,001,120 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2015/06/17 12:57:07 | 000,000,207 | ---- | C] () -- C:\Windows\tweaking.com-regbackup-CJR-Windows-8.1-Pro-(64-bit).dat
[2015/06/17 12:51:42 | 648,965,010 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2015/06/17 12:50:52 | 000,000,452 | ---- | C] () -- C:\Users\John\Documents\registry backup.reg
[2015/05/30 11:14:34 | 000,002,423 | ---- | C] () -- C:\Users\John\Desktop\Person 2 - Chrome.lnk
[2015/05/30 11:14:34 | 000,002,379 | ---- | C] () -- C:\Users\John\Desktop\Person 1 - Chrome.lnk
[2015/05/28 14:02:35 | 000,001,177 | ---- | C] () -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Mozilla Firefox.lnk
[2015/05/28 14:02:35 | 000,001,165 | ---- | C] () -- C:\Users\Public\Desktop\Mozilla Firefox.lnk
[2015/05/28 13:43:35 | 000,002,305 | ---- | C] () -- C:\Users\John\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2015/05/28 13:43:35 | 000,002,205 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2015/05/28 13:37:07 | 000,000,914 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2015/05/28 13:37:07 | 000,000,910 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2015/05/23 10:00:50 | 004,266,416 | ---- | C] () -- C:\Users\John\Desktop\iTunes Music Library.xml
[2015/05/20 16:30:47 | 000,410,336 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml
[2015/05/20 16:07:43 | 000,016,303 | ---- | C] () -- C:\Windows\SysWow64\ieuinit.inf
[2015/05/20 16:07:43 | 000,016,303 | ---- | C] () -- C:\Windows\SysNative\ieuinit.inf
[2015/05/17 07:51:44 | 000,007,601 | ---- | C] () -- C:\Users\John\AppData\Local\Resmon.ResmonCfg
[2015/05/10 12:10:57 | 000,002,234 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2015/05/08 02:57:09 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\RtkMsgs.dll
[2015/05/06 15:05:24 | 000,000,136 | ---- | C] () -- C:\Windows\ODBC.INI
[2015/04/27 23:31:33 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Images
[2015/04/27 23:31:33 | 000,000,268 | RH-- | C] () -- C:\Users\John\AppData\Roaming\Icons
[2015/04/27 23:31:32 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLes.DAT
[2015/04/27 23:31:32 | 000,000,012 | RH-- | C] () -- C:\ProgramData\LaserPrinter
[2015/04/27 23:31:18 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Importer
[2015/04/27 23:31:18 | 000,000,268 | RH-- | C] () -- C:\ProgramData\Image Units
[2015/04/27 23:31:18 | 000,000,268 | RH-- | C] () -- C:\Users\John\AppData\Roaming\Image Capture
[2015/04/27 23:31:18 | 000,000,268 | RH-- | C] () -- C:\Users\John\AppData\Roaming\Hybrid Synthesizers
[2015/04/27 23:31:18 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLev.DAT
[2015/04/27 23:31:18 | 000,000,020 | -H-- | C] () -- C:\ProgramData\PKP_DLet.DAT
[2015/04/27 23:31:18 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Legacy
[2015/04/27 23:31:18 | 000,000,012 | RH-- | C] () -- C:\ProgramData\Keyboard Layouts
[2015/03/11 14:08:39 | 000,186,368 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2015/03/11 14:08:38 | 016,646,824 | ---- | C] () -- C:\Windows\SysWow64\igd11dxva32.dll
[2015/03/11 13:27:42 | 000,880,342 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2014/11/21 15:14:54 | 000,046,080 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2014/11/21 15:12:59 | 000,107,008 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2014/11/21 14:50:48 | 000,002,255 | ---- | C] () -- C:\Windows\SysWow64\WimBootCompress.ini
[2014/10/14 12:18:18 | 000,060,208 | ---- | C] () -- C:\Windows\SysWow64\FAib.dll
[2014/10/14 12:17:58 | 000,084,784 | ---- | C] () -- C:\Windows\SysWow64\FAIEExtension.dll
[2014/10/14 12:17:44 | 000,591,664 | ---- | C] () -- C:\Windows\SysWow64\FACrashRpt.dll
[2013/08/23 01:36:43 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2013/08/23 01:36:42 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2013/08/23 00:46:23 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2013/08/22 17:01:23 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2013/08/22 09:55:20 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2013/08/22 09:52:39 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== ZeroAccess Check ==========

[2015/03/11 13:38:21 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2015/02/13 03:40:58 | 022,291,584 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2015/02/13 03:34:06 | 019,731,824 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2014/11/21 15:13:17 | 001,013,760 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2014/11/21 15:14:29 | 000,786,944 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2014/11/21 15:13:17 | 000,512,512 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2015/05/17 14:38:01 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Bitdefender
[2015/06/16 07:29:21 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\BitTorrent
[2015/05/11 12:19:51 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\DAEMON Tools Lite
[2015/05/31 14:58:58 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Dropbox
[2015/04/27 22:02:26 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\DropboxOEM
[2015/04/28 12:03:58 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\FastAccessSup
[2015/05/28 06:27:06 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Mactowebise
[2015/04/28 00:08:09 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Nikon
[2015/05/17 14:05:00 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\QuickScan
[2015/05/10 12:16:39 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Searchult
[2015/06/17 13:18:20 | 000,000,000 | ---D | M] -- C:\Users\John\AppData\Roaming\Spotify

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 220 bytes -> C:\Users\John\OneDrive:ms-properties
@Alternate Data Stream - 183 bytes -> C:\Users\John\OneDrive.old:ms-properties

< End of report >
 
How is the internet since the scans have been done? Still disconnecting? How long has it been doing this? Was anything installed right before this happened?
 
yeh, still disconnecting :gun:, i think it may be better but also maybe just imagining things.
will maybe try to run through those steps again for good measure and stay of the internet until complete.

i know the connection is good because it works fine on my phone.
it's also okay when a program is already connected.
for example, spotify will continue to stream music even though i cannot browse internet on chrome/firefox.
maybe that provides some insight?
 
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