Please bear with me as my knowledge is very limited with all this technology. I have wireless broadband service from Bluebird Broadband Wireless company (they took over another service about 5 months ago). This is a radio on top of a 60' tower 12 feet from my metal office building. Wire runs from the radio, down the tower directly into office through the wall, connects to a D-Link Gigabit Switch (Green ethernet) which plugs into my PC and another PC plugs into the same switch.
Separate wired connection from same radio runs to the house and connects to main PC then into a wireless D-Link router for 2 laptops.
When Bluebird first took over I was testing 3-4 times a day and was getting a range of 500 kbps to 2800 kbps download. Their service only promises 515 kbps upload and 515 kbps download. About 6 weeks ago speed dropped dramatically; now I can rarely stream a video. If I can, the video will play 10-15 seconds then stop for 20 seconds, repeating this until it finally stalls out. Sometimes it takes 20-30 seconds to open a website.
Called Bluebird and their help desk is showing I have a perfect connection but sent tech out and he plugged his netbook into my switch at my office and showed I had excellent connection but had jitter 2-9. He is claiming it is the trees. Neighbor about 1/8 mile from me has same Bluebird with radio on top of 2 story house and is having no problems. He is basically surrounded by the same bank of trees I am.
This is happening both in the metal office building and in our house. The 2 office PCs are 6 year old Dells. The main PC in the house is an 8 year old Dell with brand new Dell and HP laptops connected via wireless router.
I am so sick of poor internet connection, but I have no other options. Satellite is out because it is not accepted by my work company.
Is there some high powered antenna, router, etc. that I can purchase that will make this connection run faster?
BTW, according to the tech I am about 2 miles from the main tower. I do live in a heavily wooded area but so does my neighbor. I really need a minimun of 800 kbps download for my work program.
Do you think this is interference, and if it is what can I do about it?
Separate wired connection from same radio runs to the house and connects to main PC then into a wireless D-Link router for 2 laptops.
When Bluebird first took over I was testing 3-4 times a day and was getting a range of 500 kbps to 2800 kbps download. Their service only promises 515 kbps upload and 515 kbps download. About 6 weeks ago speed dropped dramatically; now I can rarely stream a video. If I can, the video will play 10-15 seconds then stop for 20 seconds, repeating this until it finally stalls out. Sometimes it takes 20-30 seconds to open a website.
Called Bluebird and their help desk is showing I have a perfect connection but sent tech out and he plugged his netbook into my switch at my office and showed I had excellent connection but had jitter 2-9. He is claiming it is the trees. Neighbor about 1/8 mile from me has same Bluebird with radio on top of 2 story house and is having no problems. He is basically surrounded by the same bank of trees I am.
This is happening both in the metal office building and in our house. The 2 office PCs are 6 year old Dells. The main PC in the house is an 8 year old Dell with brand new Dell and HP laptops connected via wireless router.
I am so sick of poor internet connection, but I have no other options. Satellite is out because it is not accepted by my work company.
Is there some high powered antenna, router, etc. that I can purchase that will make this connection run faster?
BTW, according to the tech I am about 2 miles from the main tower. I do live in a heavily wooded area but so does my neighbor. I really need a minimun of 800 kbps download for my work program.
Do you think this is interference, and if it is what can I do about it?
