IP Adress Problem...

Preliminary question, did you get the port forwarding set up OK, in the earlier paragraph?

Ditto installing the Geovision Dynamic DNS Service if that is applicable?

Assumed that the server PC at camera location has been checked that it connects normally to the Internet eg with a browser.

Quickly reading the instructions:
The DNS issue depends on whether the PC/router at the camera location is given a static or dynamic address by the ISP connected to that equipment. If it's dynamic, you have to set up the DNS server and get a hostname. If it's static, you want the IP address for that computer. There's a utility on Geovision help pages that will give the IP address, also in the router. It's the Internet IP address you want, not the one for the local network that probably starts 192.....

When you come to step 8 (there are two 8. so I'm assuming you mean the Client section for the remote computer that you are viewing the cameras from), you either have to enter the DNS hostname or the IP address from above. Not the LAN address of the PC you are sitting at. That dialog is determining which PC you are trying to connect to across the Internet.

Clear as mud?
 
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Nanobyte said:
Preliminary question, did you get the port forwarding set up OK, in the earlier paragraph?

Ditto installing the Geovision Dynamic DNS Service if that is applicable?
Click to expand...

i think so.... the d-link website has changed since then... could you help me through it?

DNS Service? what do i do with that?

Thanks.
 
I edited my post and while researching your last post went up. I assume that the PC has working internet access. If it's back to basics, do you have a fixed static or dynamic address at the camera location? You should know, or be able to tell from the router settings. What is the router make?

If the IP address is dynamic see this page which has links for setting up the DNS server/hostname for the 2 routers they mention. If the IP address is static it's already in the router but you can also use the tool in the "What is my IP address" paragraph. This must be done at that PC. Note the hostname or IP address for when you set up the remote viewing PC.

There are links for the port forwarding on this page. If you have not set it up, do so.

The instructions seem quite good, lots of pictures. Post back if you have problems. I'm offline for the next 8 hours so hopefully someone will chip in when needed.
 
Starting from the beginning:

At the camera location, using that PC, can you presently connect to the Internet with a browser?

Is there only one PC at that location connected to the Internet?

What make and model of router do you have? You mentioned d-link earlier.

Do you know how to access the settings page of the router at that location?

If you can access the router, is DHCP enabled?

Throughout the process, do not post specific information on addresses and passwords. This is a public forum!
 
Nanobyte said:
Starting from the beginning:

At the camera location, using that PC, can you presently connect to the Internet with a browser?

Is there only one PC at that location connected to the Internet?

What make and model of router do you have? You mentioned d-link earlier.

Do you know how to access the settings page of the router at that location?

If you can access the router, is DHCP enabled?

Throughout the process, do not post specific information on addresses and passwords. This is a public forum!
Click to expand...

1. no i cannot, i think this is just because i havent chose to connect to the internet.

2.we have 3 computers total connected to the internet right now, including the laptop i wish to veiw the cameras on, and excluding the PC with the cameras installed

3. i have this router, or one similar - http://www.dlink.ca/products/?pid=474

4. no i do not know how

5. im not sure...

(you have no idea how much i apprecite your help!)
 
This started off as a simple IP address question and it now seems that nothing really has been set up. If you want the system running sooner rather than later you may want to get in some local help, professional or otherwise. I doubt it's more than an hour's work. Anyway...

The camera PC; are the cameras connected, working, and presumably their images currently viewable on that PC's monitor?

Does the camera PC have a PCI or USB wireless adapter to communicate with the router or do you intend to hardwire via Ethernet?

Did you set up the existing wireless network or did someone do it for you? Since you do not know how to access the router settings I'm guessing the latter, and that you do not know how to connect the camera PC.

The other 2 PCs and your laptop are all wirelessly connected?

Edit: Are you planning to view the cameras on your laptop away from the premises ie across the Internet? That is what I assumed but perhaps you only intend to use locally to the camera PC?
 
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Nanobyte said:
This started off as a simple IP address question and it now seems that nothing really has been set up. If you want the system running sooner rather than later you may want to get in some local help, professional or otherwise. I doubt it's more than an hour's work. Anyway...

The camera PC; are the cameras connected, working, and presumably their images currently viewable on that PC's monitor?

Does the camera PC have a PCI or USB wireless adapter to communicate with the router or do you intend to hardwire via Ethernet?

Did you set up the existing wireless network or did someone do it for you? Since you do not know how to access the router settings I'm guessing the latter, and that you do not know how to connect the camera PC.

The other 2 PCs and your laptop are all wirelessly connected?

Edit: Are you planning to view the cameras on your laptop away from the premises ie across the Internet? That is what I assumed but perhaps you only intend to use locally to the camera PC?
Click to expand...

1)yes the cameras are running and viewable on the camera pc
2)we hardwire to the d link
3)rogers set up everything for us
4)yes, they are connected wirelessly
5)for now, i only intented to use it on my laptop, locally, in the other room, so i do no have to get up and swich offices, i can view the cameras from MY desk
 
The Geovision web page you directed me to was essentially for remote view over the Internet which is why I initially asked about the DNS business. I obtained a copy of the pdf manual for the D-Link WBR 1310 router. There are variants but the instructions should be similar.

Is the Camera PC actively connected to the router/LAN?
All your PCs are currently in the same Workgroup (eg Home, Office etc)?
I'm not sure the best method to check. I use My Network Places / Entire Network / Microsoft Windows Network / network name / when expanded will show all connected PCs by name

Setting up the port forwarding (page 28 of pdf):
Open browser (laptop or Camera PC), enter 192.168.0.1 in the Address Bar.
A dialog will appear requesting username and password.
If you have not set up a password, do not enter one, click OK.
If Rogers put a password in, then you have to know it to continue.

(If you have not set up a new password, your network is vulnerable. That will have to be another issue)

The router setup will appear:
Advanced / Port Forwarding
Check first box
Name can be anything, say, Remote Viewer

For the IP address, go to Camera PC, Start / Run / cmd / ipconfig
Note down the IP address which will start 192. etc

Enter the above IP address in the Port Forwarding dialog "IP Address"
Start 3550 End 3550
Select TCP
Save Settings

Check that Rogers have set the LAN for DHCP (page 27 of the pdf):
The DHCP Server gives each computer its local IP address (192.168.0.xxx) when they connect. The Internet IP address is only fetched from your ISP by the router, not by the PCs.
Setup / Network Settings
DHCP Server Settings
Look to see if "Enable DHCP Server" is checked. Hopefully it is; do nothing if not checked but report back.

If you are only accessing locally you should be able to skip the DNS stuff on the "Geovision Remote View System Setup" (link that you posted). I assume you have at least done the "Geovision Remote View Server Setup" and have noted the Login ID and Password.

The "Geovision MultiCam Remote View Client Setup" section is where you got stuck at 8. Go through the steps up to 8. on your laptop. For step 8. enter the IP address for the Camera PC you found above. Enter the Login ID and password from the previous paragraph.

Click Login button. With luck you may get a connection. There could be other issues!
 
Nanobyte said:
The Geovision web page you directed me to was essentially for remote view over the Internet which is why I initially asked about the DNS business. I obtained a copy of the pdf manual for the D-Link WBR 1310 router. There are variants but the instructions should be similar.

Is the Camera PC actively connected to the router/LAN?
All your PCs are currently in the same Workgroup (eg Home, Office etc)?
I'm not sure the best method to check. I use My Network Places / Entire Network / Microsoft Windows Network / network name / when expanded will show all connected PCs by name

Setting up the port forwarding (page 28 of pdf):
Open browser (laptop or Camera PC), enter 192.168.0.1 in the Address Bar.
A dialog will appear requesting username and password.
If you have not set up a password, do not enter one, click OK.
If Rogers put a password in, then you have to know it to continue.

(If you have not set up a new password, your network is vulnerable. That will have to be another issue)

The router setup will appear:
Advanced / Port Forwarding
Check first box
Name can be anything, say, Remote Viewer

For the IP address, go to Camera PC, Start / Run / cmd / ipconfig
Note down the IP address which will start 192. etc

Enter the above IP address in the Port Forwarding dialog "IP Address"
Start 3550 End 3550
Select TCP
Save Settings

Check that Rogers have set the LAN for DHCP (page 27 of the pdf):
The DHCP Server gives each computer its local IP address (192.168.0.xxx) when they connect. The Internet IP address is only fetched from your ISP by the router, not by the PCs.
Setup / Network Settings
DHCP Server Settings
Look to see if "Enable DHCP Server" is checked. Hopefully it is; do nothing if not checked but report back.

If you are only accessing locally you should be able to skip the DNS stuff on the "Geovision Remote View System Setup" (link that you posted). I assume you have at least done the "Geovision Remote View Server Setup" and have noted the Login ID and Password.

The "Geovision MultiCam Remote View Client Setup" section is where you got stuck at 8. Go through the steps up to 8. on your laptop. For step 8. enter the IP address for the Camera PC you found above. Enter the Login ID and password from the previous paragraph.

Click Login button. With luck you may get a connection. There could be other issues!
Click to expand...

did everything, still wont let me log in...

1. yes, ethernet cable to router
2. yes
 
If you quote another post, you can edit it to reduce verbage as long as you keep the opening QUOTE and end /QUOTE in square brackets, example
computerkid111 said:
did everything, still wont let me log in...
edited by Nanobyte
Click to expand...
You can even split it up by inserting the QUOTE and /QUOTE in square brackets around each section. There is a button in the "Reply to Thread box" that does it too.

In step 8. try changing the address to the router address 192.168.0.1

Edit: Saw your last post. What made the difference?
 
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