Is new graphics card crashing my system?

driverdj2000

driverdj2000

New Member
Hi all,
I installed a brand new sapphire 6790 in my system this morning. All was well for a few hours but then i had 2 lock ups where i just hit the reset button.
the 3rd time i waited to see what would happen and got a short and vague BSOD.

STOP C0000135
UNKOWN HARD ERROR

nothing else in the bsod. I also noticed very slight blinking pixels briefly on the screen before this happened. had to look up close to notice them.
my GPU temps are high 30's idle and high 60's under load.
MOBO temps in the high 40's and CPU normal.
i reckon my 600w PSU is capable (my system in my sig)
Is this a driver issue? should i try the older driver and see what happens or could my card be faulty?
thanks in advance guys (really stressed out here!!)
 
Since that description was vague, do this.

Download BlueScreenView
No installation required.
Unzip downloaded file and double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
 
Thanks for the reply,
it found no crashes. my page file is on a separate driver so i dont think it recorded it. but i had another BSOD a few mins ago. when i hit the reset button windows could not find the boot drive on restart. i had to reset 3 times to get it to boot. my boot device is a 64 gb vertex. perhaps it is failing??
anyway, i used windows debugging tools to check out my bsod as blue screen view says "0 crashes".
ive attached the text file for you to look at.
it says at the end of it it may be caused by csrss.exe

now im looking at a GPU or HDD problem, its tricky!
any help greatly appreciated:good:
 

Attachments

You don't have the right symbols setup so you'll have to fix that before you can get a proper bug check out of it.
 
Did you completely uninstall, clean and reinstall drivers?

What about temps?

That PSU 'should' be ok, but I would be checking the 12V rail during gaming with a multi-meter.
 
I reseated every connector in my pc yesterday. The blue screens have stopped thankfully. I did remove the older drivers before installing the new card. The problem I'm having now is bad stuttering when playing games. Its like the game jerks constantly, it is worst in dirt 2. I've tried every quality setting but its the same. Fraps is reporting 80+ FPS but games are still unplayable.
I'm thinking it could be my SSD as the overall performance of my pc is not what it should be.
I'm thinking of doin a clean install of 7 tonight to clean out the system completely. If problem persists I might swap HDD's to see if it is my SSD. Really frustrating!!

EDIT: my temps are great. 30's idle and high 50's, low 60's load. Case temps high 30's.
I've tried both drivers for card but no luck.
 
Last edited:
Ok, so I had time over the weekend to sort this out. The problem was with my SSD.
I moved it to the marvell controller and the difference is huge. Dirt 2 is smooth as silk now.
I reinstalled windows as well.
I have 3 HDD's and 2 optical drives so I reckon the intel controller was suffering a bottleneck.
I also put the GPU back to its stock clock (from its factory OC) as my display is 60 Hz so anymore is waste.
So far 35 hours of stable computing so we will have to see how it goes.
 
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