chrislo
New Member
Hello, my father was trying to access this website: http://royalofportjervis.com/
He wanted to go on the "Showroom Tour" to see what they got but it keeps giving us errors when we try to access it. I tried 3 times uninstalling and reinstalling the Java Software without resolving the issue. Lastly I went to the Java website and it tells me I have the latest software. I tried playing this "Showroom Tour" using Internet Explorer, Mozilla Firefox, and AOL 9.6 Desktop with the same error in all three browsers. I am running Mozilla Firefox 3.6.20 with Java Plug-In 6.0.27 (I uninstalled the older versions). I am also running Internet Explorer 8.0.7601.17514 with Java Plug-In 6.0.270.7. I am frustrated and lost with this problem so if you can help me please do. Thank you.
Here is the error I am given under "Details":
Java Plug-in 1.6.0_27
Using JRE version 1.6.0_27-b07 Java HotSpot(TM) Client VM
User home directory = C:\Users\Laptop
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
load: class com.easypano.tw.TWViewer.html not found.
java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
He wanted to go on the "Showroom Tour" to see what they got but it keeps giving us errors when we try to access it. I tried 3 times uninstalling and reinstalling the Java Software without resolving the issue. Lastly I went to the Java website and it tells me I have the latest software. I tried playing this "Showroom Tour" using Internet Explorer, Mozilla Firefox, and AOL 9.6 Desktop with the same error in all three browsers. I am running Mozilla Firefox 3.6.20 with Java Plug-In 6.0.27 (I uninstalled the older versions). I am also running Internet Explorer 8.0.7601.17514 with Java Plug-In 6.0.270.7. I am frustrated and lost with this problem so if you can help me please do. Thank you.
Here is the error I am given under "Details":
Java Plug-in 1.6.0_27
Using JRE version 1.6.0_27-b07 Java HotSpot(TM) Client VM
User home directory = C:\Users\Laptop
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------
load: class com.easypano.tw.TWViewer.html not found.
java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
Last edited: