Java not working properly

chrislo

New Member
Hello, my father was trying to access this website: http://royalofportjervis.com/

He wanted to go on the "Showroom Tour" to see what they got but it keeps giving us errors when we try to access it. I tried 3 times uninstalling and reinstalling the Java Software without resolving the issue. Lastly I went to the Java website and it tells me I have the latest software. I tried playing this "Showroom Tour" using Internet Explorer, Mozilla Firefox, and AOL 9.6 Desktop with the same error in all three browsers. I am running Mozilla Firefox 3.6.20 with Java Plug-In 6.0.27 (I uninstalled the older versions). I am also running Internet Explorer 8.0.7601.17514 with Java Plug-In 6.0.270.7. I am frustrated and lost with this problem so if you can help me please do. Thank you. :eek:

Here is the error I am given under "Details":

Java Plug-in 1.6.0_27
Using JRE version 1.6.0_27-b07 Java HotSpot(TM) Client VM
User home directory = C:\Users\Laptop
----------------------------------------------------
c: clear console window
f: finalize objects on finalization queue
g: garbage collect
h: display this help message
l: dump classloader list
m: print memory usage
o: trigger logging
q: hide console
r: reload policy configuration
s: dump system and deployment properties
t: dump thread list
v: dump thread stack
x: clear classloader cache
0-5: set trace level to <n>
----------------------------------------------------


load: class com.easypano.tw.TWViewer.html not found.
java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
at sun.plugin2.applet.Applet2ClassLoader.findClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass0(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at sun.plugin2.applet.Plugin2ClassLoader.loadCode(Unknown Source)
at sun.plugin2.applet.Plugin2Manager.createApplet(Unknown Source)
at sun.plugin2.applet.Plugin2Manager$AppletExecutionRunnable.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
Exception: java.lang.ClassNotFoundException: com.easypano.tw.TWViewer.html
 
Last edited:

strollin

Well-Known Member
The error appears to be that of the site, TMViewer.html apparently can't be located. Contact the site to let then know of the error.
 

chrislo

New Member
The error appears to be that of the site, TMViewer.html apparently can't be located. Contact the site to let then know of the error.

Thanks a lot Strollin, that took a huge load off my mind. I already sent them an E-mail informing them of the issue.
 
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