Kernel-Power 41 task (63) - Please kill me...

Discussion in 'Desktop Computers' started by LambentTyto, Oct 10, 2018.

  1. LambentTyto

    LambentTyto Member

    Messages:
    113
    So this critical error that I'm getting happens when my newly built rig shuts down at random intervals, though only while I'm gaming. Further information on the error as stated in the event logs: "The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

    Here's what my build's got: https://pcpartpicker.com/list/gGsCCb

    I thought the problem could be the other two HDDs I have plugged in, so I unplugged those, but I'm still getting the error. I thought maybe my PSU isn't delivering enough power, so I limited my GPU's power draw by -20% but it hasn't fixed the issue. I did a ram check and it came up good, though I haven't physically swapped it around. I have two 8GB sticks.

    I did a bunch of googling, and have found no fixes, apart from this: http://www5d.biglobe.ne.jp/~the_imai/etymology/kp41_en3.html

    But that sounds like whoever wrote it is well on their way to the loony bin, so.... Not sure what to do here, other than reinstalling Windows on another drive. I have W10 by the way. And then if worst comes to worst, begin trying to eliminate the problem by physically swapping out parts. I already spent $1300 on this thing, would prefer not to spend another $1300 and end up with two computers worth of parts. If you're wondering why the price is a little too high for this build, it's because I'm living in a third world country and ordering them in costs dough, which makes RMA kind of impossible.

    If anyone can help out, I'd appreciate it. It's a pretty nice computer for every day tasks so far, but no good for gaming, which is one of the primary reasons why I build the thing in the first place.
     
  2. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,909
    My advice would be to try a different power supply first. What bios revision is installed? 4023 is the latest with a lot of updates covering system performance and compatibility.
     
  3. LambentTyto

    LambentTyto Member

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    113
    My bios is version 3803. I was going to update it, but the file is this weird little thing I don't know what to do with because it's not an .exe and then I later heard you can brick your motherboard if you screw up, so I didn't bother.
     
  4. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,909
    There has been 5 bios updates since that revision. It would be in your best interest to do it. Open your manual to 2-1 and it will explain what to do with that bios file. Basically use Asus EZ flash to do it.
     
  5. LambentTyto

    LambentTyto Member

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    113
    I just did that and booted up some games to test it out. I was playing for about six to eight minutes when I got another shutdown. What else would you recommend before I start buying new parts?
     
  6. johnb35

    johnb35 Administrator Staff Member

    Messages:
    40,909
    Unfortunately, you have to start somewhere. The only other thing to try would be to build the system outside of the case on a piece of cardboard and run it and see what happens. Do you have a local computer repair place that can diagnose what is actually wrong with it? They will have spare parts to test.
     
  7. LambentTyto

    LambentTyto Member

    Messages:
    113
    Not sure about a computer store to test this thing. I live in a third world country and don't trust the locals. They're sloppy. So I was gaming and I made it up to 128 volts on the power draw for my GPU and then it shut off. Is there any way to hard cap the power draw?
     
  8. Shlouski

    Shlouski VIP Member

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    1,227
    Damn Kernel-Power 41, windows way of saying something is wrong with your PC, but has no clue what it could be. The last time I had this issue it turned out to be an overheating GPU.

    First disconnect everything that isn't necessary for the pc to function and hook up a psu you know is good (if possible) and check your temps, once these potential causes have been eliminated then you can move on, you don't want to spend hours try to figure out what wrong only to find out later it was the PSU all along.

    I'm not sure you know how electric works. The US uses 120v AC which the PSU converts into 3.3v, 5v and 12v DC, the amount of electrical current pulled is measured in AMPS .
     
    Last edited: Oct 11, 2018
  9. LambentTyto

    LambentTyto Member

    Messages:
    113
    I think I might have found the problem. Check out this pic and tell me what you think?
    https://www.reddit.com/r/computers/comments/9n4hfg/did_i_find_some_bullshit_or_is_this_thing/

    I'm a bit confused, because it's not just a missing pin. The whole wire for the socket is missing.
    [​IMG]
     
  10. Shlouski

    Shlouski VIP Member

    Messages:
    1,227
  11. LambentTyto

    LambentTyto Member

    Messages:
    113
    Damn! I thought I found the problem. That's too bad.
     

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