Keyboard issue (Toshiba laptop)

[donut_]

Hi all

I have a Toshiba satellite l300 and i dropped it from about an inch but now it seems my keyboard is not working.

It seems it is stuck in Fn mode but i cant fully test it out as i cant login to my account and i have no guest account on my laptop.

Some keys work but in different configurations like backspace & spacebar each add a character (i cant see due to the only place i can type is a password field) z clears all the characters, H clears 1 character and i can also change things like the brightness.

Also I have tried using an external keyboard with the same results. Can anyone please help?

*EDIT* I can also turn the locks (im not sure what type of locks they are in particular) on and off but this doesn't help at all

 

[G25r8cer]

This may work

Hold and press F12, Numlock, and FN keys at the sametime

Do it once and see if it did anything

Edit: On some laptops this is to toggle on/off the FN key

 

[donut_]

I have done what you suggested and it didn't change anything.

I have managed to log into my account using the on screen keyboard and when i get in everything seems normal with the exception that the ctrl key does not work in any form. But when I restart the computer the same problem re-appears.

Could this be a virus? i did a scan and there were no threats detected.

My next step would be to reinstall windows but I don't have a disk because it came preloaded with my laptop.