Hi All....
Ive had a laptop come in needing a PC Healthcheck as it had viruses and was being slow and unresponsive. Ive got rid of the viruses, I've used Malwarebytes, Combofix, ran HiJackThis through, looked at MSConfig, Taken McAfee off (which was 200 odd days out of subscription) and Avira and have Installed AVG 2012 free on there which picked up a few more and then CCleaner.
Problem is the Keyboard doesn't work AFTER the logon page. It works to put in the password at logon and then seems to freeze/lockup after that......the numlock or caps lock lights dont change on pressing the relevant buttons.
Ive had a look through services.msc to make sure theres nothing turned off in there that could affect it but I've never heard of this problem before and has got me stumped.
Any ideas....
Ive had a laptop come in needing a PC Healthcheck as it had viruses and was being slow and unresponsive. Ive got rid of the viruses, I've used Malwarebytes, Combofix, ran HiJackThis through, looked at MSConfig, Taken McAfee off (which was 200 odd days out of subscription) and Avira and have Installed AVG 2012 free on there which picked up a few more and then CCleaner.
Problem is the Keyboard doesn't work AFTER the logon page. It works to put in the password at logon and then seems to freeze/lockup after that......the numlock or caps lock lights dont change on pressing the relevant buttons.
Ive had a look through services.msc to make sure theres nothing turned off in there that could affect it but I've never heard of this problem before and has got me stumped.
Any ideas....