Keyboardtrouble after AntiVirus installation

L

larsemu

New Member
I installed on my Dell Inspirion 9400, Kaspersky AntiVirus 7.0 a week ago. Then I rebooted my computer and came to Windows Logon Screen, ready to login. I got surprised because the built-in keyboard did not work! The keyboard neither works in safemode, but in BIOS and bootmenu it works as always. My question: Can Kaspersky totally block my keyboard/keyboarddriver? I have not experienced this kind of problem earlier, neither on other computers.

External keyboards neither work.

I hope that someone can help me with this problem, even if this is an irregular matter!

- larsemu -
 
Your laptop is what is seeing the problem there since the keyboard is built into the unit itself and likely seeing a Windows problem detecting it as a HID. When in safe mode even Kaspersky is out of commission being a 3rd party software while Windows runs with the basics only.
 
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