I have a laptop that cannot connect to the internet. It used to be able but out of nowhere the ability went away. It can connect to my router but says something along the lines of "Connected to router but cannot connect to internet. If this is a hotspot you might need to open a browser and follow the directions" My first effort at a solution after some unsuccessful tinkering was buying an external wireless adapter, however, attempting to connect with that yielded the same results. Any help?