Laptop help (Not fully booting up?)

Bananapie

New Member
So about a month ago I started up my laptop, and it goes to the desktop just fine, but it seems that it doesn't boot up entirely. Skype doesn't boot automatically, Steam doesn't boot automatically. I try and click on firefox to get the browser to come up, and it won't. I try and bring up Microsoft Word and several other programs, not none will come up.

I try and press ctrl+shift+esc to get to the task manager, and that sends my little mouse wheel twirling but doesn't end up coming up. Try shutting down/restarting and it is hesistant, and take several minutes to even close everything, but hangs out even longer just with my desktop wallpaper there.

Power it on and off several times, no fix. So I powered it off and let it sit for a while, and bam. Everything boots up fine and no problems. Well about a month later (today) the same problem happens.

Any fix? It is particularly annoying working on it just fine the night before, taking it on campus the next day and trying to get some work done and absolutely nothing wanting to boot fully.

:EDIT:
and if it narrows the search down, it seems to only have an affect on my admin account. I tried it on the guest account and another user's account on the same laptop, and they seem to run fine.
 
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Might want to scan your account for malware or maybe need to use ccleaner to clean out all the crap on your account.

Start here. You may need to login using safemode with networking to see if your account behaves correctly that way.

Please download Malwarebytes' Anti-Malware from here or here and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com but DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.



Download the HijackThis installer from here.
Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log
 
I booted it up yesterday after my last class and it is running normally again. I WILL be doing your steps though, as it is irritating trying to get work done where I need a computer, and it not cooperating.

Probably Sunday I will be doing it, and will post it up here.
 
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