Laptop Privacy Question

C

ColeTheo

New Member
First I should explain why im asking this:
I broke the bottom plate of my laptop off and i have to send it in to Hewlett-Packard to get it fixed. I don't have anything embarrassing on my laptop, I just don't want them poking around my personal business.
Im just wondering if I should believe them or not when they say they won't turn my computer on when they fix it because I heard that they still poke around your computer files when they finish fixing it, even though they give you no notification of whether they're going to or not
As far as I know I don't have any viruses or anything relevant to viruses in case anyone was wondering
 
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Just pull your hard drive out when you send your laptop in for service. They don't need it to do the repair so you shouldn't need to send it.
 
voyagerfan99 said:
Just pull your hard drive out when you send your laptop in for service. They don't need it to do the repair so you shouldn't need to send it.
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If you take the hard drive out they won't be able to verify the laptop actually works before sending it back.
 
voyagerfan99 said:
He's only getting the bottom panel replaced.
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Depends on the company, some won't have an issue with it while others may refuse service because they can't verify it works before returning it. If they can't verify it works, the customer could make a false claim saying it was returned in non-working order.
 
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