Lenovo G500S - Black screen after sign in !!

pezza27

New Member
Hi Everyone,

I've searched for the answer and tried the suggestions but mine seems unique (everyone seems to say that !).

My Levovo G500s froze, so I turned it off and now I get a black screen with the grey taskbar/toolbar across the bottom (but its empty). The screen works perfectly at sign in but as soon as it loads (windows ?) after sign in, the screen is black with a grey taskbar at the bottom and nothing seems to work.

After reading a little, I've tried:

> Plugging into my TV - The same black screen with the blank taskbar appears but again works perfect at sign in stage.

> Unplug from the mains, take out battery and hold finger on the off button for a min of 30 secs - To be honest, not sure if this was a wind up when I read it but had nothing to loose. Doesn't work

I use the laptop for my studying and I have an exam soon, bad timing :-(

Greatly appreciated if anyone could help ?

Cheers
 
Boot to safe mode and see if it will finish loading to the desktop. You should be able to do a system restore from safe mode.
 
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