Looking for help for my PC

G

GaryTheSnail

Member
Hello fellow PC enthusiasts,

I come to you all asking for help. My PC keeps randomly crashing and its starting to become a nuisance.

This is my current PC build:
AMD 5950x 3.4Ghz
ASUS ROG STRIX X570-E
XFX AMD RADEON RX 5700 XT Thicc III
Corsair Force MP600 1TB
2x 16GB G.SKILL Trident Z RGB DDR4
EVGA Super Nova 850 G5
CORSAIR 4000D
CORSAIR iCUE H150i Elite
Windows 11

I made this computer after my last computer had some kind of freak accident and shorted itself. I'm not sure what happen but I say shorted because it killed the 3 hard drives I had in it, the RGB's of the 5 fans I had in it all died but the fans still spin, and it probably even killed the mobo and the cpu, it just died one day and I cant explain why. I do use a power surge protector but something else might have oughta happen. So I made this new PC and swapped over my 5700, and 3 of the old fans since they still spin, to the new PC.

So what happens?

When I'm playing a game mostly, any game, at any given moment, the game will randomly freeze, the image on monitor freezes, the audio freezes, the computer becomes unresponsive and then it goes to black screen, the lights from the fans and keyboard freeze and eventually turn off and will remain in a frozen state until I hit the reset button on the case. It starts back up like nothing happen. This will happen maybe once, maybe twice a day if I'm lucky. And it doesn't happen everyday either, maybe every other day too.

This isn't my first PC I've built but the first one with this problem and I don't know how to fix it.

I will provide more information about the system when asked. I'm not too sure what to provide to check what's going on.

I have a theory but I don't know if it may be right. I'm thinking it might be that my GPU might be failing? Why do I think this? Since it was in my old PC in the time it just died, maybe it effected it in some way? But idk.

Thank you all!
 
GaryTheSnail said:
I have a theory but I don't know if it may be right. I'm thinking it might be that my GPU might be failing? Why do I think this? Since it was in my old PC in the time it just died, maybe it effected it in some way? But idk.
Click to expand...
You are probably answering your own question here. Before I even got to this sentence I said I bet its the video card. Has it been crashing since you built it or did it just start crashing out of the blue? Any blue screens perhaps? If so, you can run bluescreenview to get a dump of what its crashing on. Seems you had some sort of electrical issue with the old pc if you kept killing hard drives and the rgb on the fans died.
 
You may have just helped me connect the dots. It didn't hit me until now.

Come to think of it, Yes, it has been crashing since I built it. And I have not had a blue screen on this system as of yet. It's always crashed the same way I've described it. I'll still run Blue screen viewer and share the results if it turns up anything.

And yeah, something went horribly wrong with my last PC. I was simultaneously using 2 HDD's and 1 SSD at the time and all 3 died together. I tried seeing if any of the drives would show up on the list of selectable drives on the new PC but no had no luck.
 
Thank you for sharing your PC issue in detail. Based on the symptoms you've described, it does seem like your GPU could be the culprit. Since it was in your previous PC when it had issues, it's possible that it was affected. However, it could also be a power supply problem or even a software issue.To troubleshoot, I suggest the following steps:
  1. Update your GPU drivers to the latest version.
  2. Monitor your GPU and CPU temperatures while gaming.
  3. Run a stress test on your GPU to see if it triggers the crash.
  4. If possible, try using a different GPU to see if the problem persists.
  5. Check all power connections, especially to the GPU.
  6. Consider running a memory test to rule out RAM issues.
If these steps don't resolve the issue, it might be worth considering replacing the GPU.

----
black cat studio
aimodo
 
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