Malware on my computer..
- Thread starter emac227
- Start date
ceewi1
VIP Member
Just one minor item:
Please run HijackThis and choose Do a system scan only.
Place a check next to the following entry:
Please click on Start -> Run. Type ComboFix /u and click OK.
Note the space between the ComboFix and the /u
This will remove the backups that ComboFix has created as well as the program itself.
Your Java Runtime Environment is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update:
Updating Java:
Below I have included some ideas on how to prevent future infections.
Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.
Please navigate to http://windowsupdate.microsoft.com and download all the Critical Updates for Windows. These will patch many of the security holes through which attackers can gain access to your computer.
Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.
As a minimum, you need at least an antivirus, firewall and some type of anti-spyware program.
Some good free firewalls are ZoneAlarm, Kerio, or Outpost. All of these will provide a far greater level of protection than the firewall built into Windows.
A tutorial on understanding and using firewalls may be found here.
Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:
Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's
Immunize and TeaTimer features if you don't have the resident part of another anti-spyware program running.
SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.
SpywareGuard
A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.
If you use Internet Explorer, it is a good idea to use IE-Spyad which provides protections against malicious websites.
Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster and IE-Spyad can be run with any of them.
Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure are looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm
Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option.
If you are interested, Firefox may be downloaded from here
Opera is available here: http://www.opera.com/download/
Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.
Please run HijackThis and choose Do a system scan only.
Place a check next to the following entry:
[*]O8 - Extra context menu item: LimeShop Preferences - file://C:\Program Files\Lime_Shop\Sy700\Tp700\scri700a.htm
Please click on Start -> Run. Type ComboFix /u and click OK.
Note the space between the ComboFix and the /u
This will remove the backups that ComboFix has created as well as the program itself.
Your Java Runtime Environment is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update:
Updating Java:
- Go to Start > Control Panel double-click on the Software icon > Add or Remove Programs.
- Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
It should have next icon next to it:
Select it and click Remove. - Then Download and install the newest version from here:
Below I have included some ideas on how to prevent future infections.
Please consider using these ideas to help secure your computer. While there is no way to guarantee safety when you use a computer, these steps will make it much less likely that you will need to endure another infection. While we really like to help people, we would rather help you protect yourself so that you won't need that help in the future.
Please navigate to http://windowsupdate.microsoft.com and download all the Critical Updates for Windows. These will patch many of the security holes through which attackers can gain access to your computer.
Please either enable Automatic Updates under Start -> Control Panel -> Automatic Updates or get into the habit of checking Windows Update regularly. They usually have security updates every month. You can set Windows to notify you of Updates so that you can choose, but only do this if you believe you are able to understand which ones are needed. This is a crucial security measure.
As a minimum, you need at least an antivirus, firewall and some type of anti-spyware program.
Some good free firewalls are ZoneAlarm, Kerio, or Outpost. All of these will provide a far greater level of protection than the firewall built into Windows.
A tutorial on understanding and using firewalls may be found here.
Please consider installing and running some of the following programs; they are either free or have free versions of commercial programs:
Spybot-Search & Destroy
A tutorial on using Spybot to remove spyware from your computer may be found here. Please also remember to enable Spybot's
Immunize and TeaTimer features if you don't have the resident part of another anti-spyware program running.
SpywareBlaster
A tutorial on using SpywareBlaster to prevent malware from ever installing on your computer may be found here.
SpywareGuard
A tutorial on using SpywareGuard for real-time protection against spyware and hijackers may be found here.
If you use Internet Explorer, it is a good idea to use IE-Spyad which provides protections against malicious websites.
Please keep these programs up-to-date and run them whenever you suspect a problem to prevent malware problems. A number of programs have resident protection and it is a good idea to run the resident protection of one of each type of program to maintain protection. However, it is important to run only one resident program of each type since they can conflict and become less effective. That means only one antivirus, firewall and scanning anti-spyware program at a time. Passive protectors, like SpywareBlaster and IE-Spyad can be run with any of them.
Note that there are a lot of rogue programs out there that want to scare you into giving them your money and some malware actually claims to be security programs. If you get a popup for a security program that you did not install yourself, do NOT click on it and ask for help immediately. It is very important to run an antivirus and firewall, but you can't always rely on reviews and ads for information. Ask in a security forum that you trust if you are not sure. If you are unsure are looking for anti-spyware programs, you can find out if it is a rogue here:
http://www.spywarewarrior.com/rogue_anti-spyware.htm
Please consider using an alternate browser. Mozilla's Firefox browser is a very good alternative. In addition to being generally more secure than Internet Explorer, it has a very good built-in popup blocker and add-ons, like NoScripts, can make it even more secure. Opera is another good option.
If you are interested, Firefox may be downloaded from here
Opera is available here: http://www.opera.com/download/
Hopefully these steps will help to keep you error free. If you run into more difficulty, we will certainly do what we can to help.