Malware

Herm862001

New Member
Hi all, what is the best software to get rid of the now.theperfectupdate.org malware?
 

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We have a sticky for a reason.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

4.

Download OTL to your Desktop


•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

So in your original thread asking for help, please give us a short description of what the problem is and then post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL
 
A friend of mine was having issues with her Google docs being redirected as seen above.

ADWCleaner.txt
# AdwCleaner v4.201 - Logfile created 10/04/2015 at 14:49:08
# Updated 08/04/2015 by Xplode
# Database : 2015-04-08.1 [Server]
# Operating system : Windows 8.1 (x64)
# Username : Alexandra - MISSGINGER
# Running from : C:\Users\Alexandra\Downloads\adwcleaner_4.201.exe
# Option : Cleaning

***** [ Services ] *****


***** [ Files / Folders ] *****


***** [ Scheduled tasks ] *****


***** [ Shortcuts ] *****


***** [ Registry ] *****

Data Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyServer] - hxxp=127.0.0.1:47574
Data Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyEnable] - 1
Data Deleted : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings [ProxyOverride] - <-loopback>

***** [ Web browsers ] *****

-\\ Internet Explorer v11.0.9600.17416


-\\ Google Chrome v41.0.2272.118

[C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://search.aol.com/aol/search?q={searchTerms}
[C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Web Data] - Deleted [Search Provider] : hxxp://www.ask.com/web?q={searchTerms}

*************************

AdwCleaner[R0].txt - [8412 bytes] - [23/03/2015 22:41:32]
AdwCleaner[R1].txt - [1019 bytes] - [03/04/2015 10:27:27]
AdwCleaner[R2].txt - [1079 bytes] - [03/04/2015 10:29:36]
AdwCleaner[R3].txt - [1138 bytes] - [03/04/2015 10:31:01]
AdwCleaner[R4].txt - [1965 bytes] - [10/04/2015 14:46:54]
AdwCleaner[S0].txt - [8577 bytes] - [23/03/2015 22:45:13]
AdwCleaner[S1].txt - [1209 bytes] - [03/04/2015 10:31:37]
AdwCleaner[S2].txt - [1674 bytes] - [10/04/2015 14:49:08]

########## EOF - C:\AdwCleaner\AdwCleaner[S2].txt - [1733 bytes] ##########


JTR.txt
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 6.5.3 (04.07.2015:1)
OS: Windows 8.1 x64
Ran by Alexandra on Fri 04/10/2015 at 15:06:53.70
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys



~~~ Files



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Alexandra\AppData\Roaming\pcdr"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Fri 04/10/2015 at 15:09:15.35
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


MWB.txt
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 4/10/2015
Scan Time: 3:12:36 PM
Logfile: mwb.txt
Administrator: Yes

Version: 2.01.4.1018
Malware Database: v2015.04.10.06
Rootkit Database: v2015.03.31.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: Alexandra

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 339588
Time Elapsed: 9 min, 58 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

OTL.txt
OTL logfile created on: 4/10/2015 3:24:38 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Alexandra\Desktop
64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17690)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.88 Gb Total Physical Memory | 6.10 Gb Available Physical Memory | 77.38% Memory free
15.88 Gb Paging File | 14.03 Gb Available in Paging File | 88.30% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 922.17 Gb Total Space | 835.22 Gb Free Space | 90.57% Space Free | Partition Type: NTFS
Drive D: | 991.77 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF
Drive X: | 7.96 Gb Total Space | 0.72 Gb Free Space | 9.05% Space Free | Partition Type: NTFS
Drive Y: | 750.00 Mb Total Space | 459.06 Mb Free Space | 61.21% Space Free | Partition Type: NTFS

Computer Name: MISSGINGER | User Name: Alexandra | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - C:\Users\Alexandra\Desktop\OTL.exe (OldTimer Tools)
PRC - C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files (x86)\Dell Update\DellUpService.exe (Dell Inc.)
PRC - C:\Program Files (x86)\Dell Update\DellUpTray.exe (Dell Inc.)
PRC - C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
PRC - C:\Program Files (x86)\Dell Backup and Recovery\Components\DBRUpdate\DBRUpd.exe (SoftThinks - Dell)
PRC - C:\Program Files (x86)\Dell Backup and Recovery\Toaster.exe (SoftThinks - Dell)
PRC - C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe (SoftThinks SAS)
PRC - C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe (Motorola Solutions, Inc.)
PRC - C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe (Motorola Solutions, Inc.)
PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
PRC - C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel Corporation)
PRC - C:\Windows\SysWOW64\wbem\WmiPrvSE.exe (Microsoft Corporation)
PRC - C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe (DELL Inc.)
PRC - C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)


========== Modules (No Company Name) ==========

MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml.Linq\9b0c1539963f393f6641949a67757b8f\System.Xml.Linq.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\43edd630a9f8cd6ac38c527b106ec94f\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xaml\6281ab590224520bad7c4f5b3ef37575\System.Xaml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\70c6bf4a51d18b4a9a1805cd48d1caad\System.Windows.Forms.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Serv759bfb78#\2938a07c482f15730b58d0fddbf869d1\System.ServiceProcess.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.ServiceModel\055a9f703a30ece9cce1f6a130a296b5\System.ServiceModel.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Runteb92aa12#\ab763e7f2c7532e9fe8f587995105156\System.Runtime.Serialization.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Net.Http\f13998cc28c6bb3c3138398e19c0d631\System.Net.Http.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Management\8843bc51abc35b8247ffb506ef61d954\System.Management.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\8efdc7a3726640f79d9333da88accaf8\System.Drawing.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\00fc7d14bbb38db00e4103912c041adf\System.Configuration.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatioaec034ca#\eb62bc6e97d1d2aafbf3a101d7f029e1\PresentationFramework.Aero2.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\Presentatio5ae0f00f#\377e9afc870e7d53922fbcfd6023b2f7\PresentationFramework.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\PresentationCore\a1799dc618cfa61adb75b82311884c3d\PresentationCore.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\b8e2e79f70d09551560548cda72e2c51\WindowsBase.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\UIAutomationTypes\3be4139a741b447ab35a2c788a2f4559\UIAutomationTypes.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.IdentityModel\a027a5ca6358908b97b5085fb0464a36\System.IdentityModel.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servf73e6522#\9c83f0e7098f709abd115e29c73e601e\System.ServiceModel.Web.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Servd1dec626#\7159bb28e23de8ed898a2acb1dbfef6c\System.ServiceModel.Internals.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\SMDiagnostics\1c09d6db83322a23a1744d75c4836f85\SMDiagnostics.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\483443985708dc5439abe7fd6350abe4\System.Core.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\System\1c5fe4cb68f67046baec4c3a854f722f\System.ni.dll ()
MOD - C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\STRestoreAPI.dll ()
MOD - C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\c90ef9a73ea0044641d31b19023aad61\mscorlib.ni.dll ()
MOD - C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\zlib1.dll ()
MOD - C:\Program Files (x86)\Dell Backup and Recovery\Components\Restore\libxml2.dll ()


========== Services (SafeList) ==========

SRV:64bit: - (Dell Foundation Services) -- C:\Program Files\Dell\Dell Foundation Services\DFSSvc.exe (Dell)
SRV:64bit: - (DellDataVaultWiz) -- C:\Program Files\Dell\DellDataVault\DellDataVaultWiz.exe (Dell Inc.)
SRV:64bit: - (DellDataVault) -- C:\Program Files\Dell\DellDataVault\DellDataVault.exe (Dell Inc.)
SRV:64bit: - (ClickToRunSvc) -- C:\Program Files\Microsoft Office 15\ClientX64\OfficeClickToRun.exe (Microsoft Corporation)
SRV:64bit: - (WdNisSvc) -- C:\Program Files\Windows Defender\NisSrv.exe (Microsoft Corporation)
SRV:64bit: - (WinDefend) -- C:\Program Files\Windows Defender\MsMpEng.exe (Microsoft Corporation)
SRV:64bit: - (AudioEndpointBuilder) -- C:\Windows\SysNative\AudioEndpointBuilder.dll (Microsoft Corporation)
SRV:64bit: - (Dell Data Services) -- C:\Program Files\Dell\Dell Data Services\DDSSvc.exe (Dell)
SRV:64bit: - (IEEtwCollectorService) -- C:\Windows\SysNative\IEEtwCollector.exe (Microsoft Corporation)
SRV:64bit: - (lfsvc) -- C:\Windows\SysNative\GeofenceMonitorService.dll (Microsoft Corporation)
SRV:64bit: - (AppXSvc) -- C:\Windows\SysNative\AppXDeploymentServer.dll (Microsoft Corporation)
SRV:64bit: - (Netlogon) -- C:\Windows\SysNative\netlogon.dll (Microsoft Corporation)
SRV:64bit: - (PrintNotify) -- C:\Windows\SysNative\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV:64bit: - (SystemEventsBroker) -- C:\Windows\SysNative\SystemEventsBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (BrokerInfrastructure) -- C:\Windows\SysNative\bisrv.dll (Microsoft Corporation)
SRV:64bit: - (workfolderssvc) -- C:\Windows\SysNative\workfolderssvc.dll (Microsoft Corporation)
SRV:64bit: - (ZeroConfigService) -- C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe (Intel® Corporation)
SRV:64bit: - (MyWiFiDHCPDNS) -- C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe ()
SRV:64bit: - (EvtEng) -- C:\Program Files\Intel\WiFi\bin\EvtEng.exe (Intel(R) Corporation)
SRV:64bit: - (RegSrvc) -- C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe (Intel(R) Corporation)
SRV:64bit: - (LSM) -- C:\Windows\SysNative\lsm.dll (Microsoft Corporation)
SRV:64bit: - (AppReadiness) -- C:\Windows\SysNative\AppReadiness.dll (Microsoft Corporation)
SRV:64bit: - (Wcmsvc) -- C:\Windows\SysNative\wcmsvc.dll (Microsoft Corporation)
SRV:64bit: - (WSService) -- C:\Windows\SysNative\WSService.dll (Microsoft Corporation)
SRV:64bit: - (wlidsvc) -- C:\Windows\SysNative\wlidsvc.dll (Microsoft Corporation)
SRV:64bit: - (DeviceAssociationService) -- C:\Windows\SysNative\das.dll (Microsoft Corporation)
SRV:64bit: - (Intel(R) -- c:\Program Files\Intel\iCLS Client\SocketHeciServer.exe (Intel(R) Corporation)
SRV:64bit: - (Intel(R) -- c:\Program Files\Intel\iCLS Client\HeciServer.exe (Intel(R) Corporation)
SRV:64bit: - (WEPHOSTSVC) -- C:\Windows\SysNative\wephostsvc.dll (Microsoft Corporation)
SRV:64bit: - (EFS) -- C:\Windows\SysNative\efssvc.dll (Microsoft Corporation)
SRV:64bit: - (WiaRpc) -- C:\Windows\SysNative\wiarpc.dll (Microsoft Corporation)
SRV:64bit: - (svsvc) -- C:\Windows\SysNative\svsvc.dll (Microsoft Corporation)
SRV:64bit: - (fhsvc) -- C:\Windows\SysNative\fhsvc.dll (Microsoft Corporation)
SRV:64bit: - (NcaSvc) -- C:\Windows\SysNative\NcaSvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicvss) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmictimesync) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicshutdown) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicrdv) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmickvpexchange) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicheartbeat) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (vmicguestinterface) -- C:\Windows\SysNative\icsvc.dll (Microsoft Corporation)
SRV:64bit: - (smphost) -- C:\Windows\SysNative\smphost.dll (Microsoft Corporation)
SRV:64bit: - (ScDeviceEnum) -- C:\Windows\SysNative\ScDeviceEnum.dll (Microsoft Corporation)
SRV:64bit: - (KeyIso) -- C:\Windows\SysNative\keyiso.dll (Microsoft Corporation)
SRV:64bit: - (TimeBroker) -- C:\Windows\SysNative\TimeBrokerServer.dll (Microsoft Corporation)
SRV:64bit: - (netprofm) -- C:\Windows\SysNative\netprofmsvc.dll (Microsoft Corporation)
SRV:64bit: - (NcbService) -- C:\Windows\SysNative\ncbservice.dll (Microsoft Corporation)
SRV:64bit: - (VaultSvc) -- C:\Windows\SysNative\vaultsvc.dll (Microsoft Corporation)
SRV:64bit: - (DsmSvc) -- C:\Windows\SysNative\DeviceSetupManager.dll (Microsoft Corporation)
SRV:64bit: - (NcdAutoSetup) -- C:\Windows\SysNative\NcdAutoSetup.dll (Microsoft Corporation)
SRV:64bit: - (IAStorDataMgrSvc) -- C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe (Intel Corporation)
SRV:64bit: - (RtkAudioService) -- C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe (Realtek Semiconductor)
SRV:64bit: - (AERTFilters) -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe (Andrea Electronics Corporation)
SRV - (AVGIDSAgent) -- C:\Program Files (x86)\AVG\AVG2015\avgidsagent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) -- C:\Program Files (x86)\AVG\AVG2015\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (MBAMService) -- C:\Program Files (x86)\Malwarebytes Anti-Malware\mbamservice.exe (Malwarebytes Corporation)
SRV - (SupportAssistAgent) -- C:\Program Files (x86)\Dell\SupportAssistAgent\bin\SupportAssistAgent.exe (Dell Inc.)
SRV - (DellUpdate) -- C:\Program Files (x86)\Dell Update\DellUpService.exe (Dell Inc.)
SRV - (DellDigitalDelivery) -- C:\Program Files (x86)\Dell Digital Delivery\DeliveryService.exe (Dell Products, LP.)
SRV - (lfsvc) -- C:\Windows\SysWOW64\GeofenceMonitorService.dll (Microsoft Corporation)
SRV - (PrintNotify) -- C:\Windows\system32\spool\drivers\x64\3\PrintConfig.dll (Microsoft Corporation)
SRV - (SftService) -- C:\Program Files (x86)\Dell Backup and Recovery\SftService.exe (SoftThinks SAS)
SRV - (DellProdRegManager) -- C:\Program Files (x86)\Dell Product Registration\regmgrsvc.exe (Aviata, Inc.)
SRV - (Bluetooth OBEX Service) -- C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe (Motorola Solutions, Inc.)
SRV - (Bluetooth Device Monitor) -- C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe (Motorola Solutions, Inc.)
SRV - (My Dell Client Framework) -- C:\Program Files (x86)\Dell\My Dell Client Framework\Dell.ClientFramework.exe (Dell Inc.)
SRV - (LMS) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe (Intel Corporation)
SRV - (jhi_service) -- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\jhi_service.exe (Intel Corporation)
SRV - (cphs) -- C:\Windows\SysWOW64\IntelCpHeciSvc.exe (Intel Corporation)
SRV - (WysePocketCloud) -- C:\Program Files (x86)\Wyse\PocketCloud\PocketCloudService.exe ()
SRV - (StorSvc) -- C:\Windows\SysWOW64\StorSvc.dll (Microsoft Corporation)
SRV - (smphost) -- C:\Windows\SysWOW64\smphost.dll (Microsoft Corporation)
SRV - (WyseRemoteAccess) -- C:\Program Files (x86)\Wyse\PocketCloud\WyseRemoteAccess.exe (DELL Inc.)


========== Driver Services (SafeList) ==========

DRV:64bit: - (TrueSight) -- C:\Windows\SysNative\drivers\TrueSight.sys ()
DRV:64bit: - (AVGIDSDriver) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgwfpa) -- C:\Windows\SysNative\drivers\avgwfpa.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (MBAMWebAccessControl) -- C:\Windows\SysNative\drivers\mwac.sys (Malwarebytes Corporation)
DRV:64bit: - (MBAMProtector) -- C:\Windows\SysNative\drivers\mbam.sys (Malwarebytes Corporation)
DRV:64bit: - (Avgmfx64) -- C:\Windows\SysNative\drivers\avgmfx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (WdFilter) -- C:\Windows\SysNative\drivers\WdFilter.sys (Microsoft Corporation)
DRV:64bit: - (WdNisDrv) -- C:\Windows\SysNative\drivers\WdNisDrv.sys (Microsoft Corporation)
DRV:64bit: - (WdBoot) -- C:\Windows\SysNative\drivers\WdBoot.sys (Microsoft Corporation)
DRV:64bit: - (Avgloga) -- C:\Windows\SysNative\drivers\avgloga.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (DDDriver) -- C:\Windows\SysNative\drivers\DDDriver64Dcsa.sys (Dell Computer Corporation)
DRV:64bit: - (DellProf) -- C:\Windows\SysNative\drivers\DellProf.sys (Dell Computer Corporation)
DRV:64bit: - (ahcache) -- C:\Windows\SysNative\drivers\ahcache.sys (Microsoft Corporation)
DRV:64bit: - (AVGIDSHA) -- C:\Windows\SysNative\drivers\avgidsha.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (wpcfltr) -- C:\Windows\SysNative\drivers\wpcfltr.sys (Microsoft Corporation)
DRV:64bit: - (WFPLWFS) -- C:\Windows\SysNative\drivers\wfplwfs.sys (Microsoft Corporation)
DRV:64bit: - (Wof) -- C:\Windows\SysNative\drivers\wof.sys (Microsoft Corporation)
DRV:64bit: - (CLFS) -- C:\Windows\SysNative\drivers\clfs.sys (Microsoft Corporation)
DRV:64bit: - (RdpVideoMiniport) -- C:\Windows\SysNative\drivers\rdpvideominiport.sys (Microsoft Corporation)
DRV:64bit: - (sdbus) -- C:\Windows\SysNative\drivers\sdbus.sys (Microsoft Corporation)
DRV:64bit: - (pdc) -- C:\Windows\SysNative\drivers\pdc.sys (Microsoft Corporation)
DRV:64bit: - (intelpep) -- C:\Windows\SysNative\drivers\intelpep.sys (Microsoft Corporation)
DRV:64bit: - (Avgldx64) -- C:\Windows\SysNative\drivers\avgldx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (USBAAPL64) -- C:\Windows\SysNative\drivers\usbaapl64.sys (Apple, Inc.)
DRV:64bit: - (GPIOClx0101) -- C:\Windows\SysNative\drivers\msgpioclx.sys (Microsoft Corporation)
DRV:64bit: - (USBHUB3) -- C:\Windows\SysNative\drivers\USBHUB3.SYS (Microsoft Corporation)
DRV:64bit: - (spaceport) -- C:\Windows\SysNative\drivers\spaceport.sys (Microsoft Corporation)
DRV:64bit: - (NdisImPlatform) -- C:\Windows\SysNative\drivers\NdisImPlatform.sys (Microsoft Corporation)
DRV:64bit: - (ibtusb) -- C:\Windows\SysNative\drivers\ibtusb.sys (Intel Corporation)
DRV:64bit: - (NETwNb64) -- C:\Windows\SysNative\drivers\Netwbw02.sys (Intel Corporation)
DRV:64bit: - (Avgdiska) -- C:\Windows\SysNative\drivers\avgdiska.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (Avgrkx64) -- C:\Windows\SysNative\drivers\avgrkx64.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (btmhsf) -- C:\Windows\SysNative\drivers\btmhsf.sys (Motorola Solutions, Inc.)
DRV:64bit: - (btmaux) -- C:\Windows\SysNative\drivers\btmaux.sys (Motorola Solutions, Inc.)
DRV:64bit: - (ReFS) -- C:\Windows\SysNative\drivers\refs.sys (Microsoft Corporation)
DRV:64bit: - (SerCx2) -- C:\Windows\SysNative\drivers\SerCx2.sys (Microsoft Corporation)
DRV:64bit: - (BthLEEnum) -- C:\Windows\SysNative\drivers\BthLEEnum.sys (Microsoft Corporation)
DRV:64bit: - (VerifierExt) -- C:\Windows\SysNative\drivers\VerifierExt.sys (Microsoft Corporation)
DRV:64bit: - (sdstor) -- C:\Windows\SysNative\drivers\sdstor.sys (Microsoft Corporation)
DRV:64bit: - (USBXHCI) -- C:\Windows\SysNative\drivers\USBXHCI.SYS (Microsoft Corporation)
DRV:64bit: - (UCX01000) -- C:\Windows\SysNative\drivers\UCX01000.SYS (Microsoft Corporation)
DRV:64bit: - (stornvme) -- C:\Windows\SysNative\drivers\stornvme.sys (Microsoft Corporation)
DRV:64bit: - (BasicRender) -- C:\Windows\SysNative\drivers\BasicRender.sys (Microsoft Corporation)
DRV:64bit: - (terminpt) -- C:\Windows\SysNative\drivers\terminpt.sys (Microsoft Corporation)
DRV:64bit: - (MEIx64) -- C:\Windows\SysNative\drivers\TeeDriverx64.sys (Intel Corporation)
DRV:64bit: - (RSUSBVSTOR) -- C:\Windows\SysNative\drivers\RtsUVStor.sys (Realtek Semiconductor Corp.)
DRV:64bit: - (IntcDAud) -- C:\Windows\SysNative\drivers\IntcDAud.sys (Intel(R) Corporation)
DRV:64bit: - (igfx) -- C:\Windows\SysNative\drivers\igdkmd64.sys (Intel Corporation)
DRV:64bit: - (intaud_WaveExtensible) -- C:\Windows\SysNative\drivers\intelaud.sys (Intel Corporation)
DRV:64bit: - (iwdbus) -- C:\Windows\SysNative\drivers\iwdbus.sys (Intel Corporation)
DRV:64bit: - (SynTP) -- C:\Windows\SysNative\drivers\SynTP.sys (Synaptics Incorporated)
DRV:64bit: - (SmbDrvI) -- C:\Windows\SysNative\drivers\Smb_driver_Intel.sys (Synaptics Incorporated)
DRV:64bit: - (SmbDrv) -- C:\Windows\SysNative\drivers\Smb_driver_AMDASF.sys (Synaptics Incorporated)
DRV:64bit: - (Avgboota) -- C:\Windows\SysNative\drivers\avgboota.sys (AVG Technologies CZ, s.r.o.)
DRV:64bit: - (condrv) -- C:\Windows\SysNative\drivers\condrv.sys (Microsoft Corporation)
DRV:64bit: - (Fs_Rec) -- C:\Windows\SysNative\drivers\fs_rec.sys (Microsoft Corporation)
DRV:64bit: - (dam) -- C:\Windows\SysNative\drivers\dam.sys (Microsoft Corporation)
DRV:64bit: - (acpiex) -- C:\Windows\SysNative\drivers\acpiex.sys (Microsoft Corporation)
DRV:64bit: - (TPM) -- C:\Windows\SysNative\drivers\tpm.sys (Microsoft Corporation)
DRV:64bit: - (mvumis) -- C:\Windows\SysNative\drivers\mvumis.sys (Marvell Semiconductor, Inc.)
DRV:64bit: - (msgpiowin32) -- C:\Windows\SysNative\drivers\msgpiowin32.sys (Microsoft Corporation)
DRV:64bit: - (ebdrv) -- C:\Windows\SysNative\drivers\evbda.sys (Broadcom Corporation)
DRV:64bit: - (LSI_SAS2) -- C:\Windows\SysNative\drivers\lsi_sas2.sys (LSI Corporation)
DRV:64bit: - (LSI_SSS) -- C:\Windows\SysNative\drivers\lsi_sss.sys (LSI Corporation)
DRV:64bit: - (HpSAMD) -- C:\Windows\SysNative\drivers\HpSAMD.sys (Hewlett-Packard Company)
DRV:64bit: - (LSI_SAS3) -- C:\Windows\SysNative\drivers\lsi_sas3.sys (LSI Corporation)
DRV:64bit: - (ADP80XX) -- C:\Windows\SysNative\drivers\adp80xx.sys (PMC-Sierra)
DRV:64bit: - (b06bdrv) -- C:\Windows\SysNative\drivers\bxvbda.sys (Broadcom Corporation)
DRV:64bit: - (amdsbs) -- C:\Windows\SysNative\drivers\amdsbs.sys (AMD Technologies Inc.)
DRV:64bit: - (3ware) -- C:\Windows\SysNative\drivers\3ware.sys (LSI)
DRV:64bit: - (amdsata) -- C:\Windows\SysNative\drivers\amdsata.sys (Advanced Micro Devices)
DRV:64bit: - (EhStorTcgDrv) -- C:\Windows\SysNative\drivers\EhStorTcgDrv.sys (Microsoft Corporation)
DRV:64bit: - (EhStorClass) -- C:\Windows\SysNative\drivers\EhStorClass.sys (Microsoft Corporation)
DRV:64bit: - (amdxata) -- C:\Windows\SysNative\drivers\amdxata.sys (Advanced Micro Devices)
DRV:64bit: - (VSTXRAID) -- C:\Windows\SysNative\drivers\VSTXRAID.SYS (VIA Corporation)
DRV:64bit: - (UASPStor) -- C:\Windows\SysNative\drivers\uaspstor.sys (Microsoft Corporation)
DRV:64bit: - (stexstor) -- C:\Windows\SysNative\drivers\stexstor.sys (Promise Technology, Inc.)
DRV:64bit: - (storahci) -- C:\Windows\SysNative\drivers\storahci.sys (Microsoft Corporation)
DRV:64bit: - (SpbCx) -- C:\Windows\SysNative\drivers\SpbCx.sys (Microsoft Corporation)
DRV:64bit: - (SerCx) -- C:\Windows\SysNative\drivers\SerCx.sys (Microsoft Corporation)
DRV:64bit: - (UEFI) -- C:\Windows\SysNative\drivers\uefi.sys (Microsoft Corporation)
DRV:64bit: - (vpci) -- C:\Windows\SysNative\drivers\vpci.sys (Microsoft Corporation)
DRV:64bit: - (WpdUpFltr) -- C:\Windows\SysNative\drivers\WpdUpFltr.sys (Microsoft Corporation)
DRV:64bit: - (WSDPrintDevice) -- C:\Windows\SysNative\drivers\WSDPrint.sys (Microsoft Corporation)
DRV:64bit: - (BasicDisplay) -- C:\Windows\SysNative\drivers\BasicDisplay.sys (Microsoft Corporation)
DRV:64bit: - (HyperVideo) -- C:\Windows\SysNative\drivers\HyperVideo.sys (Microsoft Corporation)
DRV:64bit: - (mshidumdf) -- C:\Windows\SysNative\drivers\mshidumdf.sys (Microsoft Corporation)
DRV:64bit: - (acpitime) -- C:\Windows\SysNative\drivers\acpitime.sys (Microsoft Corporation)
DRV:64bit: - (acpipagr) -- C:\Windows\SysNative\drivers\acpipagr.sys (Microsoft Corporation)
DRV:64bit: - (BthAvrcpTg) -- C:\Windows\SysNative\drivers\BthAvrcpTg.sys (Microsoft Corporation)
DRV:64bit: - (kdnic) -- C:\Windows\SysNative\drivers\kdnic.sys (Microsoft Corporation)
DRV:64bit: - (gencounter) -- C:\Windows\SysNative\drivers\vmgencounter.sys (Microsoft Corporation)
DRV:64bit: - (npsvctrig) -- C:\Windows\SysNative\drivers\npsvctrig.sys (Microsoft Corporation)
DRV:64bit: - (bthhfhid) -- C:\Windows\SysNative\drivers\BthhfHid.sys (Microsoft Corporation)
DRV:64bit: - (hyperkbd) -- C:\Windows\SysNative\drivers\hyperkbd.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbGD) -- C:\Windows\SysNative\drivers\TsUsbGD.sys (Microsoft Corporation)
DRV:64bit: - (BthHFEnum) -- C:\Windows\SysNative\drivers\bthhfenum.sys (Microsoft Corporation)
DRV:64bit: - (TsUsbFlt) -- C:\Windows\SysNative\drivers\TsUsbFlt.sys (Microsoft Corporation)
DRV:64bit: - (hidi2c) -- C:\Windows\SysNative\drivers\hidi2c.sys (Microsoft Corporation)
DRV:64bit: - (dmvsc) -- C:\Windows\SysNative\drivers\dmvsc.sys (Microsoft Corporation)
DRV:64bit: - (netvsc) -- C:\Windows\SysNative\drivers\netvsc63.sys (Microsoft Corporation)
DRV:64bit: - (NdisVirtualBus) -- C:\Windows\SysNative\drivers\NdisVirtualBus.sys (Microsoft Corporation)
DRV:64bit: - (MsLldp) -- C:\Windows\SysNative\drivers\mslldp.sys (Microsoft Corporation)
DRV:64bit: - (Ndu) -- C:\Windows\SysNative\drivers\Ndu.sys (Microsoft Corporation)
DRV:64bit: - (FxPPM) -- C:\Windows\SysNative\drivers\fxppm.sys (Microsoft Corporation)
DRV:64bit: - (bcmfn2) -- C:\Windows\SysNative\drivers\bcmfn2.sys (Windows (R) Win 7 DDK provider)
DRV:64bit: - (iaStorAV) -- C:\Windows\SysNative\drivers\iaStorAV.sys (Intel Corporation)
DRV:64bit: - (iaStorA) -- C:\Windows\SysNative\drivers\iaStorA.sys (Intel Corporation)
DRV:64bit: - (iaLPSSi_GPIO) -- C:\Windows\SysNative\drivers\iaLPSSi_GPIO.sys (Intel Corporation)
DRV:64bit: - (iaLPSSi_I2C) -- C:\Windows\SysNative\drivers\iaLPSSi_I2C.sys (Intel Corporation)
DRV:64bit: - (RTL8168) -- C:\Windows\SysNative\drivers\Rt630x64.sys (Realtek )
DRV:64bit: - (athr) -- C:\Windows\SysNative\drivers\athw8x.sys (Qualcomm Atheros Communications, Inc.)
DRV:64bit: - (CLVirtualDrive) -- C:\Windows\SysNative\drivers\CLVirtualDrive.sys (CyberLink)
DRV:64bit: - (DellRbtn) -- C:\Windows\SysNative\drivers\DellRbtn.sys (OSR Open Systems Resources, Inc.)
DRV:64bit: - (GEARAspiWDM) -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys (GEAR Software Inc.)
DRV - (cleanhlp) -- C:\EEK\bin\cleanhlp64.sys (Emsisoft GmbH)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE:64bit: - HKLM\..\SearchScopes\{4ABE0020-F27D-44E3-8BE7-FE3EF3CF1374}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB
IE:64bit: - HKLM\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
IE - HKLM\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
IE - HKLM\..\SearchScopes\{4ABE0020-F27D-44E3-8BE7-FE3EF3CF1374}: "URL" = http://www.bing.com/search?q={searchTerms}&form=IE11TR&src=IE11TR&pc=DCJB

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://dell13.msn.com/?pc=DCJB
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/?pc=MSE1
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&src=IE-SearchBox&FORM=IE8SRC
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI ipt;version=4.0.5: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIIPT.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@intel-webapi.intel.com/Intel WebAPI updater: C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IPT\npIntelWebAPIUpdater.dll (Intel Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/Lync,version=15.0: C:\Program Files\Microsoft Office 15\root\VFS\ProgramFilesX86\Mozilla Firefox\plugins\npmeetingjoinpluginoc.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\Program Files\Microsoft Office 15\root\Office15\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.26.9\npGoogleUpdate3.dll (Google Inc.)



========== Chrome ==========

CHR - default_search_provider: ()
CHR - default_search_provider: search_url =
CHR - default_search_provider: suggest_url =
CHR - plugin: Error reading preferences file
CHR - Extension: No name found = C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Extensions\lccekmodgklaepjeofjdjpbminllajkg\0.3.0.2_0\
CHR - Extension: No name found = C:\Users\Alexandra\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.1.0.0_0\

O1 HOSTS File: ([2015/04/03 10:51:34 | 000,000,855 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2:64bit: - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll (Microsoft Corporation)
O2:64bit: - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\grooveex.dll (Microsoft Corporation)
O2 - BHO: (Lync Browser Helper) - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\ochelper.dll (Microsoft Corporation)
O2 - BHO: (Microsoft SkyDrive Pro Browser Helper) - {D0498E0A-45B7-42AE-A9AA-ABA463DBD3BF} - C:\Program Files\Microsoft Office 15\root\office15\grooveex.dll (Microsoft Corporation)
O4:64bit: - HKLM..\Run: [BTMTrayAgent] C:\Program Files (x86)\Intel\Bluetooth\btmshellex.dll (Motorola Solutions, Inc.)
O4:64bit: - HKLM..\Run: [HotKeysCmds] C:\Windows\SysNative\hkcmd.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IAStorIcon] C:\Program Files\Intel\Intel(R) Rapid Storage Technology\IAStorIconLaunch.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [IgfxTray] C:\Windows\SysNative\igfxtray.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [Persistence] C:\Windows\SysNative\igfxpers.exe (Intel Corporation)
O4:64bit: - HKLM..\Run: [QuickSet] c:\Program Files\Dell\QuickSet\quickset.exe (Dell Inc.)
O4:64bit: - HKLM..\Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RtHDVBg_PushButton] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe (Realtek Semiconductor)
O4:64bit: - HKLM..\Run: [RTHDVCPL] C:\Program Files\Realtek\Audio\HDA\RtkNGUI64.exe (Realtek Semiconductor)
O4 - HKLM..\Run: [AVG_UI] C:\Program Files (x86)\AVG\AVG2015\avgui.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [DropboxOEM] C:\Program Files (x86)\Dropbox\DropboxOEM\DropboxOEM.exe ()
O4 - HKLM..\Run: [IMSS] C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PIconStartup.exe (Intel Corporation)
O4 - HKCU..\RunOnce: [Application Restart #0] C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (Google Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: EnableCursorSuppression = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8:64bit: - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8:64bit: - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O8 - Extra context menu item: E&xport to Microsoft Excel - C:\Program Files\Microsoft Office 15\Root\Office15\EXCEL.EXE (Microsoft Corporation)
O8 - Extra context menu item: Se&nd to OneNote - C:\Program Files\Microsoft Office 15\Root\Office15\ONBttnIE.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnie.dll (Microsoft Corporation)
O9:64bit: - Extra Button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\ochelper.dll (Microsoft Corporation)
O9:64bit: - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9:64bit: - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesX64\Microsoft Office\Office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office 15\root\office15\onbttnie.dll (Microsoft Corporation)
O9 - Extra Button: Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\ochelper.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Lync Click to Call - {31D09BA0-12F5-4CCE-BE8A-2923E76605DA} - C:\Program Files\Microsoft Office 15\root\office15\ochelper.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\onbttnielinkednotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office 15\root\office15\onbttnielinkednotes.dll (Microsoft Corporation)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000008 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000008 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{44F0BC5A-02F1-4757-A15B-1ED27B49FD9E}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{F81F8704-33FF-4199-B59A-4CFC25CFCBC5}: DhcpNameServer = 192.168.2.1
O18:64bit: - Protocol\Handler\osf - No CLSID value found
O18 - Protocol\Handler\osf {D924BDC6-C83A-4BD5-90D0-095128A113D1} - C:\Program Files\Microsoft Office 15\root\office15\msosb.dll (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\System32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{e60dd14d-d1cf-11e4-827f-8019348a1be0}\Shell - "" = AutoRun
O33 - MountPoints2\{e60dd14d-d1cf-11e4-827f-8019348a1be0}\Shell\AutoRun\command - "" = "E:\LaunchU3.exe" -a
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2015/04/10 14:45:20 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\Alexandra\Desktop\OTL.exe
[2015/04/10 14:44:13 | 002,686,959 | ---- | C] (Thisisu) -- C:\Users\Alexandra\Desktop\JRT.exe
[2015/04/07 19:51:33 | 000,000,000 | --SD | C] -- C:\Windows\SysWow64\GWX
[2015/04/07 19:51:32 | 000,000,000 | --SD | C] -- C:\Windows\SysNative\GWX
[2015/04/03 11:20:24 | 000,000,000 | ---D | C] -- C:\Windows\SoftwareDistribution
[2015/04/03 10:56:08 | 000,000,000 | ---D | C] -- C:\Windows\SysNative\catroot2
[2015/04/03 10:50:50 | 000,000,000 | -H-D | C] -- C:\Program Files (x86)\Uninstall Information
[2015/04/03 10:37:21 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Tweaking.com
[2015/04/02 16:33:19 | 000,000,000 | ---D | C] -- C:\ProgramData\Avg_Update_0215pi
[2015/04/02 14:29:17 | 000,000,000 | ---D | C] -- C:\EEK
[2015/04/02 13:44:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2015/04/02 13:44:22 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Spybot - Search & Destroy 2
[2015/04/02 13:33:22 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Roaming\AVG
[2015/04/02 13:32:18 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Local\Avg
[2015/04/02 13:31:53 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG
[2015/04/02 12:56:30 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Roaming\AVG2015
[2015/04/02 12:55:59 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Roaming\TuneUp Software
[2015/04/02 12:55:59 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG
[2015/04/02 12:54:31 | 000,000,000 | -H-D | C] -- C:\$AVG
[2015/04/02 12:54:31 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2015
[2015/04/02 12:53:52 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AVG
[2015/04/02 12:53:07 | 000,000,000 | -H-D | C] -- C:\ProgramData\Common Files
[2015/04/02 12:53:07 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Local\MFAData
[2015/04/02 12:53:07 | 000,000,000 | ---D | C] -- C:\ProgramData\MFAData
[2015/04/02 12:53:07 | 000,000,000 | ---D | C] -- C:\Users\Alexandra\AppData\Local\Avg2015
[2015/04/02 12:36:24 | 000,000,000 | ---D | C] -- C:\RegBackup
[2015/04/02 12:09:31 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
[2015/04/02 12:00:10 | 000,000,000 | ---D | C] -- C:\ProgramData\IObit
[2015/04/02 12:00:08 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\IObit
[2015/04/02 11:55:27 | 000,000,000 | ---D | C] -- C:\ProgramData\RogueKiller
[2015/03/31 19:17:03 | 000,000,000 | ---D | C] -- C:\ProgramData\PC-Doctor for Windows
[2015/03/31 19:17:00 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2015/03/25 11:21:34 | 000,281,056 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys
[2015/03/23 22:46:17 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2015/03/23 22:41:26 | 000,000,000 | ---D | C] -- C:\AdwCleaner
[2015/03/19 16:05:44 | 000,289,248 | ---- | C] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgwfpa.sys
[2015/03/15 12:20:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\QR Code Maker and Decoder

========== Files - Modified Within 30 Days ==========

[2015/04/10 15:11:52 | 000,136,408 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\MBAMSwissArmy.sys
[2015/04/10 15:09:53 | 000,865,408 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2015/04/10 15:09:53 | 000,721,100 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2015/04/10 15:09:53 | 000,132,574 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2015/04/10 15:06:30 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2015/04/10 15:06:00 | 000,000,924 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2015/04/10 15:04:29 | 268,435,456 | -HS- | M] () -- C:\swapfile.sys
[2015/04/10 15:04:28 | 657,094,658 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2015/04/10 15:04:28 | 2477,121,535 | -HS- | M] () -- C:\hiberfil.sys
[2015/04/10 14:57:19 | 000,000,928 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2015/04/10 14:45:20 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Alexandra\Desktop\OTL.exe
[2015/04/10 14:44:15 | 002,686,959 | ---- | M] (Thisisu) -- C:\Users\Alexandra\Desktop\JRT.exe
[2015/04/10 14:40:53 | 000,000,020 | ---- | M] () -- C:\Users\Alexandra\AppData\Roaming\appdataFr3.bin
[2015/04/07 00:59:17 | 000,002,205 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2015/04/03 11:29:09 | 000,493,392 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2015/04/03 10:51:34 | 000,000,855 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
[2015/04/03 10:44:26 | 000,865,408 | ---- | M] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2015/04/03 10:38:41 | 000,000,207 | ---- | M] () -- C:\Windows\tweaking.com-regbackup-MISSGINGER-Microsoft-Windows-8.1-(64-bit).dat
[2015/04/02 12:55:59 | 000,000,983 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2015.lnk
[2015/04/02 12:36:27 | 000,000,207 | ---- | M] () -- C:\Windows\tweaking.com-regbackup-MISSGINGER-Windows-8.1-(64-bit).dat
[2015/04/02 12:09:13 | 000,107,736 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2015/04/02 11:55:30 | 000,035,064 | ---- | M] () -- C:\Windows\SysNative\drivers\TrueSight.sys
[2015/03/25 11:21:34 | 000,281,056 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgidsdrivera.sys
[2015/03/23 20:29:02 | 000,001,116 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2015/03/19 16:05:44 | 000,289,248 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Windows\SysNative\drivers\avgwfpa.sys
[2015/03/17 06:15:40 | 000,064,216 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mwac.sys
[2015/03/17 06:15:24 | 000,025,816 | ---- | M] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys

========== Files Created - No Company Name ==========

[2015/04/03 10:38:41 | 000,000,207 | ---- | C] () -- C:\Windows\tweaking.com-regbackup-MISSGINGER-Microsoft-Windows-8.1-(64-bit).dat
[2015/04/03 10:32:47 | 657,094,658 | ---- | C] () -- C:\Windows\MEMORY.DMP
[2015/04/02 12:55:59 | 000,000,983 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2015.lnk
[2015/04/02 12:36:27 | 000,000,207 | ---- | C] () -- C:\Windows\tweaking.com-regbackup-MISSGINGER-Windows-8.1-(64-bit).dat
[2015/04/02 11:55:30 | 000,035,064 | ---- | C] () -- C:\Windows\SysNative\drivers\TrueSight.sys
[2015/03/13 22:20:12 | 000,396,419 | ---- | C] () -- C:\Windows\SysNative\ApnDatabase.xml
[2015/02/02 19:50:31 | 000,000,020 | ---- | C] () -- C:\Users\Alexandra\AppData\Roaming\appdataFr3.bin
[2014/12/31 16:49:41 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2014/11/04 19:12:06 | 000,865,408 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2014/11/04 19:03:07 | 000,000,000 | -H-- | C] () -- C:\ProgramData\DP45977C.lfl
[2014/10/30 01:11:19 | 000,343,040 | ---- | C] () -- C:\Windows\SysWow64\igdmd32.dll
[2014/10/30 01:11:15 | 000,180,736 | ---- | C] () -- C:\Windows\SysWow64\igdde32.dll
[2014/10/30 01:11:15 | 000,142,848 | ---- | C] () -- C:\Windows\SysWow64\igdail32.dll
[2014/03/18 05:55:05 | 000,002,255 | ---- | C] () -- C:\Windows\SysWow64\WimBootCompress.ini
[2014/03/18 05:54:40 | 000,103,936 | ---- | C] () -- C:\Windows\SysWow64\OEMLicense.dll
[2013/08/27 18:00:08 | 000,001,536 | ---- | C] () -- C:\Windows\SysWow64\IusEventLog.dll
[2013/08/22 11:36:43 | 000,215,943 | ---- | C] () -- C:\Windows\SysWow64\dssec.dat
[2013/08/22 11:36:42 | 000,000,741 | ---- | C] () -- C:\Windows\SysWow64\NOISE.DAT
[2013/08/22 10:46:23 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2013/08/22 03:01:23 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2013/08/21 23:32:36 | 000,046,080 | ---- | C] () -- C:\Windows\SysWow64\BWContextHandler.dll
[2013/08/21 19:55:20 | 000,364,544 | ---- | C] () -- C:\Windows\SysWow64\msjetoledb40.dll
[2013/08/21 19:52:39 | 000,673,088 | ---- | C] () -- C:\Windows\SysWow64\mlang.dat

========== ZeroAccess Check ==========

[2014/12/25 18:24:28 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2015/02/12 13:40:58 | 022,291,584 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2015/02/12 13:34:06 | 019,731,824 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2013/08/22 05:49:49 | 000,921,088 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2013/08/21 22:45:10 | 000,691,712 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2013/08/22 05:45:17 | 000,483,840 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2015/04/02 13:33:22 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\AVG
[2015/04/02 12:56:30 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\AVG2015
[2015/02/23 22:24:32 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\Dropbox
[2014/12/25 18:23:46 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\DropboxOEM
[2014/12/29 21:39:02 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\OpenSoftwareUpdater
[2015/04/02 12:55:59 | 000,000,000 | ---D | M] -- C:\Users\Alexandra\AppData\Roaming\TuneUp Software

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 220 bytes -> C:\Users\Alexandra\OneDrive:ms-properties

< End of report >
 
OTL Extras logfile created on: 4/10/2015 3:24:38 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Alexandra\Desktop
64bit- An unknown product (Version = 6.2.9200) - Type = NTWorkstation
Internet Explorer (Version = 9.11.9600.17690)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

7.88 Gb Total Physical Memory | 6.10 Gb Available Physical Memory | 77.38% Memory free
15.88 Gb Paging File | 14.03 Gb Available in Paging File | 88.30% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 922.17 Gb Total Space | 835.22 Gb Free Space | 90.57% Space Free | Partition Type: NTFS
Drive D: | 991.77 Mb Total Space | 0.00 Mb Free Space | 0.00% Space Free | Partition Type: UDF
Drive X: | 7.96 Gb Total Space | 0.72 Gb Free Space | 9.05% Space Free | Partition Type: NTFS
Drive Y: | 750.00 Mb Total Space | 459.06 Mb Free Space | 61.21% Space Free | Partition Type: NTFS

Computer Name: MISSGINGER | User Name: Alexandra | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
.url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
.html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = ChromeHTML] -- Reg Error: Key error. File not found

========== Shell Spawning ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
htmlfile [edit] -- Reg Error: Key error.
htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "%systemroot%\system32\rundll32.exe" "%systemroot%\system32\mshtml.dll",PrintHTML "%1"
http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\OpenWith.exe "%1" (Microsoft Corporation)
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [explore] -- Reg Error: Value error.
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

========== Security Center Settings ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"VistaSp1" = AC 1C AE C5 46 9F CE 01 [binary data]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade]
"UpgradeTime" = [binary data]

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Upgrade]
"UpgradeTime" = Reg Error: Unknown registry data type -- File not found

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0C16A150-2A85-4A75-A07E-0F40AB3FF1C2}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{0E1DECC0-AC55-4A53-8F0E-4BA7CCEB5BB0}" = lport=445 | protocol=6 | dir=in | app=system |
"{0EAC3EBB-9540-4A58-8ABC-E683570AB6BF}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{166E48AA-B4C9-4E9A-98CE-2CF0E0D3BBCB}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office 15\root\office15\outlook.exe |
"{22FF0810-804D-4CEE-A6A1-61B64B158CF4}" = rport=137 | protocol=17 | dir=out | app=system |
"{2488C8E2-5340-4A33-92CE-AF275238D133}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{37F19690-5BB2-44EC-AC5E-A1EADD6C4511}" = lport=139 | protocol=6 | dir=in | app=system |
"{3F417902-30FF-49AB-AB45-160B157DA5A4}" = lport=138 | protocol=17 | dir=in | app=system |
"{4DD0AE74-3B60-43EA-8C03-4837D83085A6}" = rport=138 | protocol=17 | dir=out | app=system |
"{4DE4F144-C0AC-4504-9195-2ED511EFEAAB}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{5506FB4A-BF33-4DF5-8DA2-DEFD96D0ED58}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{57BDE062-6AA0-402F-A42D-F85EBB642BC8}" = lport=137 | protocol=17 | dir=in | app=system |
"{5F90E34E-D102-4458-9B69-4295211B0D39}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{61BF9E70-49CB-4931-9FCB-5D41CAB797BD}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{6441A857-2BE2-4F80-9CD3-D4938E6718C9}" = rport=445 | protocol=6 | dir=out | app=system |
"{6658B66C-B276-4EF6-88A7-7D77CD16B63F}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{6A6029CF-6A90-4DB0-98BC-CED3081D0D37}" = lport=2869 | protocol=6 | dir=in | app=system |
"{6D59CBDB-2B46-4FEC-B78F-EA79758325F9}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{77E62E33-EDAE-48E7-8C60-E79FACCBD883}" = lport=138 | protocol=17 | dir=in | app=system |
"{829ED40A-1407-4144-8486-EF6C3C376EE7}" = rport=2177 | protocol=17 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{85F9AB83-2664-4259-AA2F-29FE565299CD}" = lport=137 | protocol=17 | dir=in | app=system |
"{86B8CA50-B459-4E0F-9C97-3CE2E4D7242F}" = rport=139 | protocol=6 | dir=out | app=system |
"{94CC00C2-03E3-46D4-834E-CA95C9EDEEE6}" = lport=445 | protocol=6 | dir=in | app=system |
"{98ABA091-75FE-4FB9-BDD8-DC022AB2E968}" = lport=2177 | protocol=6 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{9A0012EF-F83D-4BA2-84C5-52553771C48F}" = rport=2177 | protocol=6 | dir=out | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{9FF876A7-E40A-47E5-BFBA-68F4057138AD}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{AE80FBC8-018A-4303-A664-7C9AF2E73ADE}" = rport=137 | protocol=17 | dir=out | app=system |
"{BE0A29D4-E118-41D9-8A5D-5B23E34C7140}" = rport=10243 | protocol=6 | dir=out | app=system |
"{C2D1A823-95FC-4BE3-846A-37ABE0DB6E09}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{C385CA04-D3C8-466E-BAC6-81355CC5ADFC}" = lport=10243 | protocol=6 | dir=in | app=system |
"{C39CC353-680F-4291-8592-5DB876A8F2FB}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{CAC086CD-D6FA-4F07-9DAD-0315323FADB5}" = rport=138 | protocol=17 | dir=out | app=system |
"{CD417129-40AB-4539-9A24-8DCE1B7C43E8}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{D100A445-0CA3-40BA-B3A2-043CD48C88C2}" = lport=139 | protocol=6 | dir=in | app=system |
"{D1BE0AB6-39BE-4097-AB10-BD60BA3154FD}" = lport=5353 | protocol=17 | dir=in | app=c:\program files (x86)\google\chrome\application\chrome.exe |
"{D45F9354-D5BA-48FD-B109-6F9491D41D89}" = rport=10243 | protocol=6 | dir=out | app=system |
"{D4B3E8BC-BC45-4B07-B76A-92A9C4664F8C}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{D89EE6B7-D188-4DA2-A9F4-0CE870445286}" = lport=2869 | protocol=6 | dir=in | app=system |
"{E6F28E8D-EAAC-42C9-9F3E-AFA70969C183}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | [email protected],-28539 |
"{EA51D4BF-6EE6-4D54-A3A4-969C2CBC2397}" = rport=445 | protocol=6 | dir=out | app=system |
"{F4CA97EA-40DB-4C53-B8F1-5C0A4C1382ED}" = lport=10243 | protocol=6 | dir=in | app=system |
"{F63FC0AF-A2F7-49FB-8D4B-B8D41B973423}" = rport=139 | protocol=6 | dir=out | app=system |
"{F7D1193F-71F1-4FB4-90FD-DCBC1E86F633}" = lport=2177 | protocol=17 | dir=in | svc=qwave | app=%systemroot%\system32\svchost.exe |
"{F85938EE-89BF-465F-8994-50CBC6D4C0C1}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{0152A87E-ED39-4AD2-A7D0-FB77A40E0E60}" = dir=out | name=@{microsoft.xboxlivegames_2.0.139.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.xboxlivegames/resources/34150} |
"{0725483C-4D95-4CC3-9B83-63F53FDCD41F}" = dir=out | name=@{microsoft.bingmaps_2.0.2009.2356_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingmaps/resources/appdisplayname} |
"{0AA8372D-E301-4B0E-B4D3-7843FA5C4B40}" = dir=in | name=mcafee® central for dell |
"{0B58BF34-4E50-491E-9EA9-CAD55A258351}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{0D7ACA47-DAA3-49B8-9DE7-07B0702D92A6}" = protocol=58 | dir=in | [email protected],-28545 |
"{0E5F66F3-107E-4C50-B465-36AE121CD1EE}" = dir=out | name=adobe revel |
"{106BBE23-FF3F-4C29-B344-7F964F981AB0}" = dir=out | name=@{microsoft.bingtranslator_1.12.0.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingtranslator/resources/appname} |
"{137E8B30-2159-4DAF-A74C-F89904DAD30E}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{144C53F5-3A72-4800-970E-5C45232A33F4}" = dir=out | name=twitter |
"{190E7005-AE4C-4F7B-8AD1-A66CFFBA9618}" = dir=in | name=adobe revel |
"{1912C3E4-2315-4DFE-A3AE-C29389573725}" = protocol=6 | dir=out | app=system |
"{1BA4B048-508B-417F-887B-615D43B80A6C}" = dir=out | name=windows_ie_ac_001 |
"{21B4BA56-4124-4255-87E6-02D97BB18B83}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{2947272A-4F67-4A0F-A825-E1B7D81B7F12}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{2A07A175-7D28-4CEC-8CF9-5072D80385D6}" = dir=out | name=dell shop |
"{2AF83A44-3199-4E83-BF87-3F6C73BB3B6D}" = dir=out | name=onenote |
"{2C1D8AB5-B567-44B6-9591-4564108FDC46}" = protocol=58 | dir=out | [email protected],-28546 |
"{2F9B132C-A234-46D0-8367-65D0DA51DFC4}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgemca.exe |
"{33FA78CF-D105-4576-8216-DFE34C56542C}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{355B0279-78C0-4BA5-ADB2-8EF088A1A789}" = protocol=6 | dir=in | app=c:\program files\microsoft office 15\root\office15\ucmapi.exe |
"{383EA6B7-B9C9-42C8-88DE-5CDFAE2CC35A}" = dir=out | name=@{microsoft.windowsreadinglist_6.3.9600.16384_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsreadinglist/resources/apppackagename} |
"{39EBAE89-EF14-459F-A653-6EE1F44DF6B5}" = dir=out | name=kindle |
"{3ACE5822-1254-44D4-85DB-262C07F80886}" = dir=in | name=@{microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"{3ECEE1FC-F9F3-40E3-9F80-2FBDF34EFA15}" = dir=in | name=skype |
"{3EF470AD-1395-4490-8492-B5FD1BB9CEAE}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgdiagex.exe |
"{3FCA2223-38AC-46B7-BBAE-C645155D651F}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{4282FE99-8560-4BC7-9576-5F3ED84E263F}" = dir=in | name=checkpoint.vpn |
"{440930F4-6E1A-4116-9E73-DAEBFB8712B6}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{4E6BEBD8-5926-47E7-AD40-139ABDC85BFF}" = protocol=6 | dir=in | app=c:\program files\microsoft office 15\root\office15\lync.exe |
"{4E7AAD25-1B83-4013-B6FF-ED72ED161EB3}" = dir=out | name=touch for instagram |
"{4FF1D99A-2049-4B2E-982D-301632A432D9}" = dir=in | name=skype |
"{5158FFA2-3057-4AE7-8DAA-7D7DAE2DFB94}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{548DCF8C-BFF2-4BA4-AA88-FBAF9AC8BCC6}" = dir=in | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} |
"{560448D6-095C-4907-B046-AC7F710701A7}" = dir=in | name=sonicwall.mobileconnect |
"{5C10ADA3-1D1A-44CA-AFC0-82E4CC79BACD}" = protocol=17 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{5C2D8030-1DEF-4326-8D33-8E2C71365BA9}" = dir=in | app=c:\program files\intel\wifi\bin\pandhcpdns.exe |
"{5CAC9A75-95A1-4DA1-A784-5486B6017F49}" = dir=in | app=c:\program files (x86)\cyberlink\powerdirector10\pdr10.exe |
"{5ED6C03C-A4D2-44E3-AD25-D7F77481FDCE}" = dir=in | app=c:\program files (x86)\cyberlink\powerdvd12\movie\powerdvd cinema\powerdvdcinema12.exe |
"{5F4632C0-D5B1-40C3-B0D9-E3A759C81B9E}" = dir=out | name=sonicwall.mobileconnect |
"{5F469EE9-888B-4C55-9418-8CADE9CB2AE3}" = dir=out | name=@{microsoft.bingfinance_3.0.1.174_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfinance/resources/apptitle} |
"{6085AACB-2344-429C-9DB5-895E6F947325}" = dir=out | name=ebay |
"{62C0D405-6F55-4B32-A37E-41106B2995BD}" = dir=out | name=@{microsoft.xboxlivegames_2.0.20.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.xboxlivegames/resources/34150} |
"{6320DE48-0C7F-4785-9B21-8C650772D0D8}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{633D966F-FEAC-48ED-91BE-6148C8209AD7}" = dir=out | name=dropbox |
"{63E3E7B6-0161-4BF7-B01D-AB73BB56B877}" = protocol=17 | dir=in | app=c:\program files\microsoft office 15\root\office15\ucmapi.exe |
"{6421BBE9-11B8-4EC8-A1EB-F810DA72F37B}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{65A7C208-6FE6-4C22-BE47-9F3E83044C8C}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{6604ACBE-0CE6-4814-AAB3-9CDB4526FFD0}" = dir=out | name=@{microsoft.bingfoodanddrink_3.0.1.177_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfoodanddrink/resources/apptitlewithbranding} |
"{66BE11F1-510F-4C1D-AA61-D7B97206CFEE}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{676C940D-A76E-48D0-A9EB-44AAE81FA618}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{69505689-F661-448D-B03B-00C724D8DC1F}" = dir=in | app=c:\program files (x86)\wyse\pocketcloud\wyseremoteaccess.exe |
"{6B6B9971-92E3-466F-A84D-F190184EE7D4}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{6F0FD356-6878-4D75-A985-DEA151D59BB2}" = dir=out | name=@{microsoft.zunemusic_2.6.672.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunemusic/resources/ids_manifest_music_app_name} |
"{70FAF696-C79D-4CD6-8F10-C12D5599D3DA}" = dir=in | name=@{microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"{7292E274-21C9-45C1-9F34-43483375E9B2}" = dir=out | name=@{microsoft.bingtravel_3.0.4.309_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingtravel/resources/brandedapptitle} |
"{74EEFFA1-EB0D-4E4B-985B-BBB322A14022}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{765121A1-9431-4E6A-92DD-D958537A1DAF}" = dir=out | name=@{microsoft.bingtravel_3.0.1.174_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingtravel/resources/apptitle} |
"{7B68AC58-CD46-4ADC-B417-6B56242CAFC9}" = dir=out | name=flipboard |
"{7C7E35C1-A8C3-413F-8D9A-543C66CF7BEC}" = dir=in | name=onenote |
"{8382A795-E6B7-4B5E-8F71-7DDFC3A9BFA8}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgmfapx.exe |
"{850FB24E-DFBA-489C-B8DA-B50B2CD2261E}" = dir=out | name=@{microsoft.zunemusic_2.2.41.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunemusic/resources/ids_manifest_music_app_name} |
"{86FA628E-FBE4-40FE-98B6-4507BF710198}" = protocol=17 | dir=in | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{88B5BADF-64A3-4C4F-BC0C-F97738A7FEA1}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{8BC12487-BBB7-4EB6-AAC1-431B2C98AD59}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgnsa.exe |
"{8E9D6CA0-6BA0-4EFF-948B-C21C15E31392}" = dir=in | app=c:\program files (x86)\wyse\pocketcloud\pocketclouddesktopapp.exe |
"{8F01AC1B-AEF9-495C-AB09-DF2615BC5DDB}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{9245CCD8-9AF0-40DE-A368-8434B240CF0A}" = protocol=6 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{9439211C-C92A-4517-A18C-6D209AD6CA4E}" = dir=out | name=@{microsoft.bingsports_3.0.4.298_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingsports/resources/brandedapptitle} |
"{96410233-95BE-493B-8A3C-F68FD18064E4}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{9786B292-C1EA-446A-B9EB-132B0FD259E9}" = dir=out | name=@{microsoft.bingfinance_3.0.4.298_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfinance/resources/brandedapptitle} |
"{978E0E43-A5A7-45D6-825D-5792D212FC82}" = protocol=58 | dir=out | [email protected],-28546 |
"{99DC852E-60B8-46C2-B810-B3AA5DCE2F23}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgnsa.exe |
"{9C6EF5A0-2FB6-424F-8A3E-0B2849B86A25}" = protocol=1 | dir=in | [email protected],-28543 |
"{9CE53340-D03F-4640-8FA6-C4376057D3E0}" = dir=out | name=hp all-in-one printer remote |
"{9E3D57FC-7C37-4424-9352-4831E97D029D}" = dir=out | name=@{c:\windows\winstore\resources.pri?ms-resource://winstore/resources/displayname} |
"{A05CC6EE-E547-407F-9EBC-FFAD32EFB060}" = dir=out | name=@{microsoft.windowscommunicationsapps_17.4.9600.16384_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"{A19CF311-9FAF-485F-96F7-D403EB554B81}" = dir=out | name=@{microsoft.bingweather_3.0.4.298_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingweather/resources/brandedapptitle} |
"{AAF12D26-6209-4D5E-BB5D-F4D7DB8253D0}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgmfapx.exe |
"{B1476847-1BD3-4309-9917-615C1B001B81}" = dir=out | name=@{microsoft.bingweather_3.0.1.174_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingweather/resources/apptitle} |
"{B1B44656-B0F9-4036-ABC6-DE27A30CB323}" = dir=in | name=@{microsoft.windowsreadinglist_6.3.9654.20540_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsreadinglist/resources/apppackagename} |
"{B448CFCA-F144-4E2F-A1A8-A8D0938562E2}" = dir=in | name=dell shop |
"{B4CAD245-DD01-4A1A-8F18-5A31ADD13659}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{B7E17F99-E727-430E-9373-46F56A15B586}" = dir=out | name=@{microsoft.zunevideo_2.2.41.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunevideo/resources/ids_manifest_video_app_name} |
"{BA76B5EA-28B1-4B7C-A64C-E9979E95C000}" = protocol=6 | dir=in | app=c:\program files (x86)\bonjour\mdnsresponder.exe |
"{BFDF965F-67BF-4131-9730-AB3C879CD3EC}" = protocol=6 | dir=in | app=c:\program files (x86)\avg\avg2015\avgemca.exe |
"{C0A6FE5E-06E4-4EFE-9449-6FEF41052543}" = protocol=1 | dir=out | [email protected],-28544 |
"{C166BAB6-C94C-4B0C-9F1D-FEB738A997AB}" = protocol=6 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{C2C57871-0557-4B5B-901D-442667524AE0}" = dir=in | app=c:\program files (x86)\itunes\itunes.exe |
"{C57078E9-EECA-4A76-B549-3458347D48EA}" = protocol=17 | dir=in | app=c:\program files (x86)\avg\avg2015\avgdiagex.exe |
"{C86B2B71-0967-4028-9CA6-43C3873B7FA5}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{C8AC280F-0947-41FD-8B95-E09590A023F3}" = dir=out | name=@{microsoft.zunevideo_2.6.434.0_x64__8wekyb3d8bbwe?ms-resource://microsoft.zunevideo/resources/ids_manifest_video_app_name} |
"{D1958C85-DC70-485D-987F-8C8D17276AD8}" = dir=in | name=hp all-in-one printer remote |
"{D1BDC73E-C049-4FC3-847C-48BB256472CF}" = dir=out | name=amazon |
"{D3CE1113-17E5-47FD-A1A1-D793434E8694}" = dir=out | name=@{microsoft.windowscommunicationsapps_17.5.9600.20689_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowscommunicationsapps/resources/communicationspackagename} |
"{D6980480-941A-4DF6-AB81-3734ECD3D779}" = dir=out | name=junipernetworks.junospulsevpn |
"{DA1BBC98-EB79-4A3F-BF69-C1CC476E7C33}" = dir=out | name=@{microsoft.binghealthandfitness_3.0.1.176_x64__8wekyb3d8bbwe?ms-resource://microsoft.binghealthandfitness/resources/apptitle} |
"{DB59588E-ED90-4C47-A7B5-7929DD0C0BD2}" = dir=out | name=checkpoint.vpn |
"{DBC6D64E-4229-41BA-894C-530EDF6162EF}" = dir=out | name=skype |
"{DCFACEAD-9CD8-4119-A0C6-ECD47501AD73}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{DEC1F62D-9BDD-4648-B9A6-D376CA404D1A}" = dir=out | name=@{microsoft.bingsports_3.0.1.174_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingsports/resources/bingsports} |
"{E28A4901-482B-4553-92D5-E41D8FB14B79}" = dir=out | name=mcafee® central for dell |
"{E333CB61-3EE8-4882-B463-0EC72B0B1242}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{E37E8688-FE0C-47B8-BAEE-3C8245FDA3DC}" = dir=out | name=@{microsoft.bingnews_3.0.4.268_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingnews/resources/brandedapptitle} |
"{E49D1ECF-D6F7-401C-9060-AF88F09EC1CF}" = dir=out | name=@{microsoft.windowsreadinglist_6.3.9654.20540_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsreadinglist/resources/apppackagename} |
"{E6F3921B-70D2-43AF-918D-39B23E3E5545}" = protocol=6 | dir=out | app=system |
"{E77E2F84-3A96-4698-A0E0-53AC75B5AA06}" = dir=out | name=@{microsoft.bingnews_3.0.1.174_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingnews/resources/news} |
"{E7B85CED-B4D7-426B-8FB3-326763A0A295}" = dir=out | name=@{microsoft.binghealthandfitness_3.0.4.309_x64__8wekyb3d8bbwe?ms-resource://microsoft.binghealthandfitness/resources/apptitle} |
"{E9B7E4C3-1AB6-4797-B8BB-D255C7FA76A6}" = protocol=6 | dir=in | app=%programfiles%\windows media player\wmpnetwk.exe |
"{E9D3BAA0-76B7-4777-BB75-7F994E18612F}" = protocol=17 | dir=in | app=c:\program files\microsoft office 15\root\office15\lync.exe |
"{EC799E33-72BA-42D7-9127-DEFE68F9799D}" = dir=in | name=junipernetworks.junospulsevpn |
"{ED0A56D2-D2DC-43D9-98B5-6FE0473B302C}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmpnetwk.exe |
"{ED807402-BF6D-4888-ACEE-089BD71E5765}" = protocol=17 | dir=out | app=%programfiles%\windows media player\wmplayer.exe |
"{F019D9AD-5800-4B0B-B414-517FF77AEB76}" = dir=out | name=@{microsoft.bingmaps_2.1.3230.2048_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingmaps/resources/appdisplayname} |
"{F0969D65-628C-42ED-8114-E65F070038F4}" = dir=out | name=windows_ie_ac_001 |
"{F1FFB6A2-1502-4DC4-80E6-29CC0E6F6B91}" = protocol=1 | dir=out | [email protected],-28544 |
"{F3D10E5C-EA72-4A96-9513-2A9FBE81A7D1}" = protocol=58 | dir=in | [email protected],-28545 |
"{F460A4C3-06A0-4302-8FCC-DC0EF126D025}" = protocol=17 | dir=out | app=%programfiles(x86)%\windows media player\wmplayer.exe |
"{F55FE2E3-9C5B-432E-9DD3-32AE7B7B9DC5}" = dir=out | name=skype |
"{F64300AD-D559-4000-BD45-0997BCC8E70A}" = dir=out | name=f5.vpn.client |
"{F77E5446-4378-4E99-8B7A-7061AAAEA193}" = dir=in | name=f5.vpn.client |
"{F8709567-33D0-46E9-AA4F-AC18CFB54595}" = protocol=1 | dir=in | [email protected],-28543 |
"{FAA0857B-6AC1-4BDE-8E14-9D172E0A194D}" = dir=out | name=@{microsoft.bingfoodanddrink_3.0.4.313_x64__8wekyb3d8bbwe?ms-resource://microsoft.bingfoodanddrink/resources/apptitlewithbranding} |
"{FC1759E7-36E8-46F4-82F1-D402E08C41B7}" = protocol=17 | dir=in | app=%programfiles%\windows media player\wmplayer.exe |
"{FDBF22E2-B6B1-4194-A4EB-10F4FDD5563A}" = dir=in | name=@{microsoft.windowsreadinglist_6.3.9600.16384_x64__8wekyb3d8bbwe?ms-resource://microsoft.windowsreadinglist/resources/apppackagename} |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{1D8E6291-B0D5-35EC-8441-6616F567A0F7}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219
"{29ffa81d-238c-46ef-9241-6de6c34a2447}" = Intel(R) PRO/Wireless Driver
"{2ABBBD91-91E5-4AD7-929A-FE15D1DC0576}" = iTunes
"{2E55EEFD-2162-4A7D-9158-EDB0305603A6}" = Dell Data Vault
"{302600C1-6BDF-4FD1-1406-148929CC1385}" = Intel(R) Wireless Bluetooth(R)(patch version 17.0.1427.2)
"{409CB30E-E457-4008-9B1A-ED1B9EA21140}" = Intel(R) Rapid Storage Technology
"{4FA46463-669C-4DDB-B444-DCB99C0E4CFA}" = AVG 2015
"{6E3610B2-430D-4EB0-81E3-2B57E8B9DE8D}" = Bonjour
"{76966FD2-4189-41F1-9CF6-9D177B4DEC97}" = Dell Foundation Services
"{82A29BAD-6685-4468-88F4-85F7C7FB4DCE}" = AVG 2015
"{87CF757E-C1F1-4D22-865C-00C6950B5258}" = Quickset64
"{8C775E70-A791-4DA8-BCC3-6AB7136F4484}" = Visual Studio 2012 x64 Redistributables
"{90150000-008F-0000-1000-0000000FF1CE}" = Office 15 Click-to-Run Licensing Component
"{90F9BFC9-A2A9-403F-9A40-1063FAD035BA}" = Dell Data Services
"{93F692D4-0C4D-4EED-9BFE-657C1D5959FE}" = Intel(R) Rapid Storage Technology
"{A2CB1ACB-94A2-32BA-A15E-7D80319F7589}" = Microsoft Visual C++ 2012 x64 Minimum Runtime - 11.0.50727
"{A39CDDD2-3FB3-4C98-BDE9-E3032443417C}" = Intel® PROSet/Wireless WiFi Software
"{AC53FC8B-EE18-3F9C-9B59-60937D0B182C}" = Microsoft Visual C++ 2012 x64 Additional Runtime - 11.0.50727
"{B5E06417-A4AC-4225-B36E-7E34C91616E7}" = Intel® Trusted Connect Service Client
"{BDD99690-3541-4619-9D2A-3CDDB3E15F9E}" = Apple Mobile Device Support
"AVG" = AVG 2015
"O365ProPlusRetail - en-us" = Microsoft Office 365 ProPlus - en-us
"PC-Doctor for Windows" = Dell SupportAssist
"SynTPDeinstKey" = Dell Touchpad

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}" = My Dell Client Framework
"{0A7D6F3C-F2AB-48ED-BE23-99791BFF87D6}" = Amazon 1Button App
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell Backup and Recovery
"{15134cb0-b767-4960-a911-f2d16ae54797}" = Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.50727
"{17FFE63C-6734-4950-B488-134B5A2505F7}" = Dell Product Registration
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1FBF6C24-C1fD-4101-A42B-0C564F9E8E79}" = CyberLink Media Suite 10
"{287348C8-8B47-4C36-AF28-441A3B7D8722}" = Dell SupportAssistAgent
"{2A87D48D-3FDF-41fd-97CD-A1E370EFFFE2}" = CyberLink Power2Go 8
"{597A58EC-42D6-4940-8739-FB94491B013C}" = Dropbox 20 GB
"{60EC980A-BDA2-4CB6-A427-B07A5498B4CA}" = Google Update Helper
"{65153EA5-8B6E-43B6-857B-C6E4FC25798A}" = Intel(R) Management Engine Components
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{83CAF0DE-8D3B-4C37-A631-2B8F16EC3031}" = Apple Application Support
"{90150000-008C-0000-0000-0000000FF1CE}" = Office 15 Click-to-Run Extensibility Component
"{90150000-008C-0409-0000-0000000FF1CE}" = Office 15 Click-to-Run Localization Component
"{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}" = Visual Studio 2012 x86 Redistributables
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{a427cd1c-b97d-4142-87c1-15b3ea68a34c}" = Intel® PROSet/Wireless Software
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{B0B4F6D2-F2AE-451A-9496-6F2F6A897B32}" = CyberLink PowerDirector 10
"{B46BEA36-0B71-4A4E-AE41-87241643FA0A}" = CyberLink PowerDVD 12
"{BC8233D8-59BA-4D40-92B9-4FDE7452AA8B}" = Dell Digital Delivery
"{C59C179C-668D-49A9-B6EA-0121CCFC1243}" = CyberLink LabelPrint 2.5
"{C87ADBDA-EF36-4A53-B05C-DBCD98D3A2CA}" = Dell Update
"{D9752C7D-A595-4687-A0D5-362E9C311C55}" = PocketCloud
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F0E3AD40-2BBD-4360-9C76-B9AC9A5886EA}" = Intel(R) Processor Graphics
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F8A9085D-4C7A-41a9-8A77-C8998A96C421}" = Intel(R) Control Center
"Google Chrome" = Google Chrome
"InstallShield_{05F1B866-2372-4E82-9AA8-C64FB11CEF8B}" = My Dell Client Framework
"InstallShield_{8F14AA37-5193-4A14-BD5B-BDF9B361AEF7}" = CyberLink Media Suite Essentials
"Malwarebytes Anti-Malware_is1" = Malwarebytes Anti-Malware version 2.1.4.1018

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 4/10/2015 3:29:00 PM | Computer Name = Missginger | Source = SideBySide | ID = 16842787
Description = Activation context generation failed for "C:\Program Files\Microsoft
Office 15\root\office15\lync.exe.Manifest".Error in manifest or policy file "C:\Program
Files\Microsoft Office 15\root\office15\UccApi.DLL" on line 1. Component identity
found in manifest does not match the identity of the component requested. Reference
is UccApi,processorArchitecture="AMD64",type="win32",version="15.0.0.0". Definition
is UccApi,processorArchitecture="x86",type="win32",version="15.0.0.0". Please use
sxstrace.exe for detailed diagnosis.


< End of report >
 
I cant implement the problem. I will have to have her login & use the computer.
Is there anything else I can run to be sure the problem is gone?
 
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