Message from Microsoft

lostsoul62

lostsoul62

Member
error 895
BSOD error 333
Blue screen
Toll free phone number to call
Don't re-boot or shut off your computer
This is a laptop

I called Microsoft and they said you might have to take it to a shop and will cost about $300 or we will have one of our tech work about 4 hours with you to solve the problem for $200.

Has anyone ever herd of this before.
Of course I re-booted and it was just fine and am doing another scan.
 
lostsoul62 said:
error 895
BSOD error 333
Blue screen
Toll free phone number to call
Don't re-boot or shut off your computer
This is a laptop

I called Microsoft and they said you might have to take it to a shop and will cost about $300 or we will have one of our tech work about 4 hours with you to solve the problem for $200.

Has anyone ever herd of this before.
Of course I re-booted and it was just fine and am doing another scan.
Click to expand...

http://malwaretips.com/blogs/remove-debug-malware-error-895-system-32-exe-failure/
 
Sounds more like malware. Actual BSODs don't have that verbage and will force you to reboot the PC since it basically forces a 'crashed' type of state.
 
This is a scam, Microsoft will never tell you the cost to fix a computer at a shop - how would they know? They are just trying to get you to think it would be a good deal, and to pay them to work on it over the phone.
 
I just used ADWcleaner and that did the job.

http://www.top10antivirussoftware.c...0&ts=c&a=666&gclid=CMXNgcyb1sUCFUOUaQodATwAbQ

This website said McAfee is the best? Windows Defender on windows 8 is the same as microsoft security essentials. So I had at go to ADWcleaner to get rid of the scam virus because Windows Defender couldn't do it so I'm wondering what would be the best to get rid of spyware and viruses and programs that do damage?
 
Last edited:
lostsoul62 said:
I just used ADWcleaner and that did the job.

http://www.top10antivirussoftware.c...0&ts=c&a=666&gclid=CMXNgcyb1sUCFUOUaQodATwAbQ

This website said McAfee is the best? Windows Defender on windows 8 is the same as microsoft security essentials. So I had at go to ADWcleaner to get rid of the scam virus because Windows Defender couldn't do it so I'm wondering what would be the best to get rid of spyware and viruses and programs that do damage?
Click to expand...

You can't go wrong with Malwarebytes, spybot, and I suggest Panda AV for your virus protection.
 
lostsoul62 said:
I just used ADWcleaner and that did the job.

http://www.top10antivirussoftware.c...0&ts=c&a=666&gclid=CMXNgcyb1sUCFUOUaQodATwAbQ

This website said McAfee is the best? Windows Defender on windows 8 is the same as microsoft security essentials. So I had at go to ADWcleaner to get rid of the scam virus because Windows Defender couldn't do it so I'm wondering what would be the best to get rid of spyware and viruses and programs that do damage?
Click to expand...

I highly doubt adwcleaner got rid of everything but it's all up to you.

I've been using Avast free for years now, probably my favorite.

Use that along with Malwarebyte and you'll be fine. A-V programs are important but what you'll need the most is safe browsing. Stay away for suspicious website.
 
You must log in or register to reply here.
Back
Top