modem help

N

nikhilcool17

New Member
well i gt compaq series 7500 pc
i gt win xp installed
it has an inbuilt modem
it was workin fine so far ... but since the last few days its causin probs...
when i start the pc .. the xp boots up .. it says new hardware found
"pci controller"
it tries to install the driver but in vain ...
it asks me to install the driver .. i put in the drv cd .. n gv the proper path ..
still it doesnt find the drv
can ne1 help plz
thnx in adv
 
instead of letting it try to install the drive, tell it which driver you want it to use, and if that doesn't work try a different modem in the same PCI slot to see if it may be a problem with the PCI slot or the origonal modem. If you don't have another modem, try putting it in a different slot.
 
First off, please allow for a day to get a response to your post.

I would do a virus check or adware/spyware check as well. You might find something there that is intefering with the drivers. Also look for the device in your device drivers to try and find the drivers on-line.
 
DCIScouts said:
I would do a virus check or adware/spyware check as well.
Click to expand...
i did virus n spyware scan .. but no results :(
i got zonealarm firewall installed so tht tks care of the spyware n all

n btw ... the modem is inbuilt ... so hw m i supposed to change the slot ?? its attached to mb :(
 
that presents a problem, try removing it in device manager then don't allow windows to automatically reinstall it, tell it what driver you want it to use. Also modems are really cheap these days you could try getting a new one, because it's possible that your current one has gone bad.
 
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