Hyper_Kagome
Well-Known Member
I've been having some issues with my Sony Display that I bought back in September or so (will need to find original receipt.) I only just recently unpacked it maybe a week ago and put up a temporary place for my gaming PC.
Graphics Card: Sapphire Radeon HD 6950
MoBo: Gigabyte 1155 Intel
This is the display unit. I picked it up from work when it was on for only $179. Now why I did this after I even READ the reviews (and the sale price should have been a red flag as well) I'm unsure. I guess I figured I would be in the clear and not get a bad unit. The resolution on the screen is also VERY sharp and the colours have tons of contrast and look gorgeous overall.
March 23rd of last year:
Now... it seems to run fine when my laptop is hooked to this display via HDMI, but it also does not utilize the full screen of the display. I hooked my PS3 to the display as well and ran it for a little while (not very long, mind you) and seem to have not run into any issues.
When it comes to my desktop it seems to have a few reoccurring issues:
1. It won't connect to a signal at first, sometimes a reboot is needed or something I need to switch HDMI slots on the TV. (Though this doesn't happened often.)
2. It will get the "black screen" as stated above and flicker in and out, 3-5 seconds usually. Now in this case it tends to say my AMD Driver crashed but was successfully recovered.
--- I have uninstalled and reinstalled the drivers, they are up to date. I have tried a different HDMI cored, I have tried a different slot on the MoBo for the graphics card.
--- I have also hooked this PC to the TV in my bedroom and ran it for a few hours, no issues. Seem to not see it being a graphics card issue, but more display due to this.
3. It will almost pixelate all over the screen. Various areas, and almost... "lock up" before blacking out.
--- Just recently these black outs have been producing a blue screen. Not a BSOD, it has no error message, so it leads me to believe it's not system related but display specific.
4. I just today played with the settings of my TV and disabled the auto-HDMI as a friend recommended. It seemed as though things were going amazingly, until a couple hours later I went to switch tabs and it started to box-pixel before blacking and returning to a blue stripped screen. (I have also tried different HDMI cables.)
Blue screen is as shown:
At this point I will normally have to hard reboot my PC to get it back up and running, or to even just shut it down.
Now here's where I'm unsure how to continue. One friend said to just sell and get rid of it. It seems that even on the Sony Forums people are unable to get back even a refurbished unit without having the same issues, whether for PC or their console. Some seem to be on their third to even fifth units.
--- RETURNING the item for my money is unable to be done considering the time period and the item being OPENED.
1. Send it to Sony to get it fixed, hope for the best once it is returned.
1.5 If it does not seem to be fixed once back from Sony, I do have the one year coverage through my company so I could request for another one to be sent to my store for defective exchange.
2. Sell the unit. I paid $179 before tax. Shouldn't be hard to make most of that back.
3. Defective it through my company and bypass Sony, hope that the new display works, and if not then deal with Sony.
4. Defective it through my company and bypass Sony, hope the new display works, and if not then sell it.
5. Keep it for something else???
6. Somehow make the damn thing work since I rather like the resolution and contrast.
What would you guys say in terms of troubleshooting, or other actions to take?
Help is much appreciated. Thank you in advance.
Graphics Card: Sapphire Radeon HD 6950
MoBo: Gigabyte 1155 Intel
This is the display unit. I picked it up from work when it was on for only $179. Now why I did this after I even READ the reviews (and the sale price should have been a red flag as well) I'm unsure. I guess I figured I would be in the clear and not get a bad unit. The resolution on the screen is also VERY sharp and the colours have tons of contrast and look gorgeous overall.
March 23rd of last year:
Now... it seems to run fine when my laptop is hooked to this display via HDMI, but it also does not utilize the full screen of the display. I hooked my PS3 to the display as well and ran it for a little while (not very long, mind you) and seem to have not run into any issues.
When it comes to my desktop it seems to have a few reoccurring issues:
1. It won't connect to a signal at first, sometimes a reboot is needed or something I need to switch HDMI slots on the TV. (Though this doesn't happened often.)
2. It will get the "black screen" as stated above and flicker in and out, 3-5 seconds usually. Now in this case it tends to say my AMD Driver crashed but was successfully recovered.
--- I have uninstalled and reinstalled the drivers, they are up to date. I have tried a different HDMI cored, I have tried a different slot on the MoBo for the graphics card.
--- I have also hooked this PC to the TV in my bedroom and ran it for a few hours, no issues. Seem to not see it being a graphics card issue, but more display due to this.
3. It will almost pixelate all over the screen. Various areas, and almost... "lock up" before blacking out.
--- Just recently these black outs have been producing a blue screen. Not a BSOD, it has no error message, so it leads me to believe it's not system related but display specific.
4. I just today played with the settings of my TV and disabled the auto-HDMI as a friend recommended. It seemed as though things were going amazingly, until a couple hours later I went to switch tabs and it started to box-pixel before blacking and returning to a blue stripped screen. (I have also tried different HDMI cables.)
Blue screen is as shown:
At this point I will normally have to hard reboot my PC to get it back up and running, or to even just shut it down.
Now here's where I'm unsure how to continue. One friend said to just sell and get rid of it. It seems that even on the Sony Forums people are unable to get back even a refurbished unit without having the same issues, whether for PC or their console. Some seem to be on their third to even fifth units.
--- RETURNING the item for my money is unable to be done considering the time period and the item being OPENED.
1. Send it to Sony to get it fixed, hope for the best once it is returned.
1.5 If it does not seem to be fixed once back from Sony, I do have the one year coverage through my company so I could request for another one to be sent to my store for defective exchange.
2. Sell the unit. I paid $179 before tax. Shouldn't be hard to make most of that back.
3. Defective it through my company and bypass Sony, hope that the new display works, and if not then deal with Sony.
4. Defective it through my company and bypass Sony, hope the new display works, and if not then sell it.
5. Keep it for something else???
6. Somehow make the damn thing work since I rather like the resolution and contrast.
What would you guys say in terms of troubleshooting, or other actions to take?
Help is much appreciated. Thank you in advance.
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