My computer won't read internal drives??

A

AdmiralTrey

New Member
I'm not exactly a computer mastermind, but let me try to explain what is going on... There's a TL;DR version, too.

Two days ago I got home from work and turned on my computer, which is a little over a year old and has never had any problems before. It wouldn't boot up. It said something about the ivp4 or ivp6 or something along those lines. Whatever. Anyway, I restarted a few times and eventually went into BIOS and didn't see my SSD listed anywhere... Only the ivp4, ivp6, dvd rom, and my HDD. Ok. So I reconfigured my settings, put the HDD first in the boot sequence, and restarted....

And then it said there was no boot drive. WTF? So I went into BIOS (originally I couldn't get into that... I had to put a Windows 7 boot disk into the dvd rom to even have that option) and there is no SSD and no HDD. Now when I restart it without the boot disk in the dvdrom it says, "Restart and select proper boot device". Too bad I can't. I wish I could. I unplugged the SSD and HDD and put them into a really old PC I have... It didn't recognize them. BUT... Then I took the HDD out of the really old PC and plugged it into the newer one... And it wasn't recognized there even though it's good on the other one. Also, when I plugged in two external HDDs, they were both visible. I couldn't boot up with them, of course, but they were there in BIOS. My PC still powers on perfectly fine. I've taken the CMOS out to reset any misremembered settings there. I've set BIOS to default, played with settings, gone back to default, etc. I've configured my SATA to Raid, AHCI, and IDE. All serial ATA ports read as empty, even though they're not. I've plugged my SSD into different ports, used different cables, etc.

The only thing different about anything is that a few days prior to this, I took a plunge of curiosity and upgraded to Windows 10. I usually wait at least a year before upgrading OS's, but for some reason I didn't this time. Probably the freeness.




TL;DR?
One lovely day my computer randomly wouldn't read my SSD. Then it stopped reading my HDD. It wouldn't read a good HDD from another computer but the other computer wouldn't read either the SSD or the HDD from the first computer. It would read external HDDs but not boot from them.


It'd make sense if my SSD and HDD just died for no reason and were bad (but why would one die and then the other a few minutes later?) but if that's the case, why won't my PC read the old HDD from another PC that I know works? Likewise, it'd make sense if my newer PC just wasn't reading any drives and they were actually both fine, but then why would it read external HDD's and why wouldn't the SSD and HDD show up on my old PC? (It's old AF... Maybe that's why?)



Does anyone have a clue what might be wrong here or how to fix it? I spent over $1,000 on this computer early last summer and it really pisses me off that it stopped working after such a short time. the only other PC option I have right now has 1GB of RAM and is 15 years old. I'm sure most of the parts are under warranty still, but I can't even seem to nail down specifically what's wrong. Plus it'll probably take a month to ship off old parts and get new ones. Any ideas??
 
I've got a Gigabyte Z87-HD3 motherboard and an 800 watt generic 80 plus bronze power supply. I do have a Corsair CX500 80 plus bronze PSU that I bought later but was ultimately too lazy to install.
 
Don't think upgrading to 10 would have anything to with your board not detecting any of your SATA ports. Which seems to be your problem. Weird thing is it still detects your DVD drive. Try changing out that power supply, have seen weak/going out PSUs do strange things.
 
StrangleHold said:
Don't think upgrading to 10 would have anything to with your board not detecting any of your SATA ports. Which seems to be your problem. Weird thing is it still detects your DVD drive. Try changing out that power supply, have seen weak/going out PSUs do strange things.
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I didn't think it'd make sense for an Os upgrade to do that either, but the timing was suspect enough to consider it, aka blame something other than myself. I'm planning on changing the PSU out this weekend in between football if I haven't found a different solution by then, that's just a time consuming project I'm hoping to avoid lol. I've got all my wiring tucked away neatly right now.
The only thing that bothers me about it just being my SATA ports is that at first the SSD disappeared but my HDD was still showing up for a few reboots before it disappeared too...
 
Can you get into the bios? If so does yours have a PSU voltage section? Setting idle in the bios there is no pull on it, but it might show if one of your rails is running low.
 
Is the DVD drive on a different SATA controller? I'd plug the drive into the DVDRW's SATA port since it shows up in BIOS/boot order.
 
On some boards you can disable certain SATA ports/controllers so also make sure that all SATA ports and controllers are enabled. You could also try resetting the BIOS back to factory defaults.
 
StrangleHold said:
Can you get into the bios? If so does yours have a PSU voltage section? Setting idle in the bios there is no pull on it, but it might show if one of your rails is running low.
Click to expand...

I don't see a PSU voltage section... There's a CPU Core, Chipset, and DRaM voltage control and that's it...
spirit said:
Have you tried updating your BIOS?
Click to expand...

Is that possible without any drives?
beers said:
Is the DVD drive on a different SATA controller? I'd plug the drive into the DVDRW's SATA port since it shows up in BIOS/boot order.
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I've tried plugging the SSD into the port where the dVDrom was and vice versa... No luck there.

spirit said:
On some boards you can disable certain SATA ports/controllers so also make sure that all SATA ports and controllers are enabled. You could also try resetting the BIOS back to factory defaults.
Click to expand...
I've enabled all ports and reset to factory defaults but no change.
 
Yeah it should be possible to upgrade the BIOS without any drives. Refer to your motherboard manual regarding upgrading the BIOS.
 
spirit said:
Yeah it should be possible to upgrade the BIOS without any drives. Refer to your motherboard manual regarding upgrading the BIOS.
Click to expand...

I tried to Q-Flash update my BIOS and got the message, "BIOs ID check error". It's definitely the latest and correct update from Gigabyte's website.
 
AdmiralTrey said:
I tried to Q-Flash update my BIOS and got the message, "BIOs ID check error". It's definitely the latest and correct update from Gigabyte's website.
Click to expand...
That's interesting. Have you tried changing the SATA ports of some of these drives or tried them in another computer? It could be a motherboard issue.
 
spirit said:
That's interesting. Have you tried changing the SATA ports of some of these drives or tried them in another computer? It could be a motherboard issue.
Click to expand...
My HDD is working in my extremely old computer, but when I plug my SSD into the same ports, it gives me the same error message, leaving me to believe that both my motherboard and SSD are screwed up?
 
Turn computer off at PSU leaving the plug connected at the wall. Remove the CMOS battery and hold down the computer power button for about 10 secs. Replace CMOS battery, turn PSU back on and start computer. Enter the BIOS load default settings (usually F5) and save and restart.

Now enter BIOS again and set your settings as desired including your boot priority.
 
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