My Itunes wont open

[Jodie]

I reinstalled the updated version but everytime I try to open it a error message comes up saying iTunes has encountered a problem and needs to close. We are sorry for the inconvenience. Then it asks if I want to send error report or dont send. I tried unistalling and then reinstalling it again but i'm still having problems

 

[Trizoy]

Did you restart the pc?

 

[Jodie]

Yeah I have tried that

 

[Trizoy]

Does it give an error number? WinXp?

 

[Jodie]

I cant see any error number. Just that box comes up saying theres a problem

 

[PohTayToez]

Try uninstalling and reinstalling.

 

[Jodie]

Try uninstalling and reinstalling.

I have already tried that and still having the same problem

 

[tlarkin]

go to start and click on run, then type msconfig go to start up and disable all start up items, then try reinstalling. Could be conflicting with something running in the background.

You will need to reboot after running msconfig.

 

[Jodie]

That didnt work either

 

[tlarkin]

windows xp? create a new user account and try it, does it work then? You may have an OS issue.