JohnJSal
Active Member
Hi all. I am having a major issue again with my PC losing connection to the internet. This has actually happened before, and while I was never able to figure out a solution, I did a system restore and that fixed the problem.
But I just tried that again and it didn't work this time. It's still having the issue.
Basically what happened is that I just came home the other day, turned on my PC (woke it from sleep mode, but it actually acted like it was restarting), and suddenly there was no internet connection icon in the system tray as there usually is. Also, Avast wasn't starting properly and it said it crashed, but I can't get it to restart. Another oddity is that the Windows system monitor icon (like a little shield) that usually appears in the system tray also did not appear. It flashed for about a second with a yellow exclamation mark on it, but then disappeared.
I get messages that my antivirus programs are turned off, although Windows Defender seems to be on. (But usually it is off since I use Avast.)
I tried uninstalling Avast but that didn't help. The restore point has put it back on now. There is also an Avast shortcut icon on the desktop, which wasn't there before the issue started the other day, so I don't know if that means Avast updated and caused this issue, or if the issue itself is causing problems with Avast.
IIRC, the last time this happened, I had these same issues with the antivirus programs not working, and the Windows icon not appearing either. I'm at a loss for what to do, because the system restore did not work this time!
And just to be clear, my internet service IS working fine. Everything else connects and works, but it's the wired connection to my PC that is not working.
Thanks!
Edit: I also want to mention that the system restore I did was the normal kind. The "type" category was called "System." It was from January 19, but that didn't work.
There is one other option, but it doesn't look normal. Under the type column, it says something like "module" or "installer." Would this be worth trying? I don't know what this is or what it would do. It's dated January 9.
But I just tried that again and it didn't work this time. It's still having the issue.
Basically what happened is that I just came home the other day, turned on my PC (woke it from sleep mode, but it actually acted like it was restarting), and suddenly there was no internet connection icon in the system tray as there usually is. Also, Avast wasn't starting properly and it said it crashed, but I can't get it to restart. Another oddity is that the Windows system monitor icon (like a little shield) that usually appears in the system tray also did not appear. It flashed for about a second with a yellow exclamation mark on it, but then disappeared.
I get messages that my antivirus programs are turned off, although Windows Defender seems to be on. (But usually it is off since I use Avast.)
I tried uninstalling Avast but that didn't help. The restore point has put it back on now. There is also an Avast shortcut icon on the desktop, which wasn't there before the issue started the other day, so I don't know if that means Avast updated and caused this issue, or if the issue itself is causing problems with Avast.
IIRC, the last time this happened, I had these same issues with the antivirus programs not working, and the Windows icon not appearing either. I'm at a loss for what to do, because the system restore did not work this time!
And just to be clear, my internet service IS working fine. Everything else connects and works, but it's the wired connection to my PC that is not working.
Thanks!
Edit: I also want to mention that the system restore I did was the normal kind. The "type" category was called "System." It was from January 19, but that didn't work.
There is one other option, but it doesn't look normal. Under the type column, it says something like "module" or "installer." Would this be worth trying? I don't know what this is or what it would do. It's dated January 9.
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