Hi. Why is it that my scanner (Packard Bell Diamond 1200 Plus) is not working properly? Whenever I clicked the scanner button, a pop up box will then appear saying.. "The computer cannot detect the scanner or camera. Please make sure the device is turned on and is properly connected to the computer." The scanner is properly connected, i don't know what's wrong with it. I tried reinstalling it, but still, nothing happens. Any kind of help is much appreciated. Thank you.