Sorry for the long wait. I decided to reformat my computer because nothing was working anymore as in nothing would update, extremely slow, and crashing every other 15 minutes. So I reformatted and had some problems trying to install network drivers but finally got that working after like 3 hours. And i'm reading that I should have under windows edition Service Pack 1 but I don't have it? Windows updates "says" that it successfully installed it while updating and I downloaded it from microsoft's website and it also said it "successfully installed" but I still don't see it. I could read what Service Pack 1 is a billion times and still not know what it is. What is service pack 1 and why do I need it?