Stevethenovice
New Member
Hello all,
I recently uninstalled a printer and tried to install a new one. Unfortunately, the PC doesn't recognize the new printer. I called tech support on the printer, and the guy there said it's most likely an OS issue because i don't have"Imaging Devices" or "USB Printing Support" showing up on my My computer/Properties/Devices tab.
I think i may have screwed up the uninstall, because there were a few boxes that came up and asked about deleting a few sys32 files, and it told me it might affect other programs operation. I didn't know what that meant, but i figured it was something from the old printer, so i deleted them. I am now beginning to think it may have been something that was needed to install a new printer as well.
Does anyone have any idea how to check these files out, to see which ones are missing, and then how to get them back? Any ideas and/or help you can offer would be greatly appreciated.
Steve
I recently uninstalled a printer and tried to install a new one. Unfortunately, the PC doesn't recognize the new printer. I called tech support on the printer, and the guy there said it's most likely an OS issue because i don't have"Imaging Devices" or "USB Printing Support" showing up on my My computer/Properties/Devices tab.
I think i may have screwed up the uninstall, because there were a few boxes that came up and asked about deleting a few sys32 files, and it told me it might affect other programs operation. I didn't know what that meant, but i figured it was something from the old printer, so i deleted them. I am now beginning to think it may have been something that was needed to install a new printer as well.
Does anyone have any idea how to check these files out, to see which ones are missing, and then how to get them back? Any ideas and/or help you can offer would be greatly appreciated.
Steve
