Need help please - Lost disk drive space using Glary Utilities

R

RoomSeven14

New Member
Hello all. First of all, I am a newbie. Second, I am not very knowledgeable about computers, so please forgive me if this question/issue seems stupid. Hoping someone can help me.

I used a utilities program called Glary Utilities. From time to time, I use the File Shredder to Wipe the free space of my hard drive. For the last couple of years, I have not had an issue and it increases my free space on my drive. Until a few days ago, the File Shredder/Wipe free space funtion would automatically shut down my computer about 65% of the way thru the wipe down process.

When I restarted my computer, I had lost over 89gigs of free space and do not know how to recover it. I tried to perform a system restore, but that did not help. Did I destroy my laptop? Is there anyway to get the free space back? Any help that you can provide would be greatly appreciated.

Thank you
 
I would say you may have a failing hard drive. You might have to run the disk diagnostic utility to test for errors.
 
johnb35 said:
... run the disk diagnostic utility to test for errors.
Click to expand...

Back up files and the image before anything...even if you have to buy a adapter cable for a desktop.

The diag utilities that offer to restore capacity for you will wipe the drive (actually the part table/mbr) doing it.

I would also look in Glary's forum to see if this is a known problem with a solution.
 
Fascist and johnb, thank you. I am not very knowledgeable. So I am still unclear as to what the 'diag utilities' is and where to find it. Would you mind further explaining?

Thanks
 
What is the brand name of the hard drive? Western digital, seagate, samsung, maxtor, hitachi?
 
Not sure, but here is my laptop info:

Toshiba Satellite L305D-S5873
AMD Turion X2 Dual-Core Mobile Processor RM-70
2048MB PC6400 SDRAM
160GB(5400RPM) HDD
DVD SuperMulti Drive

Does this help?

Thanks
 
Nope, that don't help me at all.

Look in device manager under disk drives and tell me what it says for model number.
 
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