Need help to remove Trotux

S

Shivagarland

New Member
Hi guys i'm new here and i need help :/
Yesterday i do a dl and was a mistake , i got the Trotux virus and idk how to remove t ><

I do some Malwerebyte search and anty-virus scans but this morning he still here ''-_-

I search for solution but idk if i can trus it or not, i found this https://howtoremove.guide/how-to-remove-trotux-virus-uninstall-chrome-firefox/ , could you help me whit my problem or said me if it's a good site to remove this shit .

Btw i didn't restart my computer untill i got this virus.

Thx in advance for the help !

PS : Os of the computer : W7
 
Darren

Darren

Moderator
Staff member
Shivagarland said:
Where can i stock all my bookmark and add on used ?
Click to expand...
If you're using Chrome your bookmarks and extensions will be saved to your Google account, assuming you're signed into one within the browser. Once you sign back in after reinstall it should automatically load all of it.
 
P

_Pete_

Active Member
And in Firefox you can do a HTML backup of your favourites. To be honest if I get a known virus or malware I would reinstall my computer from scratch after backing up all my personal files. But that's just me.
 
Darren

Darren

Moderator
Staff member
_Pete_ said:
And in Firefox you can do a HTML backup of your favourites. To be honest if I get a known virus or malware I would reinstall my computer from scratch after backing up all my personal files. But that's just me.
Click to expand...
That's hardly necessary a lot of the time, particularly with just a browser hijacker like this. Unless a virus has gotten into the registry or system files and screwed stuff up pretty good you can usually recover it without much trouble. Honestly the biggest issue I have with viruses at work is them breaking internet connectivity and requiring a reinstall for it to work again due to corrupted system config.
 
P

_Pete_

Active Member
Darren said:
That's hardly necessary a lot of the time, particularly with just a browser hijacker like this. Unless a virus has gotten into the registry or system files and screwed stuff up pretty good you can usually recover it without much trouble. Honestly the biggest issue I have with viruses at work is them breaking internet connectivity and requiring a reinstall for it to work again due to corrupted system config.
Click to expand...

Well you are right but I don't think ANY antivirus or anti malware program is that good and IMO they all leave bits behind. I don't have a problem reinstalling any of my three computers at a whim. It's just what I do.
 
Darren

Darren

Moderator
Staff member
_Pete_ said:
Well you are right but I don't think ANY antivirus or anti malware program is that good and IMO they all leave bits behind. I don't have a problem reinstalling any of my three computers at a whim. It's just what I do.
Click to expand...
Yeah I probably would too but for the vast majority of people that's not remotely practical and I don't usually suggest it except as a last resort.
 
johnb35

johnb35

Administrator
Staff member
Follow these instructions and post the required logs and I'll help you.

1.

Please download AdwCleaner by Xplode onto your Desktop.



•Please close all open programs and internet browsers.
•Double click on adwcleaner.exe to run the tool.
•Click on Scan.
•After the scan you will need to click on clean for it to delete the adware.
•Your computer will be rebooted automatically. A text file will open after the restart.
•Please post the content of that logfile in your reply.
•You can find the logfile at C:\AdwCleaner[Sn].txt as well - n is the order number.

2.

Please download Junkware Removal Tool to your desktop.

•Shutdown your antivirus to avoid any conflicts.
•Very important that you run the tool in this manner:
Right-mouse click JRT.exe and select Run as administrator
Do NOT just double-click it.
•The tool will open and start scanning your system.
•Please be patient as this can take a while to complete.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Post the contents of JRT.txt in your next message.

3.

Please download Malwarebytes' Anti-Malware and save it to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If for some reason Malwarebytes will not install or run please download and run Rkill.scr, Rkill.exe, or Rkill.com. If you are still having issues running rkill then try downloading these renamed versions of the same program.

EXPLORER.EXE
IEXPLORE.EXE
USERINIT.EXE
WINLOGON.EXE

But DO NOT reboot the system and then try installing or running Malwarebytes. If Rkill (which is a black box) appears and then disappears right away or you get a message saying rkill is infected, keep trying to run rkill until it over powers the infection and temporarily kills it. Once a log appears on the screen, you can try running malwarebytes or downloading other programs.

Please post the log that Malwarebytes displays on your screen.

4.

Download OTL to your Desktop


•Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
•Click on Minimal Output at the top
•Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
◦When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL. Just post the OTL.txt file in your reply.

Then post the logs from the following 4 programs.

1. Adwcleaner
2. Junkware removal tool
3. Malwarebytes
4. OTL
 
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