Need help troubleshooting Acer laptop

A

Antigan15

New Member
Hello all,

My laptop's been acting up lately. Granted, it's an Acer, and as such is prone to a myriad assortment of problems, but this is brand new.

Last night, my 2009 computer was playing Rome: Total War just fine. It's an older game, so no graphic problems or anything. Today when I fired it up, and clicked the shortcut run button for total war, the splash screen showed up, and then the game never loaded. I opened task manager and it told me the CPU was at 100% capacity, something my computer's never reached before. So I force closed the game, and restarted. Same problem. I started another game to see if the problem carried over, and it did. And even though I eventually got both games working, they were lagging, sounds were off, it was a mess. It was like a flash back to my ancient desktop computer; nightmarishly slow. I was wondering if anyone else had this problem before, or if the community at large knew what was happening. This could very well relate back to a problem i had early, with mozzilla telling me a browser i had closed weeks ago was not shut down properly. I suspect a virus, and windows has intercepted several attempts to access my harddrive other than me. I need to know how to cleanse this, ASAP. I'm on the road and business out here depends on laptops functioning.

Thank you all,
Antigan15
 
Antigan15 said:
Hello all,

My laptop's been acting up lately. Granted, it's an Acer, and as such is prone to a myriad assortment of problems, but this is brand new.

Last night, my 2009 computer was playing Rome: Total War just fine. It's an older game, so no graphic problems or anything. Today when I fired it up, and clicked the shortcut run button for total war, the splash screen showed up, and then the game never loaded. I opened task manager and it told me the CPU was at 100% capacity, something my computer's never reached before. So I force closed the game, and restarted. Same problem. I started another game to see if the problem carried over, and it did. And even though I eventually got both games working, they were lagging, sounds were off, it was a mess. It was like a flash back to my ancient desktop computer; nightmarishly slow. I was wondering if anyone else had this problem before, or if the community at large knew what was happening. This could very well relate back to a problem i had early, with mozzilla telling me a browser i had closed weeks ago was not shut down properly. I suspect a virus, and windows has intercepted several attempts to access my harddrive other than me. I need to know how to cleanse this, ASAP. I'm on the road and business out here depends on laptops functioning.

Thank you all,
Antigan15
Click to expand...

Did you try restarting? And if you think you have a virus try this:
Before posting any Malware Removal problem please run a scan with Malwarebytes' Anti-Malware. If you are still experiencing problems, post the log it produces along with a HijackThis log and a detailed description of the problems you are experiencing:

Please download Malwarebytes' Anti-Malware from here and save it to your desktop.
Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to
Update Malwarebytes' Anti-Malware
and Launch Malwarebytes' Anti-Malware
then click Finish.
If an update is found, it will download and install the latest version. Please keep updating until it says you have the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected.
A log will be saved automatically which you can access by clicking on the Logs tab within Malwarebytes' Anti-Malware

If you continue to experience problems after doing this, please post a HijackThis log by doing the following:

Download the HijackThis installer from http://www.trendsecure.com/portal/en...HJTInstall.exe.

Run the installer and choose Install, indicating that you accept the licence agreement. The installer will place a shortcut on your desktop and launch HijackThis.

Click Do a system scan and save a logfile

Most of what HijackThis lists will be harmless or even essential, don't fix anything yet.

Post the logfile that HijackThis produces along with the Malwarebytes Anti-Malware log and a detailed description of the problems you are experiencing in your own thread. Please do not post your log in someone else's thread, even if you have the same problem as they do.

All members are advised to await input from a moderator before actioning any recommendation's from other users, this is not an attempt to stifle suggestions from other members (which we actively encourage) but is merely a warning that incorrect solutions can damage your PC and some of our non-moderator members have been known to give erroneous advice.
Click to expand...
 
Well he says he has had several things warn him that says things have been attempting to access his hdd. So possibly both?
 
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