Need help

[Briguy]

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:27:14 AM, on 6/30/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Norton Ghost\Agent\VProSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.juno.com/s/search?r=minisearch
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.starware.com/dp/startpage?src_id=322
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://my.juno.com/s/search?r=minisearch
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://my.juno.com/s/search?r=minisearch
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.juno.com/s/search?r=minisearch
R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\JunoInternet\SearchEnh1.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-up Blocker - {52706EF7-D7A2-49AD-A615-E903858CF284} - C:\Program Files\JunoInternet\qsacc\X1IEBHO.dll
O2 - BHO: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: CBrowserHelperObject Object - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O3 - Toolbar: ALOT Toolbar - {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files\alot\bin\alot.dll
O3 - Toolbar: JunoBar - {5854FAC4-5BF0-47DD-B5A9-A5EA8CFF3CF4} - C:\Program Files\JunoInternet\Toolbar.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [DLCCCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCCtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [AVP] "C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O8 - Extra context menu item: Display All Images with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/228"
O8 - Extra context menu item: Display Image with Full Quality - "res://C:\Program Files\JunoInternet\qsacc\appres.dll/227"
O9 - Extra button: Web Anti-Virus statistics - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\scieplugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1162576172718
O23 - Service: The Shield Deluxe 2008 (AVP) - PCSecurityShield - C:\Program Files\PCSecurityShield\The Shield Deluxe 2008\avp.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SymSnapService - Symantec - C:\Program Files\Norton Ghost\Shared\Drivers\SymSnapService.exe

--
End of file - 6148 bytes

 

[G25r8cer]

What are you having problems with? We need more info. Anyways lets look a little deeper and do a combofix log.

Download and Run ComboFix
If you already have Combofix, please delete this copy and download it again as it's being updated regularly.

* Download this file from one of the three below listed places :

http://download.bleepingcomputer.com/sUBs/ComboFix.exe
http://www.forospyware.com/sUBs/ComboFix.exe
http://subs.geekstogo.com/ComboFix.exe
* Then double click combofix.exe & follow the prompts.
* When finished, it shall produce a log for you. Post that log in your next reply

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Combofix should never take more that 20 minutes including the reboot if malware is detected.
If it does, open Task Manager then Processes tab (press ctrl, alt and del at the same time) and end any processes of findstr, find, sed or swreg, then combofix should continue.
If that happened we want to know, and also what process you had to end.

 

[Briguy]

Do any of you guys have a list of virus / spyware removal tools?

 

[cohen]

Do what g25racer has said, run a combo fix log.

 

[Briguy]

Do what g25racer has said, run a combo fix log.

I don't have the computer anymore. I fixed it.

I want to know if you guys had a list of virus and spyware removal programs?

 

[Punk]

I don't have the computer anymore. I fixed it.

I want to know if you guys had a list of virus and spyware removal programs?

The tools we sue to clean computers cannot be used as a everyday cleaner or by any untrained user. They are powerful and could damage the computer if not used properly.

 

[cohen]

I don't have the computer anymore. I fixed it.

I want to know if you guys had a list of virus and spyware removal programs?

Search on this forum "Freeware List" and have a look under the spyware + anti virus tools there for good free programs.

 

[Punk]

If you are only looking for a Anti-Spyware, I suggest you get:
Ad-aware: http://www.lavasoft.com/shareware.html?ref=658615
AVG Anti-Spyware: http://downloads.grisoft.cz/softw/70/filedir/inst/avgas-setup-7.5.1.43.exe
spybot S&D : http://safer-networking.org/en/download/index.html

If you are also looking for a Anti-Virus or a Permanent scanner, there are three main free softwares:

1) Antivir PersonalEdition Classic
2) avast! 4 Home Edition
3)AVG Anti-Virus Free Edition

Of course have all the programs up to date at all time.

 

[cohen]

I use AVG 8.0 and it is very good.