Nero Problems...help please

G

gjpeterson

New Member
I was recently burning some cartoons from my computer to a dvd with nero 6.6 and right when the DVD was finished it said that the burn failed. Here i the log. Please help me. I bolded the part where the error came into play.

[13:53:44] NeroVision IA32
[13:53:44] NeroVision WinAspi: -
[13:53:44] NeroVision ahead WinASPI: File 'D:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
[13:53:44] NeroVision Nero API version: 6.6.0.13
[13:53:44] NeroVision Using interface version: 6.6.0.8
[13:53:44] NeroVision Installed in: D:\Program Files\Ahead\Nero\
[13:53:44] NeroVision Application: ahead\NeroVision
[13:53:44] NeroVision Internal Version: 6, 6, 0, 13c
[13:53:44] NeroVision Recorder: <TSSTcorp CD/DVDW TS-H552B>Version: TS10 - HA 4 TA 0 - 6.6.0.13
[13:53:44] NeroVision Adapter driver: <atapi> HA 4
[13:53:44] NeroVision Drive buffer : 2048kB
[13:53:44] NeroVision Bus Type : default (0) -> ATAPI, detected: ATAPI
[13:53:44] NeroVision === Scsi-Device-Map ===
[13:53:44] NeroVision CdRomPeripheral : TSSTcorp CD/DVDW TS-H552B atapi Port 4 ID 0 DMA: On
[13:53:44] NeroVision CdRomPeripheral : HL-DT-ST CD-ROM GCR-8483B atapi Port 4 ID 1 DMA: Off
[13:53:44] NeroVision DiskPeripheral : ST3160021A atapi Port 5 ID 0 DMA: On
[13:53:44] NeroVision === CDRom-Device-Map ===
[13:53:44] NeroVision TSSTcorp CD/DVDW TS-H552B E: CDRom0
[13:53:44] NeroVision HL-DT-ST CD-ROM GCR-8483B F: CDRom1
[13:53:44] NeroVision =======================
[13:53:44] NeroVision AutoRun : 1
[13:53:44] NeroVision Excluded drive IDs:
[13:53:44] NeroVision WriteBufferSize: 83886080 (0) Byte
[13:53:44] NeroVision ShowDrvBufStat : 0
[13:53:44] NeroVision BUFE : 0
[13:53:44] NeroVision Physical memory : 1534MB (1571312kB)
[13:53:44] NeroVision Free physical memory: 993MB (1017640kB)
[13:53:44] NeroVision Memory in use : 35 %
[13:53:44] NeroVision Uncached PFiles: 0x0
[13:53:44] NeroVision Use Inquiry : 1
[13:53:44] NeroVision Global Bus Type: default (0)
[13:53:44] NeroVision Check supported media : Disabled (0)
[13:53:44] NeroVision 18.8.2006
[13:53:44] NeroVision NeroAPI
[13:53:44] NeroVision 1:52:09 PM #1 Phase 111 File APIProgress.cpp, Line 276
[13:53:44] NeroVision DVD-Video files sorted
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #2 Text 0 File Reader.cpp, Line 127
[13:53:44] NeroVision Reader running
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #3 Text 0 File Writer.cpp, Line 122
[13:53:44] NeroVision Writer TSSTcorp CD/DVDW TS-H552B running
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #4 ISO9660GEN -11 File geniso.cpp, Line 3293
[13:53:44] NeroVision First writeable address = 0 (0x00000000)
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #5 ISO9660GEN -11 File geniso.cpp, Line 3293
[13:53:44] NeroVision First writeable address = 0 (0x00000000)
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #6 Text 0 File Burncd.cpp, Line 3167
[13:53:44] NeroVision Turn on Disc-At-Once, using DVD media
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #7 Text 0 File DlgWaitCD.cpp, Line 260
[13:53:44] NeroVision Last possible write address on media: 2298495 (510:46.45, 4489MB)
[13:53:44] NeroVision Last address to be written: 1733279 (385:10.29, 3385MB)
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #8 Text 0 File DlgWaitCD.cpp, Line 272
[13:53:44] NeroVision Write in overburning mode: NO (enabled: CD)
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #9 Text 0 File DlgWaitCD.cpp, Line 2339
[13:53:44] NeroVision Recorder: TSSTcorp CD/DVDW TS-H552B, Media type: DVD-R
[13:53:44] NeroVision Disc Manufacturer: RITEKF - 1
[13:53:44] NeroVision Disc Application Code: 64, Disc Physical Code: 193
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #10 Text 0 File DlgWaitCD.cpp, Line 438
[13:53:44] NeroVision >>> Protocol of DlgWaitCD activities: <<<
[13:53:44] NeroVision =========================================
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 830
[13:53:44] NeroVision Setup items (after recorder preparation)
[13:53:44] NeroVision 0: TRM_DATA_MODE1 ()
[13:53:44] NeroVision 2 indices, index0 (150) not provided
[13:53:44] NeroVision original disc pos #0 + 1733280 (1733280) = #1733280/385:10.30
[13:53:44] NeroVision relocatable, disc pos for caching/writing not required/ required, no patch infos
[13:53:44] NeroVision -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1733280 blocks [TSSTcorp CD/DVDW TS-H552B]
[13:53:44] NeroVision --------------------------------------------------------------
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:10 PM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1043
[13:53:44] NeroVision Prepare recorder [TSSTcorp CD/DVDW TS-H552B] for write in CUE-sheet-DAO
[13:53:44] NeroVision DAO infos:
[13:53:44] NeroVision ==========
[13:53:44] NeroVision MCN: ""
[13:53:44] NeroVision TOCType: 0x00; Session Closed, disc fixated
[13:53:44] NeroVision Tracks 1 to 1:
[13:53:44] NeroVision 1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3549757440, ISRC ""
[13:53:44] NeroVision DAO layout:
[13:53:44] NeroVision ===========
[13:53:44] NeroVision __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep__________
[13:53:44] NeroVision 0 | lead-in | 0 | 0x41 | 0x00
[13:53:44] NeroVision 0 | 1 | 0 | 0x41 | 0x00
[13:53:44] NeroVision 0 | 1 | 1 | 0x41 | 0x00
[13:53:44] NeroVision 1733280 | lead-out | 1 | 0x41 | 0x00
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:11 PM #13 Phase 24 File APIProgress.cpp, Line 276
[13:53:44] NeroVision Caching of files started
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:11 PM #14 Text 0 File Burncd.cpp, Line 4051
[13:53:44] NeroVision Cache writing successful.
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:11 PM #15 Phase 25 File APIProgress.cpp, Line 276
[13:53:44] NeroVision Caching of files completed
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:11 PM #16 Phase 36 File APIProgress.cpp, Line 276
[13:53:44] NeroVision Burn process started at 12x (16,620 KB/s)
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:13 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2609
[13:53:44] NeroVision Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:13 PM #18 Text 0 File DVDR.cpp, Line 2267
[13:53:44] NeroVision Recording mode: Sequential Recording Mode
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:13 PM #19 Text 0 File Mmc.cpp, Line 21469
[13:53:44] NeroVision Set BUFE: Super Link -> ON
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:13 PM #20 Text 0 File DVDR.cpp, Line 2421
[13:53:44] NeroVision Start write address at LBA 0
[13:53:44] NeroVision DVD high compatibility mode: Yes
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:13 PM #21 Text 0 File Cdrdrv.cpp, Line 8438
[13:53:44] NeroVision ---- DVD Structure: Physical Format Information (00h) ----
[13:53:44] NeroVision Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
[13:53:44] NeroVision Book Type: DVD-R (2), Part Version: 5
[13:53:44] NeroVision Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
[13:53:44] NeroVision Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
[13:53:44] NeroVision Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
[13:53:44] NeroVision Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
[13:53:44] NeroVision End Physical Sector Number of Data Area: 0 h
[13:53:44] NeroVision End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
[13:53:44] NeroVision Data in Burst Cutting Area (BCA) does not exist
[13:53:44] NeroVision Start sector number of the current Border-Out: 0 h
[13:53:44] NeroVision Start sector number of the next Border-In: 0 h
[13:53:44] NeroVision Media Specific [16..63]:
[13:53:44] NeroVision 00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
[13:53:44] NeroVision 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
[13:53:44] NeroVision 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
[13:53:44] NeroVision
[13:53:44] NeroVision 1:52:24 PM #22 Text 0 File Cdrdrv.cpp, Line 1288
[13:53:44] NeroVision 13:52:24.781 - TSSTcorp CD/DVDW TS-H552B\H4 T0 : Queue again later
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #23 SCSI -1176 File Cdrdrv.cpp, Line 1436
[13:53:44] NeroVision SCSI Exec, HA 4, TA 0, LUN 0, buffer 0x01D60000
[13:53:44] NeroVision Status: 0x04 (0x01, SCSI_ERR)
[13:53:44] NeroVision HA-Status 0x00 (0x00, OK)
[13:53:44] NeroVision TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
[13:53:44] NeroVision Sense Key: 0x03 (KEY_MEDIUM_ERROR)
[13:53:44] NeroVision Sense Code: 0x72
[13:53:44] NeroVision Sense Qual: 0x01
[13:53:44] NeroVision CDB Data: 0x2A 0x00 0x00 0x00 0x02 0x60 0x00 0x00 0x20 0x00 0x00 0x00
[13:53:44] NeroVision Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
[13:53:44] NeroVision 0x00 0x00 0x00 0x00 0x72 0x01
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #24 CDR -1176 File Writer.cpp, Line 311
[13:53:44] NeroVision Session fixation error
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #25 Text 0 File ThreadedTransfer.cpp, Line 228
[13:53:44] NeroVision all writers idle, stopping conversion
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #26 Text 0 File ThreadedTransfer.cpp, Line 222
[13:53:44] NeroVision conversion idle, stopping reader
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #27 Text 0 File DVDR.cpp, Line 2658
[13:53:44] NeroVision EndDAO: Last written address was 607
[13:53:44] NeroVision
[13:53:44] NeroVision 1:53:22 PM #28 Phase 38 File APIProgress.cpp, Line 276
[13:53:44] NeroVision Burn process failed at 12x (16,620 KB/s)
[13:53:44] NeroVision
[13:53:44] NeroVision Existing drivers:
[13:53:44] NeroVision File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 5/19/2006 3:16:24 PM
[13:53:44] NeroVision File 'Drivers\PXHELP20.SYS': Ver=3.00.11B, size=46080 bytes, created 5/16/2006 2:23:54 PM (Prassi/Veritas driver for win 2K)
[13:53:44] NeroVision Registry Keys:
[13:53:44] NeroVision HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
[13:53:58] GCHW Node added: USB Composite Device
[13:53:59] GCHW Node added: HP Deskjet F300
[13:53:59] GCHW Node added: USB Printing Support
[13:53:59] GCHW Node added: Deskjet F300 series (DOT4USB)
[13:53:59] GCHW Node added: Deskjet F300 series (DOT4)
[13:53:59] GCHW Node added: HP Deskjet F300 series
[13:53:59] GCHW Node added: Deskjet F300 series (DOT4PRT)
[13:53:59] GCHW Node added: Deskjet F300 (DOT4PRINT)

I don't really know a lot about burning so if you could help me that would be wonderful.
 
It's so annoying when a burn fails near the end. Unfortunately most error messages that appear during an unsuccessful burn occur for the same bunch of reasons. It's not possible to tie the cause down from the message.

Have you had problems burning dvds before?
This was a video dvd right? ie one with menus etc
Have you used the dvd blank media (Ritek) before without problems?
Were you burning from files on the hard drive?
Did you have other applications running at the time?

Looks like you have a Samsung burner. You were burning at 12x, what was the max of the media? You could try burning at a slower speed or change the media.

Other possibles, update the firmware, or your drive is on the way out.

Starman*
 
Hay man thanks for the input.

I've never really had problems burning dvds before. IT is a video dvd. I have used this medium before and it has given me no problems. I was burning these files from my computer but I only have one dvd burner so that's how I've always done it and it hasn't been a problem at all. I did just recently install windows due to a norton driver problem so i'm guessing the firmware isn't up to date but I'm having problems finding firmware for my samsung TS-H552B. I don't know if i'm supposed to download the ts04 or ts06...basically i have no idea as to what I am doing.
 
With firmware, don't try loading a best guess. The wrong firmware will make your drive a dearly departed drive. If your existing firmware used to work, the only difference new firmware is likely to make is if your drive is failing and the new firmware has better error correcting etc.

You could also try burning at a slower speed in case that makes a difference.

The latest version on their site looks like TS10. You can check your current firmware with Nero Info Tool, accessed from Start Smart. Note your current firmware first so you can burn that back in if the upgrade causes problems. Firmware has nothing to do with your pc. It is stored on the drive.

You have Nero 6. You can get the latest version of Info Tool here. Run the tool, drive tab (for the dvd drive), top right.

Starman*
 
I found T012 and installed that. The drive appears to be working fine at the moment. Also, before i installed this firmware instead of burning directly to the dvd i burned an dvd image to my computer and then burned that to the dvd and that worked just fine...so I don't know if that means anything. I also got the patch for nero so yay for that. thank you for all the help. MY Drive appears to be working now...atleast for the moment.
 
Just as this page loaded I realized the firmware rev TS10 was in your burn log, about 10 lines down.

Creating an iso was worth a try, it makes the final burn a simpler process. I've tried it without success when I've had problems!

If you have problems later, media and speed are about the only things you can do short of getting a new drive.

BTW the later version of cd/dvd speed is at the site I linked to for the Info Tool. It's better than the version in Nero 6. The Scan Disc test is great for checking readability after a burn.

Starman*
 
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