New Computer (First Build) Blue Screen of Death

N

Narong

New Member
Hello all. I've been in and this forum quite a bit, but didn't actually need to post anything before today.

I recently built a new computer (my first build) and everything -seems- to work fine. Whenever I try to stress test it, however, I get the blue screen error just after a few minutes. None of my components are overclocked in anyway and the temperatures don't seem that bad, to me.

At first, I thought it may have been a faulty PSU not supplying enough power, but even after replacing the PSU, I still get the crashes.

Can anyone help me figure out what's wrong?

Component List:
  • Motherboard: ASUS Maximus VII Hero
  • CPU: Intel Core i7 4790k
  • CPU Cooler: Corsair H100i
  • RAM: Corsair Dominator Platinum (2x8GB) 1600MHz C7
  • SSD: Samsung 840 Pro 256gb
  • GPU: ASUS GTX780TI-DC2OC (x2)
  • PSU: EVGA SuperNOVA 1000 P2
 
==================================================
Dump File : 082314-2781-01.dmp
Crash Time : 8/23/2014 11:18:39 AM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : ffffe000`d866b028
Parameter 3 : 00000000`be000000
Parameter 4 : 00000000`0100110a
Caused By Driver : hal.dll
Caused By Address : hal.dll+37213
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : ntoskrnl.exe+153fa0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\082314-2781-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 9600
Dump File Size : 262,144
Dump File Time : 8/23/2014 11:19:03 AM
==================================================
 
Zip up the following file and attach it to your next reply.

C:\Windows\Minidump\082314-2781-01.dmp
 
Well, code 124 is a general hardware error. The minidump is pointing to the process called aida bench64 which I am assuming was the program you were using to stress test. Make sure you have all your drivers installed correctly and updated. This type of bluescreen can be a pain to track down the real cause.
 
Aida64 is the software I was using. I'm certain all of the drivers are installed and updated, since downloaded them from the manufacturer's website instead of using the included discs.

So it doesn't get into which specific hardware is causing the problem, huh? That's unfortunate.
 
No it does not. Is the bios up to date? If you don't have bios revision 1104 installed, I would suggest you do so as its supposed to improve system stability.
 
Narong said:
Yes. The bios is updated to the latest one found on the support site.
Click to expand...


id run this http://www.softpedia.com/get/Tweak/Memory-Tweak/MemTest.shtml

open it and run it at 2048mb, open another and run it at 2048mb untill pretty much all ram usage is on max. It will quickly report if there are any errors on the RAM and show this on screen. A better thing would be to run memtest x86 but the memtest desktop program is pretty good.

i had problems like this when i built my pc, turned out to be a faulty stick. id possibly check that everything is fitted properly, cpu cooler is not too tight. It should be just a little tighter than finger tight. standoffs fitted correctly etc etc.
 
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It's either something with your hard disc or graphic card. I had similar problem before. Try to see if these parts are connected properly. Maybe something accidentally is partly plugged in or so.
 
@tylerjrb: I took your suggestion and ran the software from the link you provided, and ran with this set up:

Instance 1-7: 2048mb
Instance 8: All unused RAM

I let it run for several hours, until the coverage was at least 100% in each of the tests, but it didn't show any errors.


@Jigno: At first, I thought it may have been a video card. I tried testing without any video cards and with each card individually, but the results are the same. At this point, I'm thinking it's the motherboard, since that's the only component that hasn't been switched out for any of the testing.

Since I'm still within my return period, I ordered a newer board, the Maximus VII Formula, and will send this one back. I'll report back with updates.

Thanks, everyone!
 
As it's not the ram. Psu is a possibility. I would then remove the CPU and check all the motherboard socket pins are ok and that none are bent. Make sure the area is clean and no debris. Flip the CPU over there should be a central contact mark on every single pad on CPU. I'd then check all of these are good so none are scratched etc.
 
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