New Computer

I

itteitj

New Member
I have purchased a new Gateway comuter, model fx400s, for use in my home business. My questions are why do I get frequent system lockup, frequent mouse failure, mouse pointer not visible and system startup failure from hibernation state. I have tried online support which at this point is a joke. This machine is 2 months old and I am actually going to repair my old machine and start using it instead. I am not well versed in computer technology and don't really know how to deal with this situation.

Tom
:mad: :confused: :rolleyes:
 
well bud you pretty much answered all of your own questions...like for example...

"why do I get frequent system lockup" heres your answer
"I have purchased a new Gateway comuter"

And another..
"frequent mouse failure"
"I have purchased a new Gateway comuter"

im sad that i have to say this but you pretty much waisted money and IMO you should have built a custom machine for your home business.
if you dont mind me asking..how much was this?
 
SAD_DC said:
well bud you pretty much answered all of your own questions...like for example...

"why do I get frequent system lockup" heres your answer
"I have purchased a new Gateway comuter"

And another..
"frequent mouse failure"
"I have purchased a new Gateway comuter"

im sad that i have to say this but you pretty much waisted money and IMO you should have built a custom machine for your home business.
if you dont mind me asking..how much was this?
Click to expand...
helpfull, now enough of the fanboy crap

@itteitj
there could be a variety of solutions, but since your system is so new it may be simplest just to reinstall from scratch. I assume they gave you some kind of recovery cd
 
I have recovery disks and backups plus what came with the machine. I might add that it came with some preloads and trial stuff which I would like to get rid of but don,t know what to delete and what to keep. I did subscribe to mcAfee virus stuff.
 
If you have the original Windows XP disk (Not the recovery one) you could use that to do a fresh install. I know dell gives a disk with their machines I don't know about Gateway.
 
I only have a disk that is labeled "windows xp recovery disk". I did make system back ups as gateway suggested, however I just did it now, 2 months after purchase and set up.:confused:
 
apj101 said:
helpfull, now enough of the fanboy crap

@itteitj
there could be a variety of solutions, but since your system is so new it may be simplest just to reinstall from scratch. I assume they gave you some kind of recovery cd
Click to expand...

That's not really just "fanboy crap" when it's true. Gateway uses very cheap parts.

I only have a disk that is labeled "windows xp recovery disk". I did make system back ups as gateway suggested, however I just did it now, 2 months after purchase and set up.
Click to expand...

Possible to get a refund on the computer? Or at least exchange? Is it under warranty?
At this point I could only make a bunch of guesses of what the problem could be, but if there is a warranty I think you should take advantage of it.
 
there is a real joker in this forum...not if your not gonna help why post anyway the system recovery disk sounds like a good idea this will often fix the problem but it means u lose all your data
 
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