New iMac: a Dream for Users, a Nightmare for Repair Centers

fatdragon

fatdragon

Member
If you had the chance to touch and play with the new iMac, you must agree they are gorgeous, and the glass and metal mix is simply astonishing. The display looks great, and one would like to know how Apple could install a glass plate in front of the LCD panel, and keeping them together (no glue, no screws!).



Apple engineers designed a series of 14 magnets to hold the glass plate, allowing it to stand in front of the LCD while allowing the panel to be repair when faulty. However, they had to design a new tool to remove the glass plate, costing USD100 and necessary for all Apple certified repair centers. It includes 2 suction pads required to be able to counter-balance the tightening strength generated by the magnets.
But that's only the beginning of the misery for repair tech support:
- The glass plate is made of normal glass, and not of "securite" type, so it is very fragile...
- You do not want to see finger prints on the glass, so the technician performing the operation is asked to wear gloves.
- Last but not least, you should not trap dust between the glass plate and the LCD panel, so silicone must be applied to avoid dust and water condensation to be sticking. Apple is even offering a UV lamp to check the surface of the glass plate before reassembling.

Knowing the ridiculous price paid by Apple to Repair Centers for changing a LCD panel, let's hope the iMac is not facing a massive problem with its new gorgeous display. According to our sources, so far so good.
Click to expand...


LINK:http://www.hardmac.com/news/2007-08-29/#7115


no screws no glue wow
 
haha, when the repair fail to fix he imac they have to say to the end user :

we're very sorry for the inconvience but you have to buy a (new) MAC
 
i would not even bother with the repair. 100 dollers. yeah i could do the same thing for a 3 dollar hammer :D
 
i know. i am saying i would not bother sending it away. i would just break the glass and try to fix it myself. or make it easer for them to fix it. they just need to put the glass in :D
 
I would avoid this totally and not buy the overpriced piece of junk.... Easy Fix!! This is why the Mac Mini is often bought by ppl like me...

Just for those of you wondering, iMac is a status symbol, the Mac Pro is probably the best application if you require a Mac.
 
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