new modem, need help!

hahaha

New Member
alright so today i got my internet modem changed to achieve higher speeds. after the installation was complete he hooked up a hardwire to the modem and he said everything was working perfectly. that is true because i can also connect to the modem via hardwire but when i tried hooking up my router that i had always used with my old modem it let me connect to it but then once i was connected i did not have internet.. i can only log into the router with 192.168.0.1. and i even tried to reset the router and do the start up guide, still no internet. i can only connect to it. *i have a motorolla surfboard modem now and a dlink dir-857 router. thanks for the help!
 
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Reset the router to factory defaults, and also reboot your modem (unplug power for 2 minutes, let it boot) then plug it it into the router, boot the router, and run the setup.
 
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