No connectivity

[Yo-Yo]

My cable modem plugs directly into my computer. One day it randomly had limited or no connectivity. I have tried ethernet and usb connections to it as well with re-installing the usb drivers. I even tried a system restore to the day before the problem. any ideas?

 

[ghost]

what modem you got m8y ?

 

[Yo-Yo]

motarola surfboard SB5120

 

[Trizoy]

Call your ISP, ask them to query your modem.. It is a test to make sure it is ok. If it is not, it is either your ethernet cord, or the ethernet card.

 

[Yo-Yo]

Oops, I forgot to mention I can hook the modem to any other computer with the same cables and it works fine. And when I use USB to the computer that "doesnt like it" it doesnt work . So it cant be the cord or the card

 

[TheChef]

Is your computer set to automatically obtain an IP address?

 

[Yo-Yo]

Yes

 

[Yo-Yo]

Here is what I have

 

[dragon2309]

oooh, i get that all the time on one of my other PC, sbasically something somewhere screws up and the PC goes into AutoConfig mode on that conenction, all those settings, like the Subnet and the IP address are hidden away in the registry, i fix it by reinstalling the drivers for the network adapter. Fixes it every time. Try it

dragon2309

 

[Yo-Yo]

That didnt work

 

[soccerdude]

Did you try taking out your ethernet plug and put it back it? And if you did, did you try taking out the plug from the wall? One of these should help you with your problem.

 

[Yo-Yo]

still not fixed

 

[soccerdude]

Try contacting your isp... maybe it is a problem on their end.

 

[Trizoy]

Could be a problem with the mac address... Call the ISP.

 

[Yo-Yo]

As I said before, I can plug the modem into any other computer and it will work fine, but I will call the ISP just to make sure.

 

[Yo-Yo]

I fixed it, i'm not sure which thing fixed it but It works now