No login option after restarting my pc

K

kellabella83

New Member
IMG_6222.JPG I have a nasty virus I'm trying to deal with so I switched to safe mode then restarted my laptop. My pc started but the usual login option is gone. There's no way for me to sign in. I tried different keyboard combinations but nothing.

I attached a picture to show you what I'm talking about, hope it helps

I have a Toshiba Satellite L75 and I'm running Windows 10


I appreciate any help thank you!!
 
You can do one of 2 things.

1. Take the hard drive out and attach it to another system and do a full scan on it using malwarebytes and an antivirus program or.
2. Download a bootable rescue cd to scan your drive for malware.

A few to try would be

Bitdefender
Comodo
Avira
Kaspersky
 
You could do a couple of things:
(1). Go to a restore point via recovery, make sure it is before you got the virus if you have a restore point.
(2). Plug your hard drive in to an external dock, plugged in to an external system, grab all of your user files (C:\Users\[YOUR USERNAME HERE]. Reinstall Windows via recovery.
(3). Try what johnb35 said.

Good luck!

-Delt4ninj4
 
johnb35 said:
Can't do a recovery if he can't even boot into windows or safe mode.
Click to expand...
As long as the partition where recovery is isn't effected, all should be fine and dandy.
EDIT: johnb35, you're probably right since safe mode is effected. I would just try salvaging data then because Windows might be toast.
 
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