I have recently been having problems doing banking transactions on my desktop computer.
A week or so ago I was able to enter my financial institution and see my account details, but was not able to do bpay or any other transactions. I then tried my laptop and I could do it, so the problem is with my desktop.
Both the desktop and laptop run Windows 7 and have AVG free as a virus detector. My desktop is updated automatically daily but my laptop is not, so I suspect that there has been some virus or operating system update that is causing the problem, but that is only my assumption of course. This problem righted itself in about a week, so I suspected they changed the virus/operating system problem area.
Today I tried to enter another financial site where I have what is called a Rewarded Card and I was locked out of that also on my desktop, but not on my laptop.
Any suggestions appreciated.
Brian DJ
A week or so ago I was able to enter my financial institution and see my account details, but was not able to do bpay or any other transactions. I then tried my laptop and I could do it, so the problem is with my desktop.
Both the desktop and laptop run Windows 7 and have AVG free as a virus detector. My desktop is updated automatically daily but my laptop is not, so I suspect that there has been some virus or operating system update that is causing the problem, but that is only my assumption of course. This problem righted itself in about a week, so I suspected they changed the virus/operating system problem area.
Today I tried to enter another financial site where I have what is called a Rewarded Card and I was locked out of that also on my desktop, but not on my laptop.
Any suggestions appreciated.
Brian DJ