I'm very apprehensive about recommending people use Outlook on their own PC's due to the fact that it will download AND OPEN any attachments to all the e-mails that you get before you even see it, and it will bypass any anti-virus you have on the computer as well. I believe Microsoft changed the name of the program for 7 to something like Windows Mail or something. I just recommend to people that the best way for you to get your e-mail is to actually just use the actual client's servers. Or, if you like the e-mail grabber programs you can always try Thunderbird, it's made by the same people that make Firefox, and I do not know of their being nearly the problems associated with it...